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Imperial Hotel Rotorua

4.0 star property
Hotel with free parking, steps from Whakarewarewa: The Living Maori Village

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Photo gallery for Imperial Hotel Rotorua

Outdoor pool
Point of interest
Staircase
Exterior
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
7 Tryon St, Rotorua, Bay of Plenty, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪2 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪8 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪8 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Executive Studio Suite

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Executive Studio Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Apartment

1 Bedroom Premier Apartment | Living area | 43-inch Smart TV with digital channels, streaming services

1 Bedroom Premier Apartment

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Studio Suite, Pool View

Superior Studio Suite, Pool View | Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Superior Studio Suite, Pool View

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Extra beds

Executive One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Interconnecting Studios

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Interconnecting Studios

  • 689 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Studio

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Executive Studio

  • Sleeps 2

View all photos for Superior Studio

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Superior Studio

  • Sleeps 2

View all photos for One Bedroom Apartment

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Apartment

  • Sleeps 3

View all photos for One Bedrom Executive Apartment

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

One Bedrom Executive Apartment

  • Sleeps 4

View all photos for Interconnecting Studio

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Interconnecting Studio

  • Sleeps 4

View all photos for Premier One Bedroom Spa Suits

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Premier One Bedroom Spa Suits

  • Sleeps 4

About the neighborhood

Rotorua

Located in Whakarewarewa, Imperial Hotel Rotorua is adjacent to Whakarewarewa: The Living Maori Village and within a 10-minute walk of other popular attractions like Redwoods Whakarewarewa Forest. This 39-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Whakarewarewa: The Living Maori Village - 2 min walk - 0.1 miles
  • Rotorua Golf Club - 3 min walk - 0.2 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute - 8 min walk - 0.5 miles
  • Whakarewarewa Thermal Reserve - 8 min walk - 0.5 miles
  • Redwoods Whakarewarewa Forest - 8 min walk - 0.5 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Pantry D'or - ‬19 min walk
  • ‪Rotorua Club Inc - ‬3 min drive
  • ‪Pataka Kai - ‬9 min walk

About this property

Imperial Hotel Rotorua

Hotel with free parking, steps from Whakarewarewa: The Living Maori Village
At Imperial Hotel Rotorua, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can assist with luggage storage, access to locker space, and securing valuables. Other amenities at this hot springs hotel include laundry facilities and a vending machine.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other amenities include kitchenettes, balconies or patios, and microwaves.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: NZD 20 per person

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 8:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 40.0 per day
  • Cribs/infant beds are available for NZD 10 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Crib (infant bed) fee: NZD 10 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

What is there to do near Imperial Hotel Rotorua?

This hotel is situated in Whakarewarewa, just steps from Whakarewarewa: The Living Maori Village and Rotorua Golf Club, and within a short walk of Redwoods Whakarewarewa Forest. You'll also find Polynesian Spa and Skyline Rotorua within a short drive.

Will I be able to park at Imperial Hotel Rotorua?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Imperial Hotel Rotorua have a casino at the property?

No, Imperial Hotel Rotorua doesn't have a casino.

Will I find an indoor pool at Imperial Hotel Rotorua?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Imperial Hotel Rotorua?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchenette, and streaming services.

Are there hot tubs at Imperial Hotel Rotorua?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Imperial Hotel Rotorua feature a restaurant that includes a breakfast menu?

Imperial Hotel Rotorua offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Imperial Hotel Rotorua allow pets to stay free of charge?

No, pets aren't allowed at Imperial Hotel Rotorua.

Are there connecting rooms at Imperial Hotel Rotorua?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Imperial Hotel Rotorua?

The closest major airport to Imperial Hotel Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.3 mi away (10 minutes by car).

Are there rooms with balconies at Imperial Hotel Rotorua?

Yes, every guestroom at Imperial Hotel Rotorua comes with a balcony with some featuring pool or city views.

Reviews

Imperial Hotel Rotorua Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 13 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 8 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Tepuia for dinber and show
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything except the lift wasn't working that i didn't like
Stayed 1 night in Jul 2025

10/10 Excellent

Ants

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated room, very spacious. Great beds and all utilities are brand new.
Stayed 2 nights in Jul 2025

6/10 Okay

Barb

Disliked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Satish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

6/10 Okay

Jacqueline

Traveled with partner
Disliked: Amenities
Not functioning TV, heated towel rail and fan in bathroom. Limited staff help, only one person in charge at reception.
Stayed 2 nights in May 2025

6/10 Okay

Lexey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Tv would not hook up to internet properly so couldnt watch tv. Phones coukd not hook up to free internet. We called them in three times to fix this but it didnt work. Gave in in the end
Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
lovely clean room, friendly helpful staff.
Stayed 1 night in May 2025

2/10 Terrible

Astrud

Stayed 1 night in May 2025

8/10 Good

Chetan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025