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Marsden Stay Rotorua

3.0 star property

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Superior Two Queen Room | Desk, free WiFi, bed sheets
Outdoor pool
Reception
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Place, Rotorua Central Mall
    ‪7 min walk‬
  • Place, Tamaki Maori Village
    ‪13 min walk‬
  • Place, Polynesian Spa
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior Two Queen Room

Superior Two Queen Room | Desk, free WiFi, bed sheets

Superior Two Queen Room

8.0 out of 10
Very good
(48 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior King Room

Desk, free WiFi, bed sheets

Superior King Room

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Queen Room

Desk, free WiFi, bed sheets

Standard Queen Room

9.8 out of 10
Exceptional
(9 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Suite

Desk, free WiFi, bed sheets

Two Bedroom Suite

8.4 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Queen Room

Desk, free WiFi, bed sheets

Superior Queen Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Rotorua

Located in Glenholme, Marsden Stay Rotorua is within a 10-minute stroll of sights such as Racing Rotorua and Rotorua Central Mall. This 56-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Rotorua Central Mall - 7 min walk - 0.4 miles
  • Government Gardens - 11 min walk - 0.6 miles
  • Tamaki Maori Village - 13 min walk - 0.7 miles
  • Polynesian Spa - 16 min walk - 0.9 miles
  • Eat Street - 18 min walk - 1.0 mile

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Bold Flavours - ‬11 min walk
  • ‪Chinese Delights - ‬12 min walk
  • ‪Scope - ‬11 min walk
  • ‪Oppie's Fish n' Chips - ‬2 min walk

About this property

Marsden Stay Rotorua

An outdoor pool and free WiFi in public areas are features at Marsden Stay Rotorua. Free parking is available if you drive. Staff members can help with accommodation requests, and provide luggage storage.
Guests can expect free WiFi and 42-inch Smart TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Desks, wardrobes or closets, and desk chairs are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool
  • Table tennis

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday to Monday (9:00 AM – 6:00 PM), Tuesday to Saturday (8:00 AM – 6:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: NZD 100 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Marsden Stay Rotorua?

Marsden Stay Rotorua provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Marsden Stay Rotorua?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Marsden Stay Rotorua on May 25, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Marsden Stay Rotorua?

This hotel is situated in Glenholme within a 10-minute walk of Rotorua Central Mall and Racing Rotorua. You'll also find Government Gardens and Tamaki Maori Village less than a mile away.

Does Marsden Stay Rotorua include a casino?

No, Marsden Stay Rotorua doesn't have a casino.

Will I find an indoor pool at Marsden Stay Rotorua?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Marsden Stay Rotorua feature a restaurant that includes a breakfast menu?

No, Marsden Stay Rotorua doesn't have a restaurant that serves breakfast.

Will Marsden Stay Rotorua allow pets to stay for free?

No, pets aren't allowed at Marsden Stay Rotorua.

How far is the airport from Marsden Stay Rotorua?

The closest major airport to Marsden Stay Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.2 mi away (11 minutes by car).

Marsden Stay Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 102 out of 349 reviews
Rating 8 - Good. 113 out of 349 reviews
Rating 6 - Okay. 82 out of 349 reviews
Rating 4 - Poor. 33 out of 349 reviews
Rating 2 - Terrible. 19 out of 349 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Stayed 1 night in Feb 2026

2/10 Terrible

Lakota, Warners Bay

Disliked: Cleanliness, amenities, property conditions & facilities
No staff were present in the facility, when I eventually found someone to talk to who worked there, she was no help and was extremely rude.
Stayed 1 night in Feb 2026

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities
Good sized room, standard amenities, comfortable bed. Close to supermarket and excellent fish ‘n chips restaurant!
Stayed 3 nights in Jan 2026

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely at least the main man on reception. He was very helpful and everything was very clean. Shower was a bit small. Great for one night stay, no time for a longer visit.
Stayed 1 night in Jan 2026

8/10 Good

Angelika

Warm pool was nice, rooms clean, staff frindly
Stayed 1 night in Jan 2026

2/10 Terrible

Gene

Disliked: Amenities, property conditions & facilities
Would not recommend
Stayed 2 nights in Jan 2026

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room with enough space for our gear. Bathroom quite adequate. Good location to everything.
Stayed 2 nights in Jan 2026

6/10 Okay

Naomi

Traveled with group
Liked: Cleanliness
Room was clean. Leak by sliding door so carpet was wet. Interior corridor so noise from adjacent rooms was a problem. Bathrooms updated. Refergerator made some noise. No one in lobby after 8am to check out. Would not recommend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tomasi

Traveled with family
Liked: Cleanliness, amenities
amazing location, great staff, very comfortable.
Stayed 2 nights in Jan 2026

6/10 Okay

Tania

Room was immaculate and clearly money has been spent on the rooms which is great! Don’t be put off by the tired exterior.
Stayed 1 night in Jan 2026

6/10 Okay

Kerryn

Stayed 1 night in Jan 2026

8/10 Good

Porsha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely. The room was good. Small leak in the shower meant it dripped a lot but otherwise it was great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Thaddeus, Parksville

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean. Staff were all very friendly and helpful.
Stayed 3 nights in Jan 2026

4/10 Poor

Rosemary

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked this hotel as it had 2 pools and breakfast in the restaurant. 24hrs after my cancellation window closed they emailed to say they were “delighted” to share that both pools and the restaurant were being refurbished and therefore closed. I was meant to be given a voucher for breakfast at a nearby cafe but wasn’t and when I realised the reception was locked up and I never saw it open again. We were apparently in a luxury kingsize with a balcony, I’ll let you decide when on the balcony from the pics. There was no aircon and the room was 29 degrees constantly, there was a fan but it just moved hot air around. The room wasn’t serviced not that that mattered as we was only there 2 nights. Another small gripe - there were only 1 pillow per person with no extras available in the room.
Stayed 2 nights in Jan 2026

6/10 Okay

Matt

Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel was shabby, but rooms in good condition. Was not aware at time of booking of additional bond required which should now be refunded. Chareged ammount was higher than listed cost.
Stayed 1 night in Dec 2025

10/10 Excellent

wilson, auckland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, competitive prices. Good for families
Stayed 2 nights in Dec 2025

8/10 Good

Josiah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Dec 2025

6/10 Okay

Fariz

Reception hours limited. Very narrow treads at staircase resulting in difficulty to carry large luggages. No exterior lights, limited parking spaces and unreliable main entrance door
Stayed 2 nights in Dec 2025

6/10 Okay

Troy

Traveled with family
Liked: Cleanliness, staff & service
A run down but good value
Stayed 2 nights in Dec 2025

8/10 Good

Claude

All Good
Stayed 2 nights in Dec 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

ABDEL

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist very kind. Next to the city center. Quit place. Comfortable bedroom. What I needed for one night.
Stayed 1 night in Nov 2025

10/10 Excellent

Zhao, Auckland

Stayed 1 night in Nov 2025

6/10 Okay

Colleen

Stayed 2 nights in Nov 2025

10/10 Excellent

Brad

Stayed 3 nights in Aug 2025