Parco dei Principi Grand Hotel & SPA5.0 out of 5.0
Recent guest reviews
Just came back from our trip to Rome. This hotel was great. Unfortunely we did not have time to enjoy the spa. Room was always clean. The staff was kind but could smile a bit more. We enjoyed the breakfasts alot. The pool was without water.
This is a most beautiful hotel and we spent our last days of our trip here. Old world charm and wonderful staff...food and service. I hope to return to this place. It was to cool for the pool but we did lounge out there one of our days. We also enjoyed the Borghese Gardens across the street. Beautiful park and also the zoo is right there as well. The only thing wrong with it is location....It is far and away from St Peters and the other tourist areas....A great walk down into Rome.... I couldn’t even imagine how it would be to walk back. We will return one day. The staff was very warm and accommodating toward us.....wonderful breakfast that was included...Loved this beautiful place!
The hotel is beautiful, especially the Spa. But there is an issue with staff in general, especially the waiters. We had a conference launch dinner that was horrible, unprofessional staff, very low quality of food and bad service. Never expected such service from 5 star hotel. Also rooms did not have coffee/tea in the room, and no iron available. Had to buy one myself from Rome shops.
My husband and I just stayed at this hotel for 3 nights prior to a Mediterranean cruise. Upon arrival, we were swept off our feet to relaxation and comfort from a long 14 hour flight. We were greeted with respect from all staff who were eager to help! The first evening before bed, we decided to try out the indoor pools. AMAZING AMAZING. Have never in my life seen a indoor pool like that with other healing pools surrounding the main pool. They serve you warm ginger water and share with you what each pool does for your body. This is was made our first night perfect for jet lag. They also have a calming relaxing room at the spa with recliners. The room was wonderful and the bed was so comfortable I didn’t want to get up! We were upgraded and didn’t even know! So nice :) The only challenge we had was figuring out the outlets/plugs. Seems like there was only one area to charge devices. Oh and there is a beautiful zoo right next door walking distance and the park is great! We walked around the park and saw lots of people walking their dogs (I love dogs!) the spa has a work out gym that is large, however honestly, get outside and walk around the villa borghese Park/estate! Great for walking and running! We did have one mishap as we left our small backpack in a taxi that brought us back to the hotel, the staff called the cab companies for us, however have not been able to recover our backpack :( Thank you to the staff, bartenders, spa guy (Angelo), front desk, bell man with cape, laundry gal who ironed our clothes!!! , and everyone else there at the hotel! Special thanks to Cosimo who took extra care of us!
Stayed for a week for business conference plus a few days of relaxing. Room spacious. Small desk not convenient for spreading papers. Good wifi. Outdoor pool very pleasant. Water is not heated. So it was refreshing in October! Breakfast buffet very good. Staff at front desk and breakfast room friendly, helpful and spoke good English. Staff in the bar were slow and seemed not to care. Location great for Borghese Gardens and zoo but a bit of a walk to the Spanish Steps, Trevi Fountain and Piazza Navona. I think we had about 12,000 steps on our Fitbits!
I loved the staff and the beautiful facility. The breakfast in the morning was a delight. We had a room facing the park which was very large .. a family accommodation. The staff Gould not have been nicer. I would definitely stay here again.
The Parco Dei Principi Grand Hotel & Spa in Rome is a lovely hotel. The rooms were very comfortable and the buffet breakfast was very good. Our problem with this hotel was its location; for seniors it is not within walking distance to Romes main attractions.
Beautiful and luxurious five stars hotel with wonderful service. The staff is very helpful and the rooms are very clean, roomy and nice. The hotel contains beautiful roman art! The food is also very nice! Great restaurant and quick roomservice. There is also a big outside pool (in the summer season) and a amazing spa department, that you should try out! I have travelled to Rome many times, stayed at different hotels and this has been my favorite so far! The hotel is located in a quiet area and near the centrum of Rome. The hotel is also near the Borghese park, so if you would like to go for a walk you have the opportunity to do that!
my travel agent mistakenly booked me for one more night than I asked them, once I saw the reservation I contacted the travel agent and she revised the reservation and received new confirmation. but the hotel and the desk clerks still want to charge for the original reservation!!!!! even though they confirmed the revised reservation. that means an additional $320 for the night that I will not be here!!! they do not follow American and most international hotel reservation modification rules!!! I guess that how they do business in Italy or at this hotel by their current management. never again!!! be warned of their shady business practices at this highly overrated, overpriced, customer unfriendly place. it is ashamed
Our second time at this hotel. Picked again for a special Wedding Anniversary so it had to be good. From the S-Class limo pick up at the airport to the transfer back we experienced excellent special treatment. The location adjacent to Borghese Park was just perfect, take a walk around the park which has some stunning flora and fauna ( red squirrels and green parrots) as well as lots of quality food stalls and cafes for a nice rest and refuel. Take a rowing boat on the lake for a romantic half hour for a few Euros. The outdoor pool is fantastic and if it gets too hot then the Spa is very special. The staff here are all excellent and the way to run a business. We could all take some tips for providing great service as the training of the staff and their passion comes through. If you want a super hotel stay in a great location then this has it all.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 1345 reviews