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Troutbeck Lodge

3.5 star property

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Photo gallery for Troutbeck Lodge

Exterior
Hallway
Mini-golf
Whole Lodge (5 Bedrooms) | Terrace/patio
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
5 Arnold Street, Rotorua, 3010
  • Place, Lake Rotorua
    ‪2 min walk‬
  • Place, Mitai Maori Village
    ‪7 min drive‬
  • Place, Skyline Rotorua
    ‪7 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪28 min drive‬

Room options

View all photos for Panoramic Cabin (Small)

Panoramic Cabin (Small) | WiFi (free)

Panoramic Cabin (Small)

  • Hill view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Exclusive House, 3 Bedrooms

WiFi (free)

Exclusive House, 3 Bedrooms

  • Lake view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 9
  • 3 Queen Beds and 3 Twin Beds
  • Free WiFi

View all photos for Whole Lodge (5 Bedrooms)

WiFi (free)

Whole Lodge (5 Bedrooms)

  • Lake view
  • 1615 sq ft
  • 4 bedrooms
  • Sleeps 12
  • 3 Queen Beds, 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Rotorua

Located in Ngongotaha, Troutbeck Lodge is within a few miles (5 km) of popular sights such as Agrodome and Ogo. This 3-room, 3.5-star guesthouse has free in-room WiFi along with free valet parking and a free children's club.
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What's nearby

  • Lake Rotorua - 2 min walk - 0.1 miles
  • Mitai Maori Village - 7 min drive - 3.6 miles
  • Rainbow Springs Kiwi Wildlife Park - 7 min drive - 3.6 miles
  • Skyline Rotorua - 7 min drive - 3.8 miles
  • Polynesian Spa - 17 min drive - 8.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 26 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬9 min drive
  • ‪Taco Bell - ‬8 min drive
  • ‪Pizza Hut - ‬8 min drive
  • ‪Cafe Dynasti - ‬18 min walk

About this property

Troutbeck Lodge

Guests of Troutbeck Lodge enjoy access to free WiFi in public areas, conference space, and a free kid's club. If you drive, put free valet parking to good use. Front-desk staff can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly guesthouse include coffee/tea in a common area, a library, and express check-in.
Guests can expect to find free WiFi.
The recreational activities listed below are available either on site or nearby; fees may apply.

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View from property
VR Rotorua Lake Resort
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Fishing
  • Free children's club
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Mini golf
  • Playground
  • Rowing/canoeing

Family friendly

  • Free children's club
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On the bay
  • Picnic area
  • Terrace

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 15
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Troutbeck Lodge Rotorua
Troutbeck Lodge
Troutbeck Rotorua
Troutbeck Lodge Rotorua
Troutbeck Lodge Guesthouse
Troutbeck Lodge Guesthouse Rotorua

Frequently asked questions

Is free cancellation available at Troutbeck Lodge?

Troutbeck Lodge provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see around Troutbeck Lodge?

This guesthouse is situated in Ngongotaha, just steps from Lake Rotorua. You'll also find Mitai Maori Village and Skyline Rotorua within a short drive.

Is parking available on site at Troutbeck Lodge?

Yes, valet, extended, and self parking are free at the guesthouse.

Does Troutbeck Lodge include a casino at the property?

No, Troutbeck Lodge doesn't have a casino.

Will I find an indoor pool at Troutbeck Lodge?

No, there is no indoor pool at this guesthouse.

What will couples enjoy most about a stay at Troutbeck Lodge?

At this lakeside guesthouse, couples will appreciate amenities like a bar/lounge plus some accommodations include a lake view and a fireplace.

Are there hot tubs at Troutbeck Lodge?

No, there isn't a spa tub at this guesthouse.

Does Troutbeck Lodge have a restaurant with a breakfast menu?

No, Troutbeck Lodge doesn't have a restaurant that serves breakfast.

Are there connecting rooms at Troutbeck Lodge?

Yes, you can book connecting rooms at this guesthouse for your group or family vacation.

What is the closest airport to Troutbeck Lodge?

The closest major airport to Troutbeck Lodge is Rotorua (ROT-Rotorua Regional), which is 15.2 mi away (26 minutes by car). Another top airport is Tauranga (TRG), which is around 27.6 mi away.

Are there rooms with balconies that I can book at Troutbeck Lodge?

Yes, some accommodations at this guesthouse offer a balcony/patio where guests can enjoy lake and hill views.

Troutbeck Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 16 out of 46 reviews
Rating 8 - Good. 19 out of 46 reviews
Rating 6 - Okay. 6 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 4 out of 46 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Hoan

Liked: Staff & service, amenities, property conditions & facilities
I like the Viewing, Its very nice & quite. But the house is too old. the toilet at middle need to fix. Its too noisy at night time.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property...great location. We went for a nice walk along the river to the swing bridge once we checked in.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Luyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호수 바로 앞에 있어 전망이 좋음 주인분께서 관광지 할인쿠폰도 몇장 챙겨주심
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice view. We had good time there. ..
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

SOOK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away this Lodge! Beware!

I definitely will not suggest others go to this lodge, Super unhappy experience. Beware of this house and owner, I booked 5 bedrooms but at the end we only got 3 bedrooms. Asked the owner how to get in another 2 rooms and we frankly tell him our plan changed situation so add more member to stay, then he charged us for another 2adults and 3children price ($25 each) even though by right I paid for 5 bedrooms price. Unhappy it’s not because the charges. It’s because when we reach the lodge at 5:30, there is no one at the service counter. Then doesn’t matter, normally other owner will secretly put the room no key or code no at somewhere secret. But not for this lodge owner, he just paste our lodge’s code no at the glass door of service counter, everyone pass by will know our code no, anyone can just press the code and get into our lodge. I feel so not safety for our family and our belongings. The owner didn’t come back to take down then notes!! He only came after he know our members add on, then only within 10 mins he reach our lodge to collect the extra charges! The owner’s attitude was Super bad! If you don’t want to spoilt your holiday mood, just stay away this lodge! This lodge is Super dirty too! I will upload some photo to proof the dirtiness. I just walk around the living room and our rooms, my foot was full of dust and become black! The side table of our room also full of dust and they just keep their extra pillow and bedsheet at Super dirty shelf!!
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Mun Hei vinnci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio has a lovely view of the lake. The sharehouse above also has a view but it is uncovered.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great position-right across the road from the lake. Decor is a bit tired. Kids loved it and was fine for a one night stay.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This acmodation is a perfect for holiday.

Stuff is so kind and friendly. Location is also very nice. I think that this acmodation is a perfect for holiday. Thank you very much.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Property was a little old and tired. But clean. Very quiet which was nice
Stayed 1 night in Mar 2019
Verified

8/10 Good

KWAI FONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

有3套手洗間夠方便

地點在湖畔,5人入住3間房及有3套手洗間夠方便, 房東好好會介紹地方玩及食,
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and lovely hosts would recommend to anyone!
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
General manager really nice and helpfull. The house is a little beat hold and should have a refresh
Stayed 3 nights in Jan 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
We understand that the name Troutbeck Lodge has been appropriated from the previous lodge situated directly on the lake a couple of doors down which is now a private home. My partner had stayed at the old lodge and had a good experience, we were expecting same. Sadly our expectations were not realised. The new lodge is in fact a collection of straggly motel units and old fishing shacks across the road from the lake. Our room was sparse and grubby. Everything was old, worn, dusty and unclean. We could not stay there and left to find other accommodation.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The view of the hotel is amazing. Staff were very friendly and helpful We were a little dissapointed with Size of the bed and shower drain was fully bloked
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

The owner of trout lodge was absolutely lovely and very helpful. He helped us plan our stay in Rotorua. The view from our window was to die for. We were looking directly in front of the lake and could see the sun setting and rising. Great find!
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great place!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Quiet and lovely location

This room was great value for money. It was a very quiet street and right on the lake edge. Very friendly and helpful hosts.
Stayed 2 nights in Sep 2017
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning view

Beautiful view, the owner is in the process of upgrading the facility so the there is some work to be done but it was still a very pleasant place to stay with stunning view of the lake. The building is older, but still in good condition. We enjoyed sitting outside our door having a cup of tea looking out over the lake. We enjoyed our time there.
Verified

8/10 Good

Mitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rotoura like

The accomodation is so so however the location is pretty good.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

Run down and in need of some restoration

We were struggling to find something that would accommodate us and our dog and this was one of the only ones. the owner has just taken possession and has big plans but at this stage the place needs a great deal of attention.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We hired the entire place for a work retreat. It was perfect for us.
Verified

2/10 Terrible

Janine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Terrible place, is not a nice place to visit. Is very old and outdated, staff are unfriendly and unhelpful. I will never stay here again, it ruined my whole stay in Rotorua and it does NOT look like the photos it advertises!
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to lake

It had lots of room and close to lake with many things to do nearby. It held 9 people comfortably
Verified

8/10 Good

Tony

Liked: Cleanliness, room comfort

Nice lake view apartment.

Stayed one night with family members. Hotel is good and with nice lake view. Quiet and beautiful area. Very happy to stay here.