Courtyard Rome Central Park4.0 out of 5.0
Recent guest reviews
We stayed at the Courtyard Marriott for 3 days. The rooms were fine however, they did not honor free breakfast for gold members. The food in the hotel was very average. There was a shuttle to the main places from the hotel but there was a charge for it. It is better to stay at a more central place in Rome if you want to enjoy this beautiful city.
My wife's bag was stolen from our rental car while we were loading up to leave the hotel. This happened in broad daylight on October 24, 2017 in front of the hotel. The hotel did not provide any personnel to help us load the car which might have prevented the theft. After the theft, the manager said that they are not permitted because of "privacy laws" to even have close circuit TV surveillance on the street in front the hotel to prevent theft, a claim that I personally doubt, but must be known by the thieves. Stay at this hotel at your own risk. We will not stay there again.
We needed a hotel for a quick overnight stay in Rome. I am Lifetime Platinum Elite. We were greeted by very friendly staff given an upgrade, and treated kindly which is the expectation I have of Marriott and with my brand loyalty. Shuttle service is 3 euro to the Vatican one way per person which is very reasonable. It was also very easy. They also arranged travel for us tot he airport the next morning. Our room was clean, rooms could use some upgrades and bed are very firm, but overall things met expectations. Thank you, for your kind staff, and upgrade.
The hotel is situated in a convenient part of the city; the entire hotel is a little "old fashion" (dated carpet on the corridor, curtains on the bath, old fashion bruin furniture); the room is average but convenient; breakfast is simple; the strong point of the property is the staff: efficient and friendly.
Stayed there with six friends for four days. We loved being away from the congestion of central Rome, yet close to everything. A bus took us to the Vatican for just a few euros, about 12 minutes. The front desk was fantastic, cannot say enough to praise them. They were so helpful with suggestions and friendly and fluent in English! Rooms were very nice and quiet. Breakfast was just what we wanted! Recommend this hotel highly!
Previously part of small chain, Movenpick, hotel was acquired in 2008 by Marriott. Hotel is located in iffy residential neighborhood, safe but worn down. Building itself needs major renovation. Hotel is located close to Olympic Stadium and gets a lot of traffic from Premier League professional soccer teams. Views from rooms on front side provide great views of dome of St. Peter's and other sites. View from back are less spectacular by a mile. In spite of building and neighborhood deficiencies, Antonio, general manager, and his capable staff work very hard to provide a very good customer experience. Front desk staff, in particular, are gracious and helpful. Great service attitude all around. Hotel does provide a very good and cheap (3€) hourly shuttle to Vatican City, from which you can walk to other sites. Pick-up also provided. Food and beverage service is OK but not outstanding. A big plus for service, minus for building and amenities.
Nice hotel with a great staff. Everyone was smiling and we were always acknowledged as we walked by. Bistro had a good wine list and they also had a wine bar. I was impressed with this hotel and would stay there again.
This is a nice hotel with the standard that a Marriott Courtyard is so known for. The rooms are nice and comfortable. The room that we stayed in had a feature with a smartphone that can be taken out in order to guide you around Rome. It also offers free phone calls to some countries. A ATM is placed in the lobby, very handy. Staff is very friendly and efficient. There was an issue with our room and the staff walked a mile to get us a new room with an even better standard. Breakfast is not included but can be had at at a resonable price. Breakfast is good and it is possible to enjoy your breakfast outside. There is some noice from ambulances since the hotel is situated between two hospitals. We had one very nice dinner in the lobby bar. One should keep in mind that the hotel is not centrally situated. But the hotel has a shuttle service that takes you to the Vatican several times a day. There i also the train station, Gemelli, near by that can take you down town for one Euro. When getting back be sure to check so that you don´t get on an express train since they will not stop at Gemelli.
We have been to this hotel twice now and have enjoyed our stay both times. The hotel itself is not overly fancy, but it is nice and well cared for. It is always clean and I can't say enough about the staff. They are all so lovely and helpful. The rooms are a good size, although the bathrooms are a bit of a tight squeeze. We had a room facing the city with a nice view of St. Peter's Basilica and sat on our balcony a few times with a glass of wine. The location is outside the main city center, but it is easy enough to get into town via the trains or a shuttle the hotel provides. As well, the neighbourhood is safe and there are some great little cafes and restaurants nearby as well as a grocery store. If we return to Rome, I would definitely stay here again.
Although the hotel is not in the city, a shuttle is provided to take you to the Vatican and back for 3euro per route. Hotel staff are extremely friendly especially Valentina Rossi ,who is the shift leader at the front desk. Very professional and polite,well spoken and ready to assist in what ever way possible. Hotel is worth it if u don't mind the distance to town but most important for us is the staff and their ability to make you feel comfortable.Thanks Valentina.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 793 reviews