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Jet Park Hotel Rotorua

4.0 out of 5.0

Recent guest reviews

Location is close to the town centre - within walking distance to a number of bars & restaurants, has free parking and comfortable rooms at a reasonable price. Continental breakfast included but worth paying for the cooked breakfast! Friendly staff who are more than willing to help plan your stay in Rotorua & what to visit.

Nice comfortable hotel, recently renovated so everything was pretty new. Location a bit far from town center but since it was just a 5-10 min walk not a real problem, as the attractions were not in town anyway. Breakfast was simple but of high quality, with some very fresh juices. Overall a very good stay.

A four day stop at Rotarua . Hotel was clean and comfortable with breakfast included ,cannot fault this hotel as the staff were very helpful and informative, located five minutes walk to town centre and Lake Rotarua, I would recommend this to anyone

The apartment was nice and quiet. We will definitely be back. Based on the reception staff helping us with anything everything. The breakfast included was scrumptious and the location is perfect. Close to town, eateries and supermarkets. The room service was on point. Hot and steamy at our door in what seemed like 0.07 seconds. Based on this hotel we booked the Auckland branch as well.

This hotelnis a very good and convenient hotel. It is well maintained, clean and tidy. Very nice place. Check in and check out is okay.breakfast is good. Room is good. Staff are friendly. Very near to Countdown.

I was expecting more from the brand of Jet Park, room is clean but unfortunate the spa bath is out of’s just a regular bath tub size and it took very long for water to drain on the tub, you can easily get 1/3 full water in the tub after your shower. Our room is at 1/F above the pool side sitting can hear guests laughing, talking loud at night and we were trying to get our baby to if you want a quiet night better request rooms not near the pool

We had a really great stay at this hotel. Our rooms were modern and spotlessly clean and the beds were the comfiest we found during our entire trip to New Zealand. We were welcomed warmly at check in and found the staff to be exceptional. We managed to spill a drink and break a glass in our room just after we arrived but it was no trouble for the staff to clean it up and make sure there were no pieces of glass left on the carpet. The hotel is very near the centre of Rotorua and just a few minutes' drive to the Whakarewarewa thermal village The complimentary breakfast was really good and there was plenty of choice and we also had dinner which was perfectly ok. We couldn't fault the place and would definitely stay there again and recommend it to others.

We planned a last minute trip to Rotorua... After stopping at numerous motels in Rotorua that were fully booked, we ended up here. The man managing the front desk was lovely and even offered to show us the room he had available for myself, my mum and my 2 kids. In the time it took us to pay for our room and grab or bags, we arrived back at our room and there was a cot ready to go with a few toys for my kids - which I thought was a nice touch! Breakfast was nice and simple, which we loved (and part of the room cost - so even better!) Every dealing with staff was pleasant. Very informative with particular places of interest and how to get there. Would definately stay here again!

This hotel is perfectly located in the city, but if you wish to stay in Rotorua, we dont recommend this place. This hotel is lacking in cleanliness and its staffs attention to detail is pretty poor. Upon check out, they convinced us that all was settled but after we left, they tried calling us to settle the Breakfast is limited and you have to pay for your eggs. The duty manager who checked us in, Dan, did not let us know that check out time is 10:00am. So when we had breakfast at 10am, we were rushed to checked out. Amy was great to give us some time to finish our breakfast and packing up. We are glad we only stay here for 1 night. Unpleasant experience. Should you wish to stay in Rotorua, better book some motels overlooking the hills.

Fantastic stay at jet park hotel. Perfect family friendly hotel with ideal location and walking distance to town. Staff are great and friendly Family room is spacious and provides a great space for both parents and children we would highly recommend this hotel.

237 Fenton Street Rotorua

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Fenton Street, Jet Park Hotel Rotorua is within a 10-minute stroll of sights such as Rotorua Central Mall and Rotorua Arts Village. This 63-room, 4-star hotel has private in-room pools along with free breakfast and an outdoor pool. It's in central Rotorua and also a short walk from Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre.


Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Jet Park Hotel Rotorua's 63 rooms are recently renovated and provide private pools, refrigerators, and coffee makers. 42-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.

Property features

Guests staying at Jet Park Hotel Rotorua enjoy an outdoor pool, a spa tub, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a library.

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 382 reviews