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Smile Hotel Sugamo

3.0 star property
Hotel in Tokyo with a 24-hour front desk and a restaurant

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Photo gallery for Smile Hotel Sugamo

Breakfast served
Lobby
Interior
Reception
Down comforters, memory foam beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Sunshine City Shopping Mall
    ‪3 min drive‬
  • Waseda University
    ‪5 min drive‬
  • Tokyo Dome
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

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Room options

View all photos for Economy Double Room, Non Smoking

Down comforters, memory foam beds, in-room safe, desk

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(19 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Down comforters, memory foam beds, in-room safe, desk

Single Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Down comforters, memory foam beds, in-room safe, desk

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Adjacent Single Rooms-non-smoking

Down comforters, memory foam beds, in-room safe, desk

Adjacent Single Rooms-non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room

Down comforters, memory foam beds, in-room safe, desk

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Tokyo

Located in Toshima, Smile Hotel Sugamo is within a few miles (5 km) of popular sights such as Tokyo Dome and Waseda University. The 126 rooms at this 3-star hotel include refrigerators, TVs, and memory foam beds.

What's nearby

  • Sunshine City Shopping Mall - 3 min drive - 1.3 miles
  • Waseda University - 5 min drive - 2.6 miles
  • Tokyo Dome - 6 min drive - 2.8 miles
  • Ueno Park - 6 min drive - 2.7 miles
  • Nippon Budokan - 7 min drive - 3.6 miles

Getting around

  • Sugamo Station - 3 min walk
  • Koshinzuka Station - 14 min walk
  • Haneda Airport (HND) - 22 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪金のジンギ - ‬1 min walk
  • ‪ふれあい酒場 ほていちゃん 巣鴨店 - ‬1 min walk
  • ‪星乃珈琲店巣鴨店 - ‬1 min walk
  • ‪寿や 巣鴨店 - ‬1 min walk

About this property

Smile Hotel Sugamo

Hotel in Tokyo with a 24-hour front desk and a restaurant
Guests staying at Smile Hotel Sugamo enjoy free WiFi in public areas, laundry facilities, and a vending machine. Self parking is offered for JPY 2000 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage.
Guests can expect TVs with pay movies, along with free WiFi and wired Internet. Memory foam beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, safes, and phones are also available.

Languages

English, Japanese

Similar properties

Front of property - evening/night

APA Hotel Sugamo Ekimae

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,007 reviews
$62 nightly
The price is $68
Jun 30 - Jul 1
All taxes and fees included in total
APA Hotel Sugamo Ekimae

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-5:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Frequently asked questions

Is free cancellation available at Smile Hotel Sugamo?

Smile Hotel Sugamo provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What can I see close to Smile Hotel Sugamo?

This hotel is situated in Toshima, close to Tokyo Dome, Nippon Budokan, and Sensoji Temple. You'll also find Tokyo Imperial Palace and Ueno Zoo within a short drive.

Is parking available on site at Smile Hotel Sugamo?

Yes, parking is offered for JPY 2,000 per night. Accessible parking is also available for guests.

Does Smile Hotel Sugamo include a casino on the premises?

No, Smile Hotel Sugamo doesn't have a casino.

Is there an indoor pool at Smile Hotel Sugamo?

No, there is no indoor pool at this hotel.

Is Smile Hotel Sugamo a good place to stay for couples?

Amenities that appeal to couples at this hotel include in-room massages, a soaking tub, and a memory foam mattress.

Are there hot tubs at Smile Hotel Sugamo?

No, this hotel doesn't have a spa tub.

Does Smile Hotel Sugamo feature a restaurant that includes a breakfast menu?

Yes, Smile Hotel Sugamo serves breakfast for a surcharge from its restaurant.

Will Smile Hotel Sugamo allow pets to stay free of charge?

No, pets aren't allowed at Smile Hotel Sugamo.

Are there connecting rooms at Smile Hotel Sugamo?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Smile Hotel Sugamo?

The closest major airport to Smile Hotel Sugamo is Haneda Airport (HND), which is 18.9 mi away (22 minutes by car).

Can I book a room with a balcony at Smile Hotel Sugamo?

No, at Smile Hotel Sugamo, there aren't any guestrooms that list a balcony.

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 275 out of 634 reviews
Rating 8 - Good. 253 out of 634 reviews
Rating 6 - Okay. 83 out of 634 reviews
Rating 4 - Poor. 20 out of 634 reviews
Rating 2 - Terrible. 3 out of 634 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

Steve

トイレからずっと臭いがするし、ベッドの頭側の電源プラグが使えない。
Stayed 5 nights in Mar 2025

10/10 Excellent

GaltOchir

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too small, otherwise its fine for 2 people
Stayed 8 nights in Feb 2025

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is 2-3 min. Walk from Sugamo-sta. Quiet and clean hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

HONGSEO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

동경주유 거점이 되고

여러 리뷰가 있어서 안 좋으면 어떡하지 하고 갔는데 괜한 생각했네요. 들어가는 골목이 좀 뭐지 했지만 호텔 내부나 서비스는 훌륭했어요! 히터가 잘 드니까 조절 잘하셔야 하는데 이틀째는 젖은 거 걸어놓고 자니까 딱 좋았어요.(빨래 잘 말림.ㅋ) 청소하시는 분들이 엄청 열심히 하시는 것 같아요. 깨끗하니 잘 잤어요. 역에 가깝고 바로 옆 편의점이라 불편함이 없었어요!
Stayed 2 nights in Feb 2025

10/10 Excellent

HAEIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Samantha

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heejeong

Stayed 6 nights in Dec 2024

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities

It’s okay.

Before I start my review, I would like to say the staff was wonderful. My review is strictly only about the hotel and my stay itself, not about the staff. The WiFi was basically not even useable. It was always slow and disconnected itself multiple times. The desk was small with very little room to walk around for two people. I was not happy with the price I paid with the quality of the hotel.
Stayed 5 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely close to the Sugamo JR station, which is why I picked this location. It’s an older business hotel but functional everything is fine. It was not the most comfortable bed but aside from that, pretty standard fare, including onsite coin laundry.
Stayed 9 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel for sure

Good hotel to stay in. Short walk from train station. Bathroom smelled a bit odd even when I let it air out. Otherwise, comfortable stay. Bed was a bit painful some mornings but didn’t stop me from sleeping. I recommend it for sure. Staff was very friendly. Family mart was literally 30 second walk. Can beat that
Stayed 10 nights in Nov 2024

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

YEE LING SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs are friendly. Went there early to store my luggage and when I'm back from my sightseeing, my luggage was already in the room. You have to leave your key on the front desk each time you leave. Hotel is near the train station. Along the hotel street there are eateries. 24hr seiyu store where you can get most of the items. There is a nice sandwich shop just opp family mart. Sugamo shopping street ard 15 min walk. There's also KFC, BK and Mac nearby (near the main road). Room is nice and the rm corridor is wide and somewhat long enough for my 24" luggage to open fully. Any bigger than 24", I don't think you can open full. Air con is centralized. Means you can't control hot or cold air. It gets warm pretty fast even when setting is low. Luckily window can be open but not full (to let in cold air). Note there is a catch on the latch to release the lock when closing the window. It can be a little noisy at night if you open the window. Tub's height is low, which I liked. Unlike others hotel's tub, which is high, and I often trip myself when getting out of the tub. This hotel does daily cleaning. The cleaning time starts from 9am. I happen to stay on the top floor. Often find myself trying to get up early so cleaners can clean up my room.
Stayed 4 nights in Nov 2024

10/10 Excellent

YUNGHUAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was very comfortable here, they give you a water every night you stay and the staff responds rapidly with any questions or assistance.
Stayed 4 nights in Oct 2024

10/10 Excellent

LENNART

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean, but bathroom had a leak and extremely small. It is not safe in my opinion that you need to climb into the bathroom. No spout to fill the bathtub, and need to use the shower head to do it.
Stayed 3 nights in Oct 2024

8/10 Good

Toby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

dai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Tout le séjour était très bien. Juste ne pas indiquer dans le gps l'adresse fournie sur hôtels.com mais directement Smile hôtel Sugamo
Stayed 3 nights in Oct 2024

10/10 Excellent

KEIJI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The room was adequately sized. The only thing I found a little disappointing was the room was really hot, even with airing it out with the window open and trying to use the air conditioner. Apart from that, a great hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 호텔

도쿄에 자주 방문하는데 특별한 일 없으면 늘 여기 머뭅니다. 모닝커피도 맛있고 각 방이 창문이 열려서 환기도 잘 됩니다. 직원들 친절하고 역에서 도보 1분거리, 대형슈퍼마켓 및 편의점도 1분거리.. 나리타 하네다 어떤 공항과도 멀지 않은 최고의 조건입니다.
Stayed 4 nights in Sep 2024