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citizenM Rotterdam

4.0 star property
Hotel with a restaurant, steps from Oude Haven

Choose dates to view prices

Photo gallery for citizenM Rotterdam

Bar (on property)
Interior
Meeting facility
Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Gelderse plein 50, Rotterdam, South Holland, 3011 WZ
  • Place, Oude Haven
    ‪1 min walk‬
  • Place, Markthal Rotterdam
    ‪4 min walk‬
  • Place, Erasmus Bridge
    ‪15 min walk‬
  • Airport, Rotterdam (RTM-Rotterdam The Hague)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Rotterdam

Located in Centrum, citizenM Rotterdam is adjacent to Oude Haven and within a 10-minute walk of other popular attractions like Markthal Rotterdam. This 4-star hotel has 151 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Oude Haven - 1 min walk - 0.1 miles
  • Markthal Rotterdam - 4 min walk - 0.3 miles
  • De Koopgoot - 7 min walk - 0.4 miles
  • Witte de Withstraat - 10 min walk - 0.6 miles
  • Erasmus Bridge - 15 min walk - 0.8 miles

Getting around

  • Rotterdam Blaak Station - 3 min walk
  • Schiedam Nieuwland Metro Station - 11 min drive
  • Rotterdam (RTM-Rotterdam The Hague) - 18 min drive

Restaurants

  • ‪Very Italian Pizza - ‬4 min walk
  • ‪Bar Blink - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪De Beren - ‬5 min walk
  • ‪Sumo - ‬5 min walk

About this property

citizenM Rotterdam

Hotel with a restaurant, steps from Oude Haven
CitizenM Rotterdam features free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include express check-in, express check-out, and a banquet hall.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPads, iPod docks, and safes are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 6.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.92.82.212.B.06
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 81.92.82.212.B.06.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Inn Rotterdam
citizenM Rotterdam
Rotterdam citizenM
citizenM Rotterdam Hotel
citizenM Rotterdam Hotel
citizenM Rotterdam Rotterdam
citizenM Rotterdam Hotel Rotterdam

Frequently asked questions

Is a free cancellation option available at citizenM Rotterdam?

CitizenM Rotterdam provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do around citizenM Rotterdam?

This hotel is situated in Centrum, just steps from Kijk-Kubus and Overblaak, and within a short walk of Markthal Rotterdam. You'll also find Erasmus Bridge and Ahoy Rotterdam within a short drive.

Is parking available on site at citizenM Rotterdam?

No, there isn't parking available at the hotel.

Does citizenM Rotterdam include a casino?

No, citizenM Rotterdam doesn't have a casino.

Will I find an indoor pool at citizenM Rotterdam?

No, there is no indoor pool at this hotel.

Is citizenM Rotterdam good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Does citizenM Rotterdam have a hot tub?

No, this hotel doesn't have a spa tub.

Does citizenM Rotterdam have a restaurant with a breakfast menu?

Yes, citizenM Rotterdam serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Rotterdam allow pets to stay for free?

No, pets aren't allowed at citizenM Rotterdam though service animals are welcome.

Are there connecting rooms at citizenM Rotterdam?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from citizenM Rotterdam?

The closest major airport to citizenM Rotterdam is Rotterdam (RTM-Rotterdam The Hague), which is 5.9 mi away (18 minutes by car). Another top airport is Amsterdam Airport Schiphol (AMS), which is around 29.4 mi away.

Are there rooms with balconies at citizenM Rotterdam?

No, there aren't any guestrooms with balconies at citizenM Rotterdam.

Reviews

citizenM Rotterdam Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 687 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

Reviews

8/10 Good

IVAN

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was too small and well thought ergonomically The staff were great, though. Really appreciate Luigi’s attention and attitude; excellent!
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location. Very clean and very friendly helpful reception.
Stayed 1 night in Aug 2025

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and beautiful hotel with wonderful breakfast and barista coffee / will definitely seek out CitizenM in other cities for our travels
Stayed 1 night in Jul 2025

10/10 Excellent

Jack, Woodford Green

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 3 nights in Jul 2025

6/10 Okay

Ayeasha

Stayed 2 nights in Aug 2025

10/10 Excellent

Edoua Aaron Chris Axel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good area, the room is made very easy to navigate and a nice touch to have control over your room lights blinds and tv though an iPad will definitely be back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jac

Liked: Staff & service, property conditions & facilities
You can set the room to whatever mood suits you
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in a citizenM hotel and we liked it. Huge bed, small room but lots of common areas to sit and relax.
Stayed 2 nights in Aug 2025

10/10 Excellent

Grant, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very helpful staff and a very easy check-in
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Duane, COPLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, especially the room controls via an iPad in the room or your phone (lights, curtains blinds, climate, tv, check out). Even play a memory game likeSimon with the bathrooms color lighting.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value

Perfect location: close to the Centraal Station, and close to many attractions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

All staff were wonderful- friendly and helpful. Enjoyed the bike hire and central location
Stayed 2 nights in Jun 2025

4/10 Poor

Eleanor

Traveled with partner
Liked: Property conditions & facilities
Small room, good location and helpful staff at the reception. However, after the check-out, I found out that the invoice amount from the hotel and my credit card charges don’t match. I was over charged! I contacted the hotel right away and I’m still waiting for an answer and my refund! This is very frustrating and disappointing experience!
Stayed 1 night in Jun 2025

6/10 Okay

Jamie

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Tiny rooms, could not get cool enough

It’s a very high density small roomed modern, fully automated hotel. Bed touches 3 walls, shower and toilet are tightly crammed into the room. AC could not cool this room off. Area was nice and right on a small part of the canal, lots of patios around with good dinners and beers. Super convenient to the Blaak train station, like 50m away. Breakfast was very good.
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A really quirky hotel with great staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location. Room was modern, clean and comfortable. Service was very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Mahmood

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Rotterdam city center and nice view of the town
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Très belle chambre avec une vue imprenable. Le service est courtois. Le nettoyage quotidien laisse à désirer. Super hôtel avec décoration originale et technologie avancée!
Stayed 3 nights in May 2025

10/10 Excellent

Kirkland

Stayed 1 night in May 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this CitizenM. It’s perfect for business travel with the co-working space. The ‘living room’ concept for the lobby/reception is so smart, and gives lots of comfort, and I settle into this hotel much more than others I stay in. The staff are proactive, available and helpful. Highly recommended. I’ve returned there annually for a conference for three years in a row, as have multiple colleagues.
Stayed 3 nights in May 2025

10/10 Excellent

Vesa

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

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