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Jet Park Hotel Rotorua

4.0 out of 5.0

Recent guest reviews

I stayed here for 3 nights at the beginning of June. The room was spacious and very comfortable and the breakfast set you up for a day of sightseeing. The hotel is in easy walking distance of the town centre and the spas and baths. The staff were friendly and attentive. I would definitely stay here again. My only gripe is that the hotel signage could be a bit more prominent, I drove past it a couple of times before noticing it.

The room wasn't ready when we arrived so we went sight seeing. But then the room was not ready at 2 either so we had to wait even more. The common areas are very nice but the room shows wear and tear. The bathroom has a horrible linoleum and mismatched tiles and the water pressure is horrible. The breakfast is excellent and the breakfast staff is so nice as is the evening cafe attendant from Russia. There's a pool and hot tub. The evening front desk guy is sick up and seems to want to sell you the most expensive tours and activities. It was good but the bathroom needs to be updated.

We stayed in Jetpark Rotorua for 3 nights . The room was comfortable. The food delicious. The staff were friendly and attentive. It quite near the city center, I site, department​al store ( across the road ), Red woods. Will stay in Jet Park, the next time I visit Rotorua also.

I have been to Rotorua many times, and this is the best hotel I have ever stay. Their room is newly refurbished, toilet is super clean, the room is very modern. Their service is well beyond expectation. The price is well cheaper than the others, I will definitely stay again. You have light up my trip. :D

Spent a night here after a last minute trip to Rotorua. It was clean & serviced all our requirements for our overnight stay. Brekky was inclusive also & was a pretty good continental breakfast selection.

We (2 adults and 2 kids) stayed in one of the exteriorrooms outside the main building. The room and the bathroom were very clean, and great blackout drapes. We liked that we could park right outside and come and go when we wanted without having to walk through main reception area. Free wifi was provided and free continental breakfast with great variety, and the choice of hot breakfasts to purchase were delicious! The male receptionist was especially accommodating when we wanted to extend our stay without having to move rooms, could not fault his service, he was great! Housekeeping was great as well, we would definitely stay here again as it was reasonably priced, would highly recommend it to others looking for good accommodation in Rotorua.

Stayed at the Jet Park Hotel for two nights in March 2017. The hotel is kept clean, offers a nice breakfast, and the staff were extremely friendly and helpful. There is also a supermarket directory across the street if you wanted to pick up some snacks/supplies. There area a couple of restaurants within walking distance of the hotel otherwise it's a short ride to the main part of Rotorua.

Always enjoy my stay here being a great location to the CBD of Rotorua. There are ample off-street car parks too. It’s adjacent to a Supermarket and Service Station as well. Staff at Reception are welcoming and friendly. Upon arrival in the room I was greeted to a personally addressed Card welcoming me back plus a nice small box of chocolates. Rooms are clean and tidy. Typical of Rotorua is the impact of corrosion on metal fittings in the bathroom – sulphur in the air for those who don’t know this region well (geothermal). Very comfy bed and able to open the window for fresh air though facing onto the main road a bit noisy until the traffic dies down later in the evening. Quieter rooms would be facing over the car park. Room is a good size, and comfortable. Probably the only observation is there is no bag stand to rest a suitcase on. Room has a personal safe inside the closet as well. Continental breakfast is served (self-help) from 6.30am offering a huge variety of breakfast treats – all for free. A cooked menu is available offering a short menu of items including a big breakfast – all at additional cost though very reasonable. The free breakfast includes Plunger coffee though I opted for the flat white (pay extra for it) which I couldn’t finish – was rather badly made, scolded milk, lacking in strength unfortunately. Restaurant staff are very friendly and accommodating. It’s a busy Hotel and well worth a stay.

We booked an apartment for the extra space. Well worth it. Nice out look and we prefer a separate bedroom which this had. Free parking and Countdown Supermarket is right across the street. VERY handy! We thought the complimentary breakfast was a really nice touch. Thanks to the lovely professional staff we had a fantastic 5 night stay - we will be back! Well done Jet Park !

helpful staff. recommend excellent places to eat especially "eat streat ". able to walk from hotel to town easily. room had all extras. continental breakfast awesome- wait staff to replenish and take away. variety of food terrific. car park convenient and easy to access

237 Fenton Street Rotorua

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Jet Park Hotel Rotorua places you within a 10-minute stroll of Rotorua Central Mall and Rotorua Arts Village. This 63-room, 4-star hotel has private in-room pools along with free breakfast and an outdoor pool. It's in central Rotorua and also a short walk from Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre.


Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Jet Park Hotel Rotorua's 63 rooms are recently renovated and provide private pools, refrigerators, and coffee makers. 42-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.

Property features

Guests staying at Jet Park Hotel Rotorua enjoy an outdoor pool, a spa tub, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a library.

Room options

Standard King with Continental Breakfast

King 1 | Sleeps 2

Superior Twin Room with Continental Breakfast

Queen 2 | Sleeps 4

Superior King with Continental Breakfast

King 1 | Sleeps 2

Family Suite with Continental Breakfast

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 306 reviews