Quick and easy check in the only issues were small kids and baby's in the hot tub
The staff didn’t wear masks or enforce it on the other people. The pool was not heated and was very cold. The cleaning staff and housekeeping were amazing!
Loved the hotel and staff. However the air conditioner when it kicked on was so loud it woke everyone up. I have to sleep with a fan so I like that sound... but this was different. The only other thing we didn’t like was the beds were very uncomfortable. But would stay here again as long as we had a different room with a better air conditioner.
We always stay here when we come to town.This last time I was disipointed, the room cleaner didn't refill the coffee in the room and didn't vacume the carpet.I always thought that was part of the service. The other thing when I used the computer to print the tickets it was a real pain,may be its time to upgrade.
Everything seemed clean , newly renovated. The breakfast was good, large selection of different foods. Would go back.
Breakfast could be improved- it was quiet- bed was very comfortable-staff at breakfast were friendly.
Rooms older but remodeled. Pool was small and really hot in pool area. Nice breakfast included. Great staff.
I like that this hotel had a bar, was modern and clean.
This was one of the top Hotels I have ever stayed at! The atmosphere was welcoming. The gentleman at the front desk (I wish I would have gotten his name) was amazing-definitely a keeper! The young lady when I checked out was not so pleasant. The room was clean and comfortable. There was a dog show that weekend, so the blow dryers, clippers and alarm clocks starting at 5 are were less desirable. That was not the hotel's fault though.
Check in was easy. Staff is very friendly and professional. Room was clean and the bed was comfy. It's great that they have a large bar/restaurant area. Overall had a very nice stay.
The bed was very comfortable, I enjoyed the balcony
Very nice. The motel was just renovated. Great breakfast and a free cocktail.
We have stayed at this property many times before. Sadly it seems that things are going downhill. Our room wasn't ready at check in time. The front desk found another room in the same area and reassigned us. There was no "do not disturb" sign for the door and no hotel manual in the room. We wanted to eat at the hotel and there was no way to find out what is on the menu or prices until you sit down. I don't know if they needed more staff or if the person working is just forgetful. Brought our drinks out and wasn't prepared to take our order. Took 5 minutes just to grab an order pad. When we were finishing our food, we thought we might need to take leftovers with us. It took so long for them to remember about a box that we ended up eating everything while we waited.
Our room was very nice. Remodeled recently but some of older unremideled room are not pleasant.
Good hotel, under renovations. May be worth the cost when its finished. Some of the friendliest helpfull staff i have ever meet at a chain hotel !
Within a short walk of Birch Run Premium Outlets, Best Western Plus of Birch Run/Frankenmuth is within a mile (2 km) of Ascension St. Mary's Hospital Health Center at Birch Run. This hotel has 65 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.
Free continental breakfast is included with your stay and awaits you each morning. Order from room service to satisfy your hunger without leaving your room.
Guests can expect WiFi, free wired Internet, and 42-inch Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests staying at Best Western Plus of Birch Run/Frankenmuth enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Thank you for your review
Quick and easy check in the only issues were small kids and baby's in the hot tub
Thank you for your review
The staff didn’t wear masks or enforce it on the other people. The pool was not heated and was very cold. The cleaning staff and housekeeping were amazing!
Thank you for your review
Loved the hotel and staff. However the air conditioner when it kicked on was so loud it woke everyone up. I have to sleep with a fan so I like that sound... but this was different. The only other thing we didn’t like was the beds were very uncomfortable. But would stay here again as long as we had a different room with a better air conditioner.
Thank you for your feedback. We will use this review to better your next stay.
We always stay here when we come to town.This last time I was disipointed, the room cleaner didn't refill the coffee in the room and didn't vacume the carpet.I always thought that was part of the service. The other thing when I used the computer to print the tickets it was a real pain,may be its time to upgrade.
Thank you for your feedback. We will use this review to better your next stay.
Everything seemed clean , newly renovated. The breakfast was good, large selection of different foods. Would go back.
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Breakfast could be improved- it was quiet- bed was very comfortable-staff at breakfast were friendly.
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Rooms older but remodeled. Pool was small and really hot in pool area. Nice breakfast included. Great staff.
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Thank you