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Art Hotel Rotterdam

4.0 out of 5.0

Recent guest reviews

We were here for 5 days. First 3 days we realised that our sheets have not been changed... We went to the reception to ask then to be changed. Three hours later, when we get back to the hotel, the sheets are still not changed. We get another employee, who tells us that it is not their problem, but the cleaning businesses' and we need to take it up with management in the morning. Finally, we get the sheets... but that is just gross paying for a hotel that you are not sure is clean, and being told that you will have to deal with it yourself with management instead of them making a report when you make your initial report.

We book several rooms here each year, & this hotel never disappoints. One train stop away from Ahoy. Rooms have al the basics in place, & staff service is excellent. Several steps up from budget offerings, yet at a budget price. Fabulous value.

I can’t imagine to stay in this hotel more than 2 nights . In our room was so hot that i can’t sleep in the night ,outside was -1 and i had opened the window and it was still not enought. There was about 35 C or more. I switch of the heating (radiators)in the room but nothing. There was floor heating. The room was old and damage just the bed was new. From 4 stars hotel i expect a quality and bit luxury . Here was luxury just main hall where was a reception. Staff was very friendly , the restaurant was very good the food very delicious ,breakfast simple . Location was very good near to metro near to center.

Blood on the sheets, Joint roaches in the safe and an incompetent and arrogant and unfriendly night manager who lied to us, refusing to change the room because they are all booked out, but they weren‘t, we had to change sheets by ourselves, because he is not housekeeping..... 4 Stars? Never! Not even one.....

Great prices, great friendly staff, very easy to get to town on the metro which is right across the street! Clean rooms and nice showers! The only downfall for our stay was the dodgy parking meter outside of the hotel, but we’d soon got it sorted!

We had 9 nights to stay in this hotel because the location is close to the Metro station (100 metre) and price is affordable as we holiday on a budget. We love the decor in reception Area, beautiful for first impression to the guests. Arrival, Upon check in, reception is friendly and room ready as we arrived, another first good impression we had. Room, for three first night, we stayed in level 8, little bit spacious but they didn’t provide bin in the room, only small tiny bin in bathroom not even bath mat and only small amenities. After that, we moved to suite room at level 11, spacious, they provide fridge, kettle but not tea or coffee. Again we found they didnt provide us bath mat or little bin in the room. One day i stayed whole day at room, i caught housekeeper (only cleaned if the room really really dirty, they did not change sheet, they did not clean the floor or vacuum the carpet and no english speaking). Breakfast, 10 € all you can eat breakfast which is affordable price. They provided bread, cereals, scramble egg, juices, coffee and tea. You have to pay to the host in the restaurant. Service was Ok, just need more improvement in cleaning and better service for four star hotel standard.

Hotel is placed in a rather dodgy area of Rotterdam. Parking is pot luck at weekend. Staff where friendly and helpful. The rooms weren’t ready at 3 even tho check in was 2. Rooms where clean be very basic tho no tea and coffee in rooms. A tad of a throw back to a mix match of styles (the worst of 60s and 70s )and child like art work.Hotel food was so so. Tho staff there were inattentive and failed to when asked to for to give ketchup and get the order of food correctly put down at ordering.

I would never stay again in this hotel. The whole decoration is really creepy. Old things hanging on the walls. Paintings with dust. The room?? Filthy. First time in my life I stayed in such a dirty room. The carpet full of dust and stains. The bed and sheets also had stains. I do not even know what kind of stains. Room also with a really bad decoration and bad heating. Would never recommend this hotel. One of the worst choices.

We stayed here as a group. Excellent value for money and very good facilities and within the city centre. Great for groups and also individuals! The hotel has a bar & restaurant that offers delicious selection of food. Staff extremely helpful and organised especially a big group of 72 football fans.

The interior downstairs is awesome. I love the mixed art styles which are used to decorate the reception, restaurant and comfy area. Definitely visit the restrooms there, love the decoration there! Unfortunately this art and design is not used in the whole hotel. The rooms are pretty empty compared to the rest of the hotel. It looks like the rooms need an update really soon. Especially the bathrooms, as they look dirty and the water goes everywhere after taking a short shower. The hotel is next to a metro station and has some nice restaurants in the area. We had a nice stay, not sure if we come back.

Mijnsherenlaan 9 Rotterdam

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Art Hotel Rotterdam places you within 2 miles (3 km) of popular sights like Erasmus Bridge and Maritime Museum. This 213-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Also close to this Charlois hotel are WORM and Euromast.


Dining

This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

The 213 accommodations feature kitchenettes and space to spread out with sitting areas. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones.


Property features

Art Hotel Rotterdam features free WiFi in public areas, coffee in a common area, and free newspapers. Self parking is offered for EUR 17.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables.

Reviews from Trip Advisor

Trip Advisor aggregated rating

49.0% of guests recommend this hotel

Total of 609 reviews