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Hotel New York

4.5 star property
Luxury hotel with a restaurant connected to the convention center in Rotterdam

Choose dates to view prices

Photo gallery for Hotel New York

Presidential Suite, River View | View from room
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Exterior
Breakfast, dinner served; international cuisine, alfresco dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Koninginnenhoofd 1, Rotterdam, 3072 AD
  • Place, Luxor Theater
    ‪8 min walk‬
  • Place, Erasmus Bridge
    ‪11 min walk‬
  • Place, SS Rotterdam
    ‪16 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, River View (Rijnhaven-kamer)

Deluxe Room, River View (Rijnhaven-kamer) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, River View (Rijnhaven-kamer)

9.6 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, River View (Maaszijde-kamer)

Superior Room, River View (Maaszijde-kamer) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, River View (Maaszijde-kamer)

10.0 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Patio-kamer)

Standard Room (Patio-kamer) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room (Patio-kamer)

9.4 out of 10
Exceptional
(27 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room (Wilhelminapier-kamer)

Deluxe Twin Room (Wilhelminapier-kamer) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (Wilhelminapier-kamer)

8.8 out of 10
Excellent
(5 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Rotterdam

Located in Feijenoord, Hotel New York is a leisurely stroll from popular sights such as Luxor Theater and Erasmus Bridge. This 72-room, 4.5-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi. It's connected to the convention center in central Rotterdam and also close to SS Rotterdam and Zuidplein Shopping Centre.

What's nearby

  • World Port Centre - 2 min walk - 0.1 miles
  • Luxor Theater - 8 min walk - 0.4 miles
  • Erasmus Bridge - 11 min walk - 0.8 miles
  • SS Rotterdam - 16 min walk - 0.9 miles
  • Euromast - 5 min drive - 2.3 miles

Getting around

  • Rotterdam Stadium Station - 4 min drive
  • Rotterdam, Maashaven - 20 min walk
  • Amsterdam Airport Schiphol (AMS) - 52 min drive

Restaurants

  • ‪Hotel New York - ‬1 min walk
  • ‪Café De Ouwehoer - ‬7 min walk
  • ‪Bar Hotel New York - ‬1 min walk
  • ‪Dudok aan de Maas - ‬5 min walk
  • ‪Putaine - ‬4 min walk

About this property

Hotel New York

Luxury hotel with a restaurant connected to the convention center in Rotterdam
Guests of Hotel New York enjoy free WiFi in public areas, conference space, and a terrace. Self parking is offered for EUR 35.00 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include laundry facilities, a hair salon, and a banquet hall.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, espresso makers, and safes. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 35 per day)
  • Covered self parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NY Basement

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 7 meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1901
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 40.0 per night
  • Cribs/infant beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 6.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 15 for children
  • Covered self parking fee: EUR 35.00 per day
  • Nearby parking fee: EUR 35.00 per day (230 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel New York Rotterdam
New York Rotterdam
Hotel New York Hotel
Hotel New York Rotterdam
Hotel New York Hotel Rotterdam

Frequently asked questions

Are free cancellation options available at Hotel New York?

Hotel New York provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel New York?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Hotel New York on Dec 14, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel New York?

This hotel is situated in Feijenoord, just steps from World Port Centre and Nederlands Fotomuseum, and within a short walk of Luxor Theater. You'll also find Erasmus Bridge and Ahoy Rotterdam within a short drive.

Is parking available on site at Hotel New York?

Yes, covered parking is offered for EUR 35.00 per day. Electric car charging is also available for guests.

Does Hotel New York include a casino?

No, Hotel New York doesn't have a casino.

Will I find an indoor pool at Hotel New York?

No, there is no indoor pool at this hotel.

Is Hotel New York a good place to stay for couples?

Amenities that appeal to couples at this boutique hotel include around-the-clock room service and a pillow menu in each guestroom with some featuring river views.

Does Hotel New York have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel New York feature a restaurant that includes a breakfast menu?

Yes, Hotel New York serves buffet breakfast for a surcharge each morning at NY Basement.

Will Hotel New York allow pets to stay free of charge?

No, pets aren't allowed at Hotel New York.

Does Hotel New York have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel New York?

The closest major airport to Hotel New York is Rotterdam (RTM-Rotterdam The Hague), which is 6.8 mi away (21 minutes by car).

Can I book a room with a balcony at Hotel New York?

No, there aren't any guestrooms with balconies at Hotel New York.

Hotel New York Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 404 out of 617 reviews
Rating 8 - Good. 167 out of 617 reviews
Rating 6 - Okay. 33 out of 617 reviews
Rating 4 - Poor. 8 out of 617 reviews
Rating 2 - Terrible. 5 out of 617 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Md Nasir Uddin, Mississauga

location and hotel service
Stayed 3 nights in Aug 2025

2/10 Terrible

Prasanta

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They charge 300 EUR in credit card without a bill

At the time of checkout they charged the credit card with 300 EUR while they said it will be 42.58 EUR and gave an invoice for only 42.58 EUR
Stayed 4 nights in Aug 2025

10/10 Excellent

Pnina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great pre cruise hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people. Comfortable quiet rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolutely gorgeous property!

The Hotel New York is absolutely stunning. There’s so much history within these walls as it used to be Holland America’s headquarters. Our room was so spacious and comfortable-amazing pillows. The cruise port is a 2 minute walk from here-easiest embarkation ever! Many thanks for a fabulous stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Traveled with partner, Traveled with family
Liked: Amenities
The hotel is a beautiful historic building. We loved our room . The breakfast was excellent. Above all the staff were very helpful and willing to go the extra mile which we appreciated so much. I would love to come back for another stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry, Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very unique. The restaurant served excellent food offerings.
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Beautiful hotel. Decor is wonderful. Bed and linens were great quality. Room was quiet with blackout curtains. We were tired so did not want to walk to dinner although there are places near the hotel. Dinner at the hotel restaurant was awful. Not really edible. Walking to and from ship was very easy. Would stay again but eat somewhere else.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet had lots of choices and food was tasty. Chef was friendly and accommodating. The restaurant dinner menu in my opinion was not great. The outdoor restaurant was a great place for cocktails with a view. The bed was a little hard even though I appreciate a firm mattress. A night light in the bathroom would have been nice or an option to turn off most of the lights as the bathroom door has a porthole window on it. Great location if you are cruising out of Rotterdam as terminal is easily walkable. Easy walk to visit SS Rotterdam Museum. Lots of restaurants within walking distance.
Stayed 2 nights in Jul 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay, would return

Nice location near cruise ships. The hotel is cruise themed and feels like it inside. Rooms are spacious and give the feeling of a 1890s cruise with vintage pictures and furniture. Definitely would return.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fun place with tons of character and charm.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Never again

Very small room with bed pushed up against the wall. Hardly enough space to even open our suitcases up on the floor. Bathroom was awful. Also very very small and in serious need of an upgrade. At breakfast i asked for an omelet but was told the chef was too busy at the back of the kitchen. In other words - pathetic service. Will never stay at the hotel again.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsite restaurant, proximity to the Rotterdam Cruise Terminal and the historical significance of this iconic building, truly make it a memorable experience each time I stay here.
Stayed 2 nights in Apr 2025

4/10 Poor

Tommy

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room size was not as advertised. It was very small!!! There was no air conditioning and constant yelling and loud noises all night in the alley next to our room. When attendant was asked about the small room he acknowledged there were larger rooms but chose to give us smaller ones
Stayed 2 nights in Jun 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The history of this building and the original decor is amazing. Perfect location for cruise terminal. Walk right across the street.
Stayed 1 night in Jun 2025

10/10 Excellent

nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel .. pleasant staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Allison

Traveled with family
Liked: Amenities, property conditions & facilities
Great stay. We wanted to be close to cruise terminal great location
Stayed 4 nights in May 2025

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A must stay! The rooms are beautiful and unique and the property is beautiful. The location is lovely and the surrounding area is walkable and right on the water.
Stayed 2 nights in Jun 2025