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Recent guest reviews

We were disappointed with our stay. We reserved a 5 person room paying more for the "5th person". But there was only 2 queen beds. They wouldn't allow a roll away bed for fire hazard. So my daughter had to sleep on the floor. Had we know that, we could have booked the cheaper room that still had 2 queen beds. There is no reason that room should have been a 5 person room. If they thought you can get 3 people on each queen bed, then it would have said up to 6 people. The lady at the front desk was working by herself. It ended up taking 3 hours to get the extra blankets for my daughter to sleep on the floor.

You need to check your guest list. We did not visit Hampton's

We had to request a refrigerator and microwave. The fridge was filthy inside and hummed so bad we had to keep it in the bathroom just to sleep. The customers above us stomped loudly both nights and the front desk never answered a call for us to complain. The shower has used soaps in the stall. The parking lot in the back has trash strewn all around and cars with loud music at all hours. This was an expensive super 8 hotel experience at best. I'll never book here again nor recommend it to anyone.

Good place to stay for a night

Service was terrible. Paid $200 for a King room. Hotel is beautiful but checked in at 9pm and waited while employee talked on phone and ate. In morning breakfast 6-10 was still waiting for coffee at 830am employees wouldn't give me coffee packets for room and were absolutely unapologetic and made me feel like I was being unreasonable and bothering them which is NOT how I want to feel at 7am half dressed in a hotel. Service was horrible. My stay was very inconvenient. Will NEVER stay there again.

My tub was slow to drain

Not recommend

Staff were very attentive and followed through on requests quickly

Very convenient to highway. Gas station and restaurants in the area.

The hotel room was big and spacious.. It was clean. The hotel itself was really nice.. Had a good breakfast and staff was nice. Lots of eating places nearby

Ok

I really missed the full breakfast! The staff really makes a big effort to be helpful. Appreciate how they help my family

Check in was too late. Was very disappointed. Was told I would receive an email from their manager and got nothing back.

It was clean but there was a smell . It was a humid smell but everything was clean . The rooms are small and no mini fridge . The boxed breakfast was nice .

I liked the hotel. I didn't like the hot breakfast because there was only one woman serving and it took so long that we left. Also think larger trash cans in room are important. It would also help the cleaning person not having to deal with trash falling out of the can.

Longport Ct Elk Grove CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Laguna West-Lakeside within a mile (2 km) of SURF XTREME, Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5 is within 2 miles (3 km) of Stone Lake State Park. This 110-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM.


Rooms

Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.


Property features

Guests staying at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5 enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Two Queen Beds Mobility Accessible with Tub Non Smoking

2 Queen Beds | Sleeps 4

Studio 1 King Hearing Accessible Non Smoking

1 King Bed | Sleeps 4

1 King Hearing Accessible Non Smoking

1 King Bed | Sleeps 3

1 King Roll In Shower Mobility/Hearing Accessible Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5

Everyone (24) Couples (4) Family (11)
2
Family

We were disappointed with our stay. We reserved a 5 person room paying more for the "5th person". But there was only 2 queen beds. They wouldn't allow a roll away bed for fire hazard. So my daughter had to sleep on the floor. Had we know that, we could have booked the cheaper room that still had 2 queen beds. There is no reason that room should have been a 5 person room. If they thought you can get 3 people on each queen bed, then it would have said up to 6 people. The lady at the front desk was working by herself. It ended up taking 3 hours to get the extra blankets for my daughter to sleep on the floor.

By on May 31, 2022

Review comment responded on Jun 28, 2022

Dear Timothy, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Kinjal Shah General Manager

3
Everyone

You need to check your guest list. We did not visit Hampton's

By on May 2, 2022

Review comment responded on May 2, 2022

Dear Barbara, We hope to have the opportunity to welcome you in the near future. Sincerely, Kinjal Shah General Manager

2
Partner Couples

We had to request a refrigerator and microwave. The fridge was filthy inside and hummed so bad we had to keep it in the bathroom just to sleep. The customers above us stomped loudly both nights and the front desk never answered a call for us to complain. The shower has used soaps in the stall. The parking lot in the back has trash strewn all around and cars with loud music at all hours. This was an expensive super 8 hotel experience at best. I'll never book here again nor recommend it to anyone.

By on Dec 31, 2021

Review comment responded on Jan 2, 2022

Dear Exie, Thank you for bringing these matters to our attention. I immediately became disheartened when reading your review. Please accept our deepest apologies regarding the issues you encountered. What you experienced is not typical and your comments have been conveyed to upper management to be addressed. Again, thank you for your review and we hope to better serve you in the future. Sincerely, Kinjal Shah General Manager

5
Family Business Business

Good place to stay for a night

By on Dec 27, 2021

Review comment responded on Dec 28, 2021

Dear Fidel, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant and look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Kinjal Shah General Manager

4
Everyone

By on Dec 26, 2021

5
Everyone

By on Nov 21, 2021

1
Family with small children

Service was terrible. Paid $200 for a King room. Hotel is beautiful but checked in at 9pm and waited while employee talked on phone and ate. In morning breakfast 6-10 was still waiting for coffee at 830am employees wouldn't give me coffee packets for room and were absolutely unapologetic and made me feel like I was being unreasonable and bothering them which is NOT how I want to feel at 7am half dressed in a hotel. Service was horrible. My stay was very inconvenient. Will NEVER stay there again.

By on Nov 18, 2021

Review comment responded on Nov 19, 2021

Dear Jessica, Thank you for taking the time to share your feedback and for being our valued guest. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us. Sincerely, Kinjal Shah General Manager

4
Business Business

My tub was slow to drain

By on Nov 2, 2021

Review comment responded on Nov 2, 2021

Dear Joanne, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable overall yet regret that drainage issues in your tub occurred during your stay. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit. Best, Kinjal Shah General Manager

2
Everyone

By on Sep 1, 2021

1
Everyone

Not recommend

By on Aug 18, 2021

Review comment responded on Aug 19, 2021

Dear Anonymous, Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to better serve you in the future. Sincerely, Arthur Valdez General Manager

Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5

2305 Longport Ct, Elk Grove, CA 95758
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