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The Penz Hotel

3.5 star property
Central hotel with a rooftop terrace connected to a shopping center in Innsbruck

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Photo gallery for The Penz Hotel

Terrace/patio
Bar (on property)
Exterior
Interior
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Adolf-Pichler-Platz 3, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪2 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(27 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, desk, soundproofing

Junior Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Innsbruck

Located in Innsbruck City Centre, The Penz Hotel is next to Rathaus Galerien Shopping Centre and Anna's Column. This 3.5-star hotel has 92 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and a rooftop terrace. Centrally located in Innsbruck, the hotel is connected to a shopping center, and a short walk from Maria Theresa Street and Kaufhaus Tyrol.

What's nearby

  • Maria Theresa Street - 2 min walk - 0.1 miles
  • Innsbruck Old Town Christmas Market - 5 min walk - 0.3 miles
  • Golden Roof - 5 min walk - 0.3 miles
  • Hofburg - 5 min walk - 0.3 miles
  • Court Church - 5 min walk - 0.3 miles

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 12 min drive
  • Kranebitten Airport (INN) - 13 min drive

Restaurants

  • ‪Hard Rock Cafe Innsbruck - ‬3 min walk
  • ‪Gelateria Tomaselli - ‬3 min walk
  • ‪La Mara - ‬3 min walk
  • ‪Cafe-Bar Magistrat - ‬3 min walk
  • ‪Manna Delikatessen Café - ‬3 min walk

About this property

The Penz Hotel

Central hotel with a rooftop terrace connected to a shopping center in Innsbruck
Guests of The Penz Hotel enjoy a rooftop terrace, free WiFi in public areas, and a business center. If you drive, self parking is EUR 16 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 20 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a computer station, and free newspapers.
Guests can expect to find free WiFi and TVs. Other standard amenities include sitting areas, minibars, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 16 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 30 per person
  • A bar/lounge

Things to do

  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 60.0 per night
  • Cribs/infant beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Covered self parking fee: EUR 16 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Hotel Penz
Penz Hotel
Penz Hotel Innsbruck
Penz Innsbruck
The Penz Hotel Hotel
The Penz Hotel Innsbruck
The Penz Hotel Hotel Innsbruck

Frequently asked questions

Is a free cancellation option available at The Penz Hotel?

The Penz Hotel provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Penz Hotel?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at The Penz Hotel on Jan 7, 2026 start from $223.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Penz Hotel?

This hotel is situated in Innsbruck City Centre, just steps from Maria Theresa Street and Rathaus Galerien Shopping Centre, and within a short walk of Innsbruck Old Town Christmas Market. You'll also find Golden Roof and Hofburg less than a mile away.

Will I be able to park at The Penz Hotel?

Yes, covered parking is offered for EUR 16 per day with in/out privileges. Electric car charging is also available for guests.

Does The Penz Hotel include a casino?

No, The Penz Hotel doesn't have a casino.

Is there an indoor pool at The Penz Hotel?

No, there is no indoor pool at this hotel.

Is The Penz Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a rooftop terrace.

Does The Penz Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Penz Hotel have a restaurant that serves breakfast?

The Penz Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does The Penz Hotel allow pets to stay for free?

No, pets aren't allowed at The Penz Hotel.

Does The Penz Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Penz Hotel?

The closest major airport to The Penz Hotel is Kranebitten Airport (INN), which is 2.4 mi away (13 minutes by car).

Can I book a room with a balcony at The Penz Hotel?

No, there aren't any guestrooms with balconies at The Penz Hotel.

The Penz Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 439 out of 631 reviews
Rating 8 - Good. 154 out of 631 reviews
Rating 6 - Okay. 25 out of 631 reviews
Rating 4 - Poor. 8 out of 631 reviews
Rating 2 - Terrible. 5 out of 631 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia, Minneapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a beautiful breakfast easy to walk to all major sites
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel. The location is perfect. I took my mum for her birthday. The check in staff noticed and arranged a treat. All the staff were great but special mentions to the desk staff and Greg from the hotel bar. The breakfast was great and well worth it. The rooms were very comfortable. Only comment (particularly for British guests) was that the rooms did not have kettles. Not sure if the hotel provides the on request but, if you are like my mum and live on tea, it’s worth taking a travel kettle.
Stayed 4 nights in Sep 2025

8/10 Good

Allen, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, except right above a noisy restaurant... Luckily the noise subsided by midnight on Saturday, and the restaurant was mercifully closed on Sunday. Otherwise, a nice comfortable room, and the staff were friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Faina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast! Nice stuff
Stayed 5 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Absolutely amazing place. Everything phenomenal. Staff extra helpful. Accommodation etc first class. Breakfast best we have ever had
Stayed 1 night in Sep 2025

10/10 Excellent

Hinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Masataka

Stayed 1 night in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue we had was the air conditioner was not working properly, but other than that, it was good
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dean

Stayed 1 night in Jul 2025

8/10 Good

William

Liked: Cleanliness
Disliked: Amenities
Noise from early morning deliveries. Lack of foreign language (English in particular) media or publications.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Hina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very beautiful and the service was top notch. The room was pretty good too. The rooftop bar was very nice with great views of the Alps.
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond EXCELLENT!! This was probably one of the nicest hotels my husband and I have stayed at. The breakfast was simply amazing. So many choices! From fresh bread and fruit, to salmon, eggs, and sausage and countless pastries! Best breakfast from a hotel we ever enjoyed! Please, stay here if you come to Innsbruck!
Stayed 1 night in Jul 2025

10/10 Excellent

Julius

Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, comfortable, would stay again

Great location, steps from old town, attached to a mall with great breakfast options. Friendly front desk stuff. Rooms were comfortable. Loved the rooftop bar. Thought we had breakfast included but it wasn't.
Stayed 3 nights in Jun 2025

6/10 Okay

Katie

On the positive side, the location was great, the rooms are nice and spacious, and the staff were friendly. However, we felt this place was overpriced and could not figure out why it was rated highly by others. The beds and pillows were uncomfortable. The WiFi would not work half the time. The shower got luke warm at best and wouldn't drain well. Seems like they need to put some money into upgrading the facilities and I'm sure when this place was built, it was a great hotel but they don't seem to have kept it up over the past 20 years.
Stayed 3 nights in Jul 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ultra modern design, very convenient location with underground parking. Excellent rooftop breakfast buffet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Milagros

Stayed 2 nights in Jun 2025

10/10 Excellent

Luther

Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 1 night stay on our way to Munich
Stayed 1 night in Jun 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb, modern hotel in the old town - an easy walk to the river, residenz, Hofkirche, cathedral and Nordkettenbahn funicular. Staff in all areas fantastic. The highlights for us were the excellent choice of a wide range of high quality hot and cold food for breakfast and the rooftop location (with views over the city and mountains) of both the breakfast room and Terrace Bar. Would highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities

Functional, efficient and easy access

Short one night stay passing thru on the way to Italy from Prague .. hotel felt very business centered which was fine .. efficient functional and especially appreciated parking under the hotel by the elevators making it easy to get the bags up Breakfast was odd .. lots of sweets and fruit but limited cheeses .. odd for Austria in my experience Hidden away Restaurant the reception recommended was awesome
Stayed 1 night in May 2025

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