Excellent experience
Elevator broken, had to carry luggage up 2 flights.
I liked that we were able to check in late. Check in was fast and the rooms were clean.
Not enough pillows and the bathtub was disgusting along with the floor
The room did not come with any wash cloths. I showered with a larger handtowel. It wasn't something to make a big deal about. I enjoyed my stay. The staff at the front desk were friendly and had a quick and efficient check in and check out process.
Nice hotel. Nice quiet area, convenient. Gas and food nearby.
Greeted by very pleasant registration clerks. Has all essential amenities plus a stove to cook on and full size fridge and freezer. However the parking lot needed cleaning. Lots of debris from people littering and cigarette butts near the front of lobby entrance.
It was very quiet and everything worked Asked for extra pillows and got them with no question and a smile
We stay here before. It’s quiet and the staff is very friendly.
Just needed some minor updated. It be nice to have a hair blowing in the bathroom. Overall the place it nice place for a in and out stay.
I had reserved a one bed because me and my spouse were staying the night come to find out when I go to check in that they ran out and gave me a 2 bed why do I need a 2 bed it’s so unprofessional that if you see my reservation why do you let the room I requested run out that was so inconvenient for me we literally did not sleep good because of how small the beds where for 2 they really need to call the customer and inform them if they run out not just expect us to be ok with it so unprofessional and very dirty they have computer chairs with all these white stains I just felt so nasty they really need to work on getting their stuff together
I asked for recliner didn't get remote was broken short on towels
Nice hotel good prices great area nice and peaceful
Loving it. Thank you 😊. We are happy to stay here
Located in Laguna West-Lakeside within a mile (2 km) of SURF XTREME, Extended Stay America Suites Sacramento Elk Grove is within 2 miles (3 km) of Stone Lake State Park. This 92-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
Extended Stay America Suites Sacramento Elk Grove features free WiFi in public areas, coffee in a common area, and laundry facilities. You can take advantage of free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. This smoke-free hotel also has a vending machine.
Excellent experience
Elevator broken, had to carry luggage up 2 flights.
I liked that we were able to check in late. Check in was fast and the rooms were clean.
Not enough pillows and the bathtub was disgusting along with the floor
Thank you for selecting our hotel. We apologize for the cleanliness issue you had in your suite. We will discuss your comments with our housekeeping team to take corrective measures. We hope to have an opportunity to host you again. Sincerely, Hotel Management
The room did not come with any wash cloths. I showered with a larger handtowel. It wasn't something to make a big deal about. I enjoyed my stay. The staff at the front desk were friendly and had a quick and efficient check in and check out process.
Thank you for choosing us and for reviewing your stay. We are glad you were pleased with our courteous service and that you had a pleasant stay overall. However, we apologize for the disappointment you had regarding the in-room amenities. We appreciate your feedback and hope to have the chance to welcome you back soon. Sincerely, Hotel Management
Nice hotel. Nice quiet area, convenient. Gas and food nearby.
Thank you for choosing Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked our convenient location close to food and gas. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us. Sincerely, Hotel Management
We appreciate you taking the time to share your wonderful rating with fellow travelers. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Denise, thank you for being our guest. We want to apologize for the difficulties you had with the elevator not working. Thank you for your valuable feedback; we will address this properly. We hope to have the opportunity to provide you with a flawless visit the next time you are in the area. Sincerely, Hotel Management