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Recent guest reviews

I wish we don’t have to pay for parking. Overall it’s a Good place to stay.

We really liked this facility. The only complaint I have was that the temperature of the room was very cold because of the AC being on. At night, it was literally freezing and when I called the front desk to inform them and see if we could turn off the AC, they told me that their AC person would not be available until the morning. My daughter slept in my bed, because the air was directly hitting her bed, and was too cold to sleep in.

Staff was fantastic. Room was huge. breakfast was AMAZING!

Friendly, helpful staff. Clean, well kept rooms and hotel.

Disappointed that no breakfast was served. Had to walk 4 blocks to get coffee.

Clean location right next to Jazz arena. Too far to walk to major restaurant area. Searched hard for an outdoor pool during COVID, but the hotel did not mention the pool would be closed. You shouldn't advertise your pool if it's going to be closed. A/C in room did not work, but the only staff on duty late gave us a room with working A/C quickly.

Spencer at the front desk was so nice and was very helpful with Restaurant information choices and making reservations. Thanks Spencer.

I did not like the breakfast. The eggs were not fresh - out of a box. Firts time experiencing that.

Good location and great value. Good breakfast each morning

We love the vicinity to the Vivint Arena. It’s a quick 1 block walk. It’s also a quick walk to other restaurants and The Gateway.

The hotel was very clean and cozy. Overall a great location as well. Would definitely stay here again

Location is excellent for the downtown. Facility is very homey and comfortable. Amenities were great. Would absolutely stay again

I liked it a lot! Very modern and clean. Can’t wait to go back

Very comfortable and affordable. I enjoyed my stay!

South 300 West Salt Lake City UT

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Salt Lake City, Hyatt House Salt Lake City Downtown is within a 5-minute walk of sights such as Vivint Smart Home Arena and Pioneer Park. This 3-star hotel welcomes guests with 159 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served on weekends from 6:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

Guests can expect to find free WiFi and flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include MP3 docks, refrigerators, and microwaves.


Property features

Hyatt House Salt Lake City Downtown features an outdoor pool, a 24-hour gym, and in-room fitness. Self parking is available for USD 20 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and a free grocery shopping service.

Room options

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 2

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom (One King)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom, Accessible, Bathtub

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt House Salt Lake City Downtown

Everyone (17) Couples (5) Family (11)
4
Family

I wish we don’t have to pay for parking. Overall it’s a Good place to stay.

By on Nov 9, 2022

Review comment responded on Nov 28, 2022

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Abraham MirandaFront Office ManagerHyatt House

4
Family

We really liked this facility. The only complaint I have was that the temperature of the room was very cold because of the AC being on. At night, it was literally freezing and when I called the front desk to inform them and see if we could turn off the AC, they told me that their AC person would not be available until the morning. My daughter slept in my bed, because the air was directly hitting her bed, and was too cold to sleep in.

By on Aug 22, 2022

5
Friends Business Business

Staff was fantastic. Room was huge. breakfast was AMAZING!

By on Jul 11, 2022

Review comment responded on Jul 24, 2022

Hello! Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Abraham Miranda Front Office Manager Hyatt House

5
Everyone

By on May 21, 2021

5
Business Business

Friendly, helpful staff. Clean, well kept rooms and hotel.

By , from Columbia on Sep 13, 2020

3
Family

Disappointed that no breakfast was served. Had to walk 4 blocks to get coffee.

By on Jul 4, 2020

Review comment responded on Jul 4, 2020

Thank you for submitting feedback in regards to your stay. I apologize that our normal hot buffet breakfast was not available during your stay. During COVID-19, we are giving out complimentary to-go breakfast bags and providing extra coffee packets for the room to ensure guest and employee safety.

5
Everyone

By on Jul 2, 2020

Review comment responded on Jul 2, 2020

Thanks for the review! We hope you have an amazing day.

3
Family

Clean location right next to Jazz arena. Too far to walk to major restaurant area. Searched hard for an outdoor pool during COVID, but the hotel did not mention the pool would be closed. You shouldn't advertise your pool if it's going to be closed. A/C in room did not work, but the only staff on duty late gave us a room with working A/C quickly.

By on Jun 29, 2020

Review comment responded on Jun 29, 2020

Thanks for taking time to leave a review. Unfortunately it's not up to us on whether or not the pool is open. If you were to call ahead of time to ask about the amenities in regards to COVID-19, we would have been able to tell you that our pool is closed.

5
Everyone

By on Jun 12, 2020

Review comment responded on Jun 12, 2020

Thanks for taking to submit a review! Have a wonderful day and we will see you the next time you're in Salt Lake City.

5
Partner Couples Family

Spencer at the front desk was so nice and was very helpful with Restaurant information choices and making reservations. Thanks Spencer.

By , from Glendale, Ca on Jun 5, 2020

Review comment responded on Jun 5, 2020

Glad you had a great experience at our hotel! Have a wonderful day and we will hopefully see you again soon.

Hyatt House Salt Lake City Downtown

140 South 300 West, Salt Lake City, UT 84101
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