Art Hotel Rotterdam4.0 out of 5.0
Recent guest reviews
When you first step into the suite you are blown away by the view of the city. The room is a good size with a small kitchen(microwave and watercooker; no tea or coffee). The bathroom is also a decent size with both a bathtub and a shower. Let's get to the dust. The room has a carpet floor, which judging by the stains hasnt been cleaned forever(maybe vacuumed) The window sills and bathroom blinds were covered in dust and as soon as you moved the room was a scene from sharknado, with dust particles flying around everywhere. Being slightly allergic to dust, this was the nightmare I'd hoped to live through. The service was good, saw many bad reviews about the restaurant so we didn't try that. The wifi was terrible, nothing would load and at times it just stopped working completely. We were on the 10th floor right next to the metro station, but the last metro left at midnight so that wasn't all too bad! The art was lovely and the overall theme of the hotel was nice too! Staff were friendly and the location was superb(metro for €7,50/day). Enjoyed the stay from dust to dawn.
The mattress on the right side of the bed was extremely uncomfortable to sleep on due to malformation of the mattress – as shown below. I had two uncomfortable nights and after the second night I awoke with back pain. On second morning I informed the receptionist that the safe in the room was already locked when we arrived and asked if was possible to have the safe opened so that we could use it. The receptionist said that she would send somebody up to rectify this problem. Nobody came to do this so I could not protect my valuables leaving me constantly worrying about leaving my valuables in the room while I was away from the hotel. The microwave oven in the room had no plate in it which meant that we could not use the microwave. The television provided had a line of dead pixels across the top of the screen – approximately 2.5cm in length which prevented full enjoyment of the any programs we wanted to watch. The grey sheet at the bottom of the bed had a terrible musty smell. The television remote control was not working due to dead batteries. For the first night I had to provide my own batteries.
I liked only the view from the window. The view was good only because we had room on 12th floor. In case you have to stay at this hotel, ask for higher floors - at least you will get a good city view! Behind the name "Art-Hotel" you can hide any bad taste. The hotel lobby is stuffed with junk. Maybe someone like it, but not me. Room was awfull - the smell of mustiness, dirty carpet, burned-out light bulbs, soap stains in the bathroom. Unfortunetelly, we arrived very late and did not have a chance to cancel our booking. But I would prefer to go to another hotel.
Plumped for a as described extra large suite - this is old social housing transformed into a hotel. The reception and relaxation area are fabulous, the hallways and my room were very poor. My 'suite' had a bedroom, a living area, a kitchen area and a bathroom. The lights did not work in the entrance area nor the kitchen - the kitchen had a sink a full sized fridge and a microwave, however there was no crockery or cutlery - so it was pointless. The carpet had some rather dubious stains, and unfortunately some sticky patches. The upholstery was badly stained, and the bed base had some stains upon it, I've convinced myself it was a spilt milky coffee, please God let it be so…, towels replaced each day, bedding was clean, no vacuuming of carpets. Outside the hotel was very multicultural to say the least, with very regular Police patrols, that should say enough about the area…
We found this hotel and thought it looked rather quirky and loved the decor that it showed on their sight . I did notice then that there were very few pics of the bedrooms . I found the hotel on on car sat nav and parked up . The hotel seemed busy at reception and check in was great . However we were disappointed to find our room was rather dirty and hadn't been serviced properly from the last guests . In our bedside tables we found dirty glasses , empty wrappers and a tablet on the sofa chair . The bathroom was rather grubby also . What a pity as the hotel could be great if they upped their cleaning standards . I still think it was good value for money . We wouldn't recommend the breakfast as it had been sitting out for quite a while and had a few flies around the meats/ cheeses etc . As I say small but important factors , what a pity !
Stayed here while attending a conference at the Ahoy Rotterdam. Great location near the metro, it was easy on and off, which made moving around easy. The hotel also had a nice restaurant in the lobby that had decent food. The rooms were the right size with good views of the river. My only negative was the internet was hit and miss throughout my stay.
I'll agree with others here that I see no reason to stay at the Art Hotel by choice. It is a run-down property that is trying to make trashy into shabby chic. It does not work. Nasty and dirty location, grounds were trash littered and hotel blamed it on being 'city area' - trash at YOUR doorstep you pick up regardless of who is the landowner. Room was semi-clean but not at all up to any budget chain standards. Old, tired and worn out room that had the bed made daily and the garbage emptied - no vacuuming and no floors washed during my stay. Restaurant only fair - cannot charge meals to room ...not cool. Food ok but not great. Breakfast buffet was bland and sad. Coffee was good. Hotel DOES accept American Express but they do NOT want to!! You must ask for the 'special machine' in order to use AmEx cards otherwise their default position is we don't accept AmEx (a management lie). Paid staff at desk warm and friendly - management not so much. You can tell this is a cash cow for the owners and they really don't care about the guests as long as the money keeps flowing in.
Went on family long weekend and we got a nice surprise with the family room and the hotel. We booked at the last minute (we couldn't find anything affordable in Amsterdam) and, for the price we paid, we didn't expect too much. The family room had a queen and a bunk bed (somehow separated by a glass) it was comfortable, spacious and clean. The bathroom was ample, the only downside it had a shower, not a tub. The kitchenette has a microwave and a small fridge, very handy though there are not much kitchen appliances. Breakfast was good and at a decent price (eur 10 for adults and 5 for the kids) . Staff ok. There is no parking but you can easily find on the street. We also got a suite for my parents which was very nice too. It had the same kitchenette, ample bathroom with tub, sofa-bed and a king size bed. If I were to stay with my girls again, this time I would go for the suite instead of the family room as there is more space, they like better the tub and they prefer the sofa to the bunkbed, or our bed of course, so the king beats the queen for the moment :). Driving to Amsterdam is 1 hour on a 5 lanes highway, 30 mins to Keukenhof, to Kinderdijk or The Hague (don't miss any of these). I recommend it.
I was recommended to stay at Art hotel in Rotterdam. It says it's a 4 star hotel more like a 1 star . Staff are rude , rooms look like something from the fifties. Wifi doesn't work . You have to pay for everything for example going for dinner then pay can't even charge it to your room . Food was disgusting Italian more like microwave food . I was supposed to stay for 1 week but cut it short . So all in all don't ever go there .
Great Hotel in the Harbour area... Market hall and oude Haven in walking distance, if you would like to walk + 40 Min. You'll see a view attractions on your way to the market hall. Rooms: suites are incl. small kitchen, each design is different and special Restaurant: seems o.k., but please check the restaurant reviews on TripAdvisor too
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour front desk
Located in Charlois, Art Hotel Rotterdam is within 2 miles (3 km) of popular attractions such as Erasmus Bridge and Maritime Museum. This 210-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Also close to this Rotterdam hotel are Euromast and Boijmans Van Beuningen Museum.
This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.
All 210 air-conditioned accommodations feature kitchenettes and space to spread out with sitting areas. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers and phones are also standard.
Guests of Art Hotel Rotterdam enjoy access to free WiFi in public areas, conference space, and coffee in a common area. Self parking is offered for EUR 17.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. This hotel also has free newspapers.
Reviews from Trip Advisor
49% of guests recommend this hotelTotal of 488 reviews