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Recent guest reviews

It would have been nice to have ice closer. Other than that we were happy with your facility.

It’s well-kept and clean. The beds are terrible and pillows are flat as can be. Breakfast was good and staff very nice.

Best breakfast of any hotel I've stayed at in a very long time.

It offered so many entertainment options right there on the property. It was just a absolute Beautiful hotel .

Safe, good parking, close to expressway, friendly staff

Good value. Nice place got family stays. Great pool area.

The evening staff is excellent. The hotel is in a great location and has plenty of parking.

Great location for a meeting in Midland. Staff was helpful and kind.

We were wanting some place close to home, with a pool, and close to other fun activities. The hotel is next door to a bowling ally with indoor Putt Putt golf, arcade, laser maze and bumper car ride, along with the pool was a fun day for the kids on spring break. I was not pleased with the attire of the staff, they had nothing that identified them as employees, which left me uncomfortable when coming in and out of the building.

Probably a good family weekend getaway because of the pool. But no close by restaurants Am breakfast was not tasty and closed at 9 am week days. I would not choose this facility again

Hotel room was clean but smelled very musky. Beds were not comfortable and sheets were stiff and itchy like wool. Staff was extremely helpful with any question we had. They were also super nice and courteous. Besides the smell and bed, everything was pretty good for the price. You get what you pay for and the room was cheap. If we were on a budget, we would stay there again.

Yes, the sign is very run down looking, but once inside the room does it matter? My room was clean and comfy. I fell in love with the brick walls (not typical of a Best Western). I would stay here again. Good price for free WIFI and breakfast included.

This is a very nice and well=kept motel. The mattress, bedding, and pillows rival those we have encountered in far more expensive hotels. You can stay here with no qualms. A couple of minor points: - Cell service was spotty in our room, for both Sprint and AT&T. You had to stand next to the patio door to get a call to go through. - Hall lighting is adequate but a bit on the gloomy side. - The continental breakfast is just that, but the addition of some hard-boiled eggs or other protein would be a big plus. Given the quality of the rest of the hotel, it seemed a bit short. Also, the breakfast ends at 9 AM on weekdays, so don't linger in bed!

We only needed to stay one night. Room was clean, personnel were courteous, accommodating and helpful. Beds were comfy. We didn't want to be in the middle of town, so the location was perfect, right off the highway, away from town, but yet close enough for short trips for food and visiting friends. There is some road noise. so if you are a lite sleeper, this may not be the place for you.

Bed was comfortable But 3 ice machines, only 1 working had to request a refrigerator twice sliding door needed repair carpet stained only 1 outlet for guest use for phones, etc, in awkward location breakfast had no fresh fruit

This large hotel was comfortable - the room was clean and spacious with easy access to the highway. Staff were pleasant. I felt comfortable and secure.

We used the resources at the Valley Plaza for a wedding & reception. The Great Hall next door and the bowling alley next to that were very convienient. Room was nice for the price and the pool area was nice also.

Bay City Rd Midland MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 2 indoor pools

Best Western Valley Plaza Inn places you within a 10-minute drive of popular sights such as Dow Diamond and Midland Mall. This 162-room hotel welcomes guests with 2 indoor pools and conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

Best Western Valley Plaza Inn's 162 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

Best Western Valley Plaza Inn features 2 indoor pools, a children's pool, and a fitness center. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Valley Plaza Inn

Everyone (7) Couples (6) Business (2) Family (8) Other (1) Friends (1)
5
Family Family

It would have been nice to have ice closer. Other than that we were happy with your facility.

By on Sep 23, 2019

Review comment responded on Sep 24, 2019

Thank you for your feedback. We appreciate the five star review. We like to hear from our guests. Because we are always looking for ways to improve for them.

3
Family Family

It’s well-kept and clean. The beds are terrible and pillows are flat as can be. Breakfast was good and staff very nice.

By on Aug 23, 2019

Review comment responded on Aug 23, 2019

Thank you for your feedback. We are always looking for ways to improve our guests stay. We are happy you enjoyed our deluxe continental breakfast. We look forward to you staying with us again.

5
Business Business

Best breakfast of any hotel I've stayed at in a very long time.

By on Aug 18, 2019

Review comment responded on Aug 19, 2019

Thank you for your feedback. We are happy you enjoyed our deluxe continental breakfast. We look forward to you visiting with us again.

3
Everyone

By on Aug 11, 2019

Review comment responded on Aug 11, 2019

Thank you for your feedback. We appreciate the 3 star review. We hope you will stay with us again.

4
Everyone

By on Aug 10, 2019

Review comment responded on Aug 11, 2019

Thank you for your feedback. We appreciate the four star review. We look forward to you staying with us again.

5
Partner Couples

It offered so many entertainment options right there on the property. It was just a absolute Beautiful hotel .

By on Jul 19, 2019

Review comment responded on Jul 19, 2019

Thank you for your feedback. We are happy you enjoyed your stay with us. We want all of our guest to have a wonderful experience. We look forward to you visiting with us again.

4
Everyone

By on May 20, 2019

Review comment responded on May 21, 2019

Thank you for your feedback. We appreciate the four star review. We look forward to you staying with us again.

4
Everyone

Safe, good parking, close to expressway, friendly staff

By on Jan 22, 2019

Review comment responded on Jan 23, 2019

Thank you for your feedback. We are happy you enjoyed your stay with us. We look forward to you visiting again.

4
Everyone

Good value. Nice place got family stays. Great pool area.

By , from Atlanta Mi on Sep 17, 2018

Review comment responded on Sep 18, 2018

Thank you for your feedback we are happy you enjoyed your stay. We are happy you got to enjoy all that we have to offer on property. We hope you will stay with us again.

3

nice, safe place to stay.

Everyone

The evening staff is excellent. The hotel is in a great location and has plenty of parking.

By , from Michigan on Mar 18, 2017

Review comment responded on Mar 21, 2017

Thank you for your feedback we are glad you enjoyed your stay and we hope you stay with us in the future

Best Western Valley Plaza Inn

5221 Bay City Rd, Midland, MI 48642
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