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Recent guest reviews

Everything seemed clean , newly renovated. The breakfast was good, large selection of different foods. Would go back.

Breakfast could be improved- it was quiet- bed was very comfortable-staff at breakfast were friendly.

Rooms older but remodeled. Pool was small and really hot in pool area. Nice breakfast included. Great staff.

I like that this hotel had a bar, was modern and clean.

This was one of the top Hotels I have ever stayed at! The atmosphere was welcoming. The gentleman at the front desk (I wish I would have gotten his name) was amazing-definitely a keeper! The young lady when I checked out was not so pleasant. The room was clean and comfortable. There was a dog show that weekend, so the blow dryers, clippers and alarm clocks starting at 5 are were less desirable. That was not the hotel's fault though.

Check in was easy. Staff is very friendly and professional. Room was clean and the bed was comfy. It's great that they have a large bar/restaurant area. Overall had a very nice stay.

The bed was very comfortable, I enjoyed the balcony

Very nice. The motel was just renovated. Great breakfast and a free cocktail.

We have stayed at this property many times before. Sadly it seems that things are going downhill. Our room wasn't ready at check in time. The front desk found another room in the same area and reassigned us. There was no "do not disturb" sign for the door and no hotel manual in the room. We wanted to eat at the hotel and there was no way to find out what is on the menu or prices until you sit down. I don't know if they needed more staff or if the person working is just forgetful. Brought our drinks out and wasn't prepared to take our order. Took 5 minutes just to grab an order pad. When we were finishing our food, we thought we might need to take leftovers with us. It took so long for them to remember about a box that we ended up eating everything while we waited.

Our room was very nice. Remodeled recently but some of older unremideled room are not pleasant.

Good hotel, under renovations. May be worth the cost when its finished. Some of the friendliest helpfull staff i have ever meet at a chain hotel !

We typically stay in either a family suite or jacuzzi suite when we come here. This time we got a cheap room because it was an add on to a trip. The room wasn't ready at check-in time. There's no microwave or refrigerator in the room. Next time I won't get the cheap room.

Great staff attentive to your needs very friendly would highly recomend

Very nice and clean. The lobby was really nice. Nice location and had easy access from the freeway

It was close to Birch Run outlet store, the balcony room was good. Bring your own soaps and shampoos because they did not offer much.

Rooms are not so spacious but clean, beds are comfortable, complimentary shampoo & soap provided, breakfast was OK, friendly staff. Currently undergoing construction, would look better when done.

We had a good time the facility was not bad. My best experiences with the jacuzzi honeymoon suite. We have been to this hotel many times before and each experience was pleasant. The best part of the entire trip is the location because of the distance to Birch Run Outlet Mall and Frankenmuth.

Birch Run Rd Birch Run MI

Hotel highlights

  • Close to Birch Run Premium Outlets
  • Free full breakfast
  • Free WiFi in public areas
  • Free parking

Within a short walk of Birch Run Expo Center, Best Western of Birch Run/Frankenmuth is within a mile (2 km) of Birch Run Premium Outlets. This 107-room motel has free breakfast along with conveniences like an indoor pool and free self parking.


Dining

Free full breakfast is served each morning from 7:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

Guests can expect to find WiFi and 42-inch a Smart TV with satellite channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests staying at Best Western of Birch Run/Frankenmuth enjoy an indoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Refrigerator, Courtyard Area

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Queen 2 | Sleeps 4

Guest reviews for Best Western of Birch Run/Frankenmuth

Everyone (16) Couples (67) Business (13) Family (45) Other (7) Friends (14)
4
Partner Couples

Everything seemed clean , newly renovated. The breakfast was good, large selection of different foods. Would go back.

By on Aug 19, 2019

Review comment responded on Aug 23, 2019

Thank you for your response! We hope to see you again soon.

1
Everyone

By on Jul 4, 2019

Review comment responded on Jul 8, 2019

Thank you for your feedback. We will use this review to better your next stay.

3
Everyone

Breakfast could be improved- it was quiet- bed was very comfortable-staff at breakfast were friendly.

By on Jun 23, 2019

Review comment responded on Jun 23, 2019

Thank you for your feedback! We will use this review to better your next stay.

4
Families

Rooms older but remodeled. Pool was small and really hot in pool area. Nice breakfast included. Great staff.

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

Thank you for your feedback. We will use this information to improve your next stay.

4
Partner Couples Business Business Travelers

I like that this hotel had a bar, was modern and clean.

By on May 25, 2019

Review comment responded on Jun 17, 2019

Thank you for your feedback! We appreciate your response and can not wait for your return.

5
Families

This was one of the top Hotels I have ever stayed at! The atmosphere was welcoming. The gentleman at the front desk (I wish I would have gotten his name) was amazing-definitely a keeper! The young lady when I checked out was not so pleasant. The room was clean and comfortable. There was a dog show that weekend, so the blow dryers, clippers and alarm clocks starting at 5 are were less desirable. That was not the hotel's fault though.

By on Apr 11, 2019

Review comment responded on May 10, 2019

Thank you so much for the compliments and feedback. This is important to us and we will use it to better your next stay.

5
Everyone

By on Mar 23, 2019

Review comment responded on May 14, 2019

Thank you for your feedback, we appreciate it and will use it to better your next stay.

5
Partner Couples Families

Check in was easy. Staff is very friendly and professional. Room was clean and the bed was comfy. It's great that they have a large bar/restaurant area. Overall had a very nice stay.

By , from Lapeer on Mar 11, 2019

Review comment responded on Mar 18, 2019

Thank you for completing the survey. We appreciate your business and will use this feedback to improve your future stay.

5
Everyone

By on Feb 24, 2019

Review comment responded on May 14, 2019

Thank you for your feedback, we appreciate it and will use it to better your next stay.

4
Everyone

The bed was very comfortable, I enjoyed the balcony

By , from Birch run mi on Sep 7, 2018

Best Western of Birch Run/Frankenmuth

9087 Birch Run Rd, Birch Run, MI 48415
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