We weren’t able to stay at this hotel. We had reserved 2 rooms, and upon arrival to the hotel at 9am there were no rooms available. I had reconfirmed our reservation on 2 different occasions, so the hotel automatically found rooms at a partner hotel. They paid for our cab ride 20 minutes away, and we had lovely rooms at the Hotel Trevi Group. I believe it was an upgrade, and Hotel Rinasmiento comped breakfast for our trouble. So I have no complaints, because they took care of us. There were two very upset groups of customers who arrived after us and were not provided rooms. I would not book at this hotel again, due to the lack of a guaranteed reservation, but I am grateful the hotel staff accommodated us in other facilities.
The staff was professional, courteous, and quite helpful. The lication was perfect.
We arrived at hotel to find that they did have ourr reservation despite our confirmation. They moved is to a hotel miles away that was a terrible property.. one that we was showing as $67 night. Yet they collected our FULL FEE of $189! Not okay at all. They tried to tell us that the free breakfast would make up the difference. Breakfast consisted of cold eggs and stale Danish that were not edible. No reply from orbitz either despite 2 emails.
The room looked nothing like the pictures on orbitz. The staff was very short when checking in and when we were checking out early the front desk person was sleeping in the room next door and didnt have our check out info in his binder ( which is very not efficient to begin with) so our van had to wait on the tiny street where the hotel is located, getting honked at because other cars couldnt pass. I usually give hotels the benefit of the doubt but the room looked nothing like the pictures. Do not be fooled, it is not a 4 star hotel, more like a 1.5 to 2 star. Definitely not worth the price.
This hotel was great, especially for the price. Rooms are small but cozy and comfortable. Great location close to major attractions, but on a quiet, cute street.
Great location. Decent stuff speaking decent English. Nicely decorated. The only down side is some rooms are very very small. Breakfast room is really small as well.
Great renovations with nice style. Really liked the decor. It was really nice having breakfast provided, but the staff's personality was severely lacking. They weren't rude, but always quite aloof and disinterested when interacting with them. The only exception was Ana, who pointed out maps and offered her assistance with any needs. She was the only one to do so. The hotel is just off a main street in a great location for 10 minute walks to a LOT of the main sites. It also is 5 minutes walk fro two Piazzas which are filled with restaurants.
Located in Rome City Centre, Hotel Rinascimento is within a 10-minute walk of popular sights such as Piazza Navona and Castel Sant'Angelo. Each of the 15 rooms at this 4-star hotel includes a minibar, a coffee maker, and a flat-screen TV.
Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with room service.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and first-run movies. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Minibars, coffee makers, and safes are also available.
A local mainstay since 1700, Hotel Rinascimento offers free WiFi in public areas, a computer station, and laundry facilities. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for EUR 60 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a porter/bellhop and a TV in a common area.
We weren’t able to stay at this hotel. We had reserved 2 rooms, and upon arrival to the hotel at 9am there were no rooms available. I had reconfirmed our reservation on 2 different occasions, so the hotel automatically found rooms at a partner hotel. They paid for our cab ride 20 minutes away, and we had lovely rooms at the Hotel Trevi Group. I believe it was an upgrade, and Hotel Rinasmiento comped breakfast for our trouble. So I have no complaints, because they took care of us. There were two very upset groups of customers who arrived after us and were not provided rooms. I would not book at this hotel again, due to the lack of a guaranteed reservation, but I am grateful the hotel staff accommodated us in other facilities.
The staff was professional, courteous, and quite helpful. The lication was perfect.
We arrived at hotel to find that they did have ourr reservation despite our confirmation. They moved is to a hotel miles away that was a terrible property.. one that we was showing as $67 night. Yet they collected our FULL FEE of $189! Not okay at all. They tried to tell us that the free breakfast would make up the difference. Breakfast consisted of cold eggs and stale Danish that were not edible. No reply from orbitz either despite 2 emails.
The room looked nothing like the pictures on orbitz. The staff was very short when checking in and when we were checking out early the front desk person was sleeping in the room next door and didnt have our check out info in his binder ( which is very not efficient to begin with) so our van had to wait on the tiny street where the hotel is located, getting honked at because other cars couldnt pass. I usually give hotels the benefit of the doubt but the room looked nothing like the pictures. Do not be fooled, it is not a 4 star hotel, more like a 1.5 to 2 star. Definitely not worth the price.
This hotel was great, especially for the price. Rooms are small but cozy and comfortable. Great location close to major attractions, but on a quiet, cute street.
Great location. Decent stuff speaking decent English. Nicely decorated. The only down side is some rooms are very very small. Breakfast room is really small as well.
Great renovations with nice style. Really liked the decor. It was really nice having breakfast provided, but the staff's personality was severely lacking. They weren't rude, but always quite aloof and disinterested when interacting with them. The only exception was Ana, who pointed out maps and offered her assistance with any needs. She was the only one to do so. The hotel is just off a main street in a great location for 10 minute walks to a LOT of the main sites. It also is 5 minutes walk fro two Piazzas which are filled with restaurants.
