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Ambassador Thermal Motel

Property class: 3.5

Choose dates to view prices

Photo gallery for Ambassador Thermal Motel

A swimming pool with a metal handrail in the foreground.
A hotel room with a bed, a sofa, a chair, a small table, and a kitchenette.
A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.
A hotel with a beige facade, two lizard murals, and a sign listing amenities like a mineral pool and heated swimming pool.
A compact kitchen with a stainless steel sink, a built-in microwave, and a stove.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Rotorua i-SITE Visitor Centre
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪5 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

Basic Studio, 1 Double Bed

8.2 out of 10
Very good
(14 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom

A hotel room with a bed, a desk, a chair, and a view of the outside.

Standard Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(23 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Standard Apartment, 2 Bedrooms

  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds

Basic Studio, Multiple Beds

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Economy Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Apartment, 1 Bedroom

8.0 out of 10
Very good
(8 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Apartment, 2 Bedrooms

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and a mirror on the wall.

Economy Apartment, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Basic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

About the neighborhood

Rotorua

Located in Inner City, Ambassador Thermal Motel is adjacent to Government Gardens and within a 5-minute walk of Rotorua i-SITE Visitor Centre. This 19-room, 3.5-star hotel welcomes guests with 2 outdoor pools and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Eat Street - 3 min walk - 0.2 miles
  • Rotorua i-SITE Visitor Centre - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Rotorua Night Market - 6 min walk - 0.4 miles
  • Polynesian Spa - 6 min walk - 0.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Poco. - ‬7 min walk
  • ‪CBK Craft Bar & Kitchen - ‬5 min walk
  • ‪El Mexican Zapata - ‬6 min walk
  • ‪Brew | Craft Beer Pub - ‬5 min walk
  • ‪Picnic Cafe Rotorua - ‬5 min walk

About this property

Ambassador Thermal Motel

At Ambassador Thermal Motel, guests enjoy 2 outdoor pools, an indoor pool, and a children's pool. If you drive, put free parking to good use. Helpful staff can provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, free newspapers, and laundry facilities.
32-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are other standard amenities.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: NZD 100 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at Ambassador Thermal Motel?

Ambassador Thermal Motel offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Ambassador Thermal Motel?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Ambassador Thermal Motel on Nov 22, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Ambassador Thermal Motel?

This hotel is situated in Inner City, just steps from Sir Howard Morrison Performing Arts Centre and Government Gardens, and within a short walk of Polynesian Spa. You'll also find Eat Street and Tamaki Maori Village less than a mile away.

Is parking available on site at Ambassador Thermal Motel?

Yes, self parking is offered for free at the hotel.

Does Ambassador Thermal Motel include a casino on the premises?

No, Ambassador Thermal Motel doesn't have a casino.

Is there an indoor pool at Ambassador Thermal Motel?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

What amenities will couples enjoy at Ambassador Thermal Motel?

Couples staying at this hotel will value amenities like a kitchen, free WiFi in some guestrooms, as well as 2 outdoor pools.

Does Ambassador Thermal Motel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ambassador Thermal Motel have a restaurant with a breakfast menu?

No, Ambassador Thermal Motel doesn't have a restaurant that serves breakfast.

Does Ambassador Thermal Motel allow pets to stay for free?

No, pets aren't allowed at Ambassador Thermal Motel.

Does Ambassador Thermal Motel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Ambassador Thermal Motel?

The closest major airport to Ambassador Thermal Motel is Rotorua (ROT-Rotorua Regional), which is 5.7 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Ambassador Thermal Motel?

No, you won't find guestrooms with balconies at Ambassador Thermal Motel.

Ambassador Thermal Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 257 out of 671 reviews
Rating 8 - Good. 284 out of 671 reviews
Rating 6 - Okay. 89 out of 671 reviews
Rating 4 - Poor. 31 out of 671 reviews
Rating 2 - Terrible. 10 out of 671 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and excellent accommodation.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable lodging for my family and I.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff,clean room and nice place.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Our room was warm, clean, tidy & basic, it suited our needs for the 1 night. Location was good and only a 5 minute walk from eat street. We enjoyed the mineral thermal pool on site. Our room which was upstairs was a bit noisy
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
This motel is in a fantastic location, perfect to walk to the lake front & town for restaurants etc. The amenities & rooms are pretty tired & could use a spruce up for sure but we found the room to be clean & tidy. Rooms are very warm in winter, didn’t even need to use the heat pump.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was quite disappointing Nice and clean had all amenities that we expected but would be reluctant to book there again
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, kitchen convenient, room spacious, apart from a quite small shower. Brilliant location, nice pools.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and courteous room clean good kitchen amenities
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights!! Cozy room well equipped friendly staff and close to places! Only downside is poor ventilation in the room, without the AC all the smell and smoke from cooking stays in the room no air suction im the kitchen unless you open the sliding door which doesn’t give you much privacy if your room is facing the main road. However it is such a nice motel will definitely stay there again!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location Friendly staff Facilities tired but actually well equipped Was a pleasant stay
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stop. Great value and the staff were very friendly.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location is great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 pools, very close to lake and main street
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I had a comfortable bed and a great shower. There was cooking facilities available and a microwave. It is a bit tired but right in town and a good location on a quiet street. Also well priced and spacious room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older place but very nice for a family stay. Kids loved the heated pool even when it was drizzling.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mineral pools. Clean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location in Rotorua, bed very comfortable, excellent for a short stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen had absolutely amazing utensil.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

The accommodation was ok as we were out most of the time….. clean and comfortable bed but didn’t realise it was 3 star accommodation.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was simple and amazing
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location within walking distance from Eat Streat. Impressive facilities including a normal pool, spa, and thermal bath - this made our stay super relaxing.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large 66 square meters, warm, equipped well. It’s in front of Rotorua lake, close to the Government House. We dipped in the spa pool that was barely able to stay in as the temperature wasn’t hot enough. So does hot pool. Otherwise we enjoyed our stay. We will use this motel again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Location very good. Spacious but tired accommodation.
Stayed 2 nights in Mar 2026