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citizenM Rotterdam

4.0 star property
Hotel with a restaurant, steps from Oude Haven

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Property amenity
Staircase
Interior
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Gelderse plein 50, Rotterdam, South Holland, 3011 WZ
  • Place, Markthal Rotterdam
    ‪4 min walk‬
  • Place, Witte de Withstraat
    ‪10 min walk‬
  • Place, Erasmus Bridge
    ‪15 min walk‬
  • Airport, Rotterdam (RTM-Rotterdam The Hague)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Rotterdam

Located in Centrum, citizenM Rotterdam is adjacent to Oude Haven and within a 10-minute walk of other popular attractions like Markthal Rotterdam. This 4-star hotel has 151 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Oude Haven - 1 min walk - 0.1 miles
  • Markthal Rotterdam - 4 min walk - 0.3 miles
  • De Koopgoot - 7 min walk - 0.4 miles
  • Witte de Withstraat - 10 min walk - 0.6 miles
  • Erasmus Bridge - 15 min walk - 0.8 miles

Getting around

  • Rotterdam Blaak Station - 3 min walk
  • Schiedam Nieuwland Metro Station - 11 min drive
  • Rotterdam (RTM-Rotterdam The Hague) - 18 min drive

Restaurants

  • ‪Very Italian Pizza - ‬4 min walk
  • ‪Bar Blink - ‬3 min walk
  • ‪De Beren - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Kade 4 - ‬2 min walk

About this property

citizenM Rotterdam

Hotel with a restaurant, steps from Oude Haven
CitizenM Rotterdam features free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include express check-in, express check-out, and a banquet hall.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPads, iPod docks, and safes are other standard amenities. Housekeeping is available on request.

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Motel One Rotterdam
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  • Free WiFi
  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 6.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.92.82.212.B.06
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 81.92.82.212.B.06.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Inn Rotterdam
citizenM Rotterdam
Rotterdam citizenM
citizenM Rotterdam Hotel
citizenM Rotterdam Hotel
citizenM Rotterdam Rotterdam
citizenM Rotterdam Hotel Rotterdam

Frequently asked questions

Is a free cancellation option available at citizenM Rotterdam?

CitizenM Rotterdam provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do around citizenM Rotterdam?

This hotel is situated in Centrum, just steps from Kijk-Kubus and Overblaak, and within a short walk of Markthal Rotterdam. You'll also find Maritime Museum and Witte de Withstraat less than a mile away.

Is there parking available at citizenM Rotterdam?

No, there isn't parking available at the hotel.

Does citizenM Rotterdam include a casino?

No, citizenM Rotterdam doesn't have a casino.

Will I find an indoor pool at citizenM Rotterdam?

No, there is no indoor pool at this hotel.

What do couples enjoy most about citizenM Rotterdam?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Are there hot tubs at citizenM Rotterdam?

No, there isn't a spa tub at this hotel.

Does citizenM Rotterdam have a restaurant with a breakfast menu?

Yes, citizenM Rotterdam serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Rotterdam allow pets to stay for free?

No, pets aren't allowed at citizenM Rotterdam though service animals are welcome.

Are there connecting rooms at citizenM Rotterdam?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from citizenM Rotterdam?

The closest major airport to citizenM Rotterdam is Rotterdam (RTM-Rotterdam The Hague), which is 5.9 mi away (18 minutes by car). Another top airport is Amsterdam Airport Schiphol (AMS), which is around 29.4 mi away.

Are there rooms with balconies that I can book at citizenM Rotterdam?

No, there aren't any guestrooms with balconies at citizenM Rotterdam.

citizenM Rotterdam Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 694 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 34 out of 1003 reviews
Rating 4 - Poor. 10 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Martha

Liked: Cleanliness
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Ebru

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean room. Staff was kind
Stayed 3 nights in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, unique and fun common areas, rooms are set up exactly as described, close to everything. Metro and trams are steps from hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeroen

Stayed 1 night in Nov 2025

10/10 Excellent

Nyear

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic. Lovely room with a great view and in a brilliant location
Stayed 3 nights in Oct 2025

10/10 Excellent

L H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geeat
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Staff & service
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second CitizenM experience. It was nearly identical to our first stay in Boston. The customer service was excellent. The location is perfect. Facilities were good. We’d stay again. You have to not mind that the bathroom sink, toilet and shower is in the room and two people will be jumping over another to get out of bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle, West Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Close to transit and waterfront, the Markthal and tons of shopping. Comfortable stay.
Stayed 2 nights in Oct 2025

8/10 Good

IRSHAD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please do not leave anything in the room, the cleaning people wil take and you will not get back. Two times stay I forgot something in my room and the cleaning people did not return me.
Stayed 3 nights in Oct 2025

8/10 Good

IRSHAD

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
You can’t trust on cleaning people, if you forget something in the room you will never get back.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time staying at the Citizen M in Rotterdam. I think it is perfect for a solo traveler, and well most likely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

jinho

Stayed 7 nights in Oct 2025

10/10 Excellent

yosep

Stayed 1 night in Oct 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was always clean from our room, the dining area and all general areas.
My husband checking out the robot who did a great job of keeping the general areas’ floors clean.
Great bar where you could get a wide range of beverages, coffees, cappuccinos, teas plus a wonderful assortment of breakfast choices.
Stayed 3 nights in Oct 2025

8/10 Good

Aihe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

10/10 Excellent

Darcy, Oshawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM was a dream! The anesthetic is so colourful and warmly invitiing. The Ambassadors go out their way to assist you and help in any way. Their courtesy, respect and helpfulness was always genuine. The girls were very knowledgeable about shopping and where to eat in the area and made great recommendations that helped make my trip so wonderfully complete! I would stay in this hotel again in a heartbeat and highly recommend it to everyone!
Stayed 2 nights in Sep 2025

10/10 Excellent

Pau

Stayed 2 nights in Aug 2025

10/10 Excellent

Omstavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and they gave me a free early check-in
Stayed 2 nights in Sep 2025

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay in an amazingly funky hotel. The room was a tad too small, but we chose to stay there. It is almost like a Japanese pod- hotel. The staff were superb and couldn’t have been more helpful. They couldn’t do enough and no demand/request was not satisfactorily executed. The hotel is absolutely in a prime location !!
Stayed 3 nights in Sep 2025

10/10 Excellent

Angus, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 2 nights in Sep 2025

8/10 Good

IRSHAD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca, Newburyport

Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

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