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Marsden Stay Rotorua

3.0 star property
Hotel in Rotorua with free parking

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Photo gallery for Marsden Stay Rotorua

Superior Two Queen Room | Desk, free WiFi, bed sheets
Reception
Reception
Reception
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Place, Rotorua Central Mall
    ‪7 min walk‬
  • Place, Tamaki Maori Village
    ‪13 min walk‬
  • Place, Polynesian Spa
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior Two Queen Room

Superior Two Queen Room | Desk, free WiFi, bed sheets

Superior Two Queen Room

8.0 out of 10
Very good
(43 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Desk, free WiFi, bed sheets

Superior King Room

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Desk, free WiFi, bed sheets

Standard Queen Room

9.8 out of 10
Exceptional
(9 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

Desk, free WiFi, bed sheets

Two Bedroom Suite

8.4 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Queen Room

Desk, free WiFi, bed sheets

Superior Queen Room

8.4 out of 10
Very good
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Rotorua

Located in Glenholme, Marsden Stay Rotorua is within a 10-minute stroll of sights such as Racing Rotorua and Rotorua Central Mall. This 56-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Rotorua Central Mall - 7 min walk - 0.4 miles
  • Lake Rotorua - 11 min walk - 0.6 miles
  • Tamaki Maori Village - 13 min walk - 0.7 miles
  • Polynesian Spa - 16 min walk - 0.9 miles
  • Eat Street - 18 min walk - 1.0 mile

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chinese Delights - ‬12 min walk
  • ‪Rotorua Club Inc - ‬8 min walk
  • ‪Chicking - ‬11 min walk

About this property

Marsden Stay Rotorua

Hotel in Rotorua with free parking
An outdoor pool and free WiFi in public areas are features at Marsden Stay Rotorua. Free parking is available if you drive. Staff members can help with accommodation requests, and provide luggage storage.
Guests can expect free WiFi and 42-inch Smart TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Desks, wardrobes or closets, and desk chairs are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday to Monday (9:00 AM – 6:00 PM), Tuesday to Saturday (8:00 AM – 6:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: NZD 100 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Marsden Stay Rotorua?

Marsden Stay Rotorua provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to do around Marsden Stay Rotorua?

This hotel is situated in Glenholme within a 10-minute walk of Rotorua Central Mall and Racing Rotorua. You'll also find Tamaki Maori Village and Lake Rotorua less than a mile away.

Is parking available on site at Marsden Stay Rotorua?

Yes, uncovered self parking is offered for free at the hotel.

Does Marsden Stay Rotorua include a casino?

No, Marsden Stay Rotorua doesn't have a casino.

Will I find an indoor pool at Marsden Stay Rotorua?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Marsden Stay Rotorua?

Amenities at this hotel that appeal to couples include a smart TV and an outdoor pool.

Does Marsden Stay Rotorua have a hot tub?

No, there isn't a spa tub at this hotel.

Does Marsden Stay Rotorua feature a restaurant that includes a breakfast menu?

No, Marsden Stay Rotorua doesn't have a restaurant that serves breakfast.

Will Marsden Stay Rotorua allow pets to stay for free?

No, pets aren't allowed at Marsden Stay Rotorua.

Are there connecting rooms at Marsden Stay Rotorua?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Marsden Stay Rotorua?

The closest major airport to Marsden Stay Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.2 mi away (11 minutes by car).

Can I book a room with a balcony at Marsden Stay Rotorua?

No, there aren't any guestrooms with balconies at Marsden Stay Rotorua.

Marsden Stay Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 313 reviews
Rating 8 - Good. 103 out of 313 reviews
Rating 6 - Okay. 75 out of 313 reviews
Rating 4 - Poor. 29 out of 313 reviews
Rating 2 - Terrible. 15 out of 313 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

JENNIFER JOY

Traveled with family
Disliked: Cleanliness, amenities
Dirty towels No flannels No cutlery No plates
Stayed 3 nights in Oct 2025

8/10 Good

Ramprashanth

Traveled with family and small children
Bathrooms, shink at bathroom and bath shower area need to clean properly other than that stay was really good, clean and tidy, staff was nice.
Stayed 1 night in Oct 2025

8/10 Good

P

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has the most complicated check in procedure I've ever experienced, forms on paper then scan QR code to fill in another form by everyone from each room, although all under one booking...
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

4/10 Poor

Savannah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kandice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 1 night in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area to park. Quiet
Stayed 2 nights in Oct 2025

8/10 Good

Toka

Liked: Cleanliness, staff & service
Clean room and friendly staff
Stayed 2 nights in Sep 2025

6/10 Okay

Albert

Traveled with partner
Liked: Staff & service
It was ok for 1 night, but very cramp place.
Stayed 1 night in Aug 2025

6/10 Okay

John

Stayed 1 night in Oct 2025

8/10 Good

Yuki

Liked: Cleanliness, staff & service
Clean room a d friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth, Porirua

Traveled with family
Liked: Staff & service
We stayed for 4 nights, room was great, nice and warm on arrival and beds were comfy and looked fresh (we slept in top with our own blankets). Staff were nice, property close to Town, Supermarkets, Restaurants and Sports Fields where we had our Tournament. No daily housekeeping as advertised (we were told every 3 days and if we needed new towels to ask at reception). Maybe bigger or more milk if large groups or more then 4 people are staying. No Microwave or Toaster No Plates, Cereal Bowls or Cutlery Wi-Fi - Average Car Parking - People kept parking in our park (after going to reception after the first time, I ended up parking outside our room on the bottom floor).
Stayed 4 nights in Sep 2025

6/10 Okay

Rebekah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Business trip. Couldn’t get the room to a good temperature, was overheated. No kitchenette, fridge was just on the floor and so noisy I unplugged it to sleep. Bed was comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Stayed 4 nights in Sep 2025

6/10 Okay

Maria

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Zalene

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location close to shops. Property itself needs upgrading no pool no restaurant little disappointed about that. Room was good just not much options on tv no movie channels.
Stayed 2 nights in Sep 2025

8/10 Good

Dikshitha, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the new rooms and the parking was jus close to the room made it so easy to load and unload our bags. I loved the stay. But the shower was an issue there is a design fault. Overall a good experience and good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Robyn

Traveled with family and small children
Liked: Staff & service, amenities
Overall an awesome facility, The staff were friendly and welcoming
Stayed 4 nights in Sep 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Value for money
Stayed 4 nights in Sep 2025

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Enjoyed the venue
Stayed 1 night in Sep 2025

10/10 Excellent

Danielle

Traveled with family and small children, Traveled with family
Staff were happy and very helpful.. cleanliness was average behind the beds hadn’t been vacuumed or skirtings dusted and the bathroom could of been better cleaning wise but overall was a good stay 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Kaye

Stayed 1 night in Sep 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean other than a stain on the duvet.
Stayed 1 night in Sep 2025

10/10 Excellent

Maletina

Stayed 1 night in Sep 2025