Water pressure terrible in bathroom sink & shower!
We arrived early and they were able ro get us into a room right away.
Pool closes super early even on a Saturday evening so none of the softball girls who were staying there during a tournament got to use it. Very disappointed. Also a few disorderly guests were very disruptive and police had to be called as management did nothing. Would stay elsewhere.
Clean property. Friendly staff.
Dane at the front desk was great. Efficient and friendly.
Beautiful room but no heat in room was super cold. And building damage inside needs repaired. Friendly staff but limited to what they can provide for services.super dirty outside litter everywhere
The receptionist was very busy, but she managed to look up my plane reservation and print my boarding pass plus register my checked bag and help me pay for it. That was a big help the next day when we got to Chicago! She was a multi-talker, I complimented her on her cool!
The property is under renovation. I was given a room that had carpet that can only be described as disgusting!
THE PROPERTY WAS IN THE MIDST OF CONSTRUCTION WHICH EFFECTED THE BREAKFAST AREA.
Convenient off the ramp to I90/Expressway. Reasonably priced. breakfast was fine. Room was clean, hotel as a whole was in good condition as it is relatively new. Breakfast was included in the price and was nothing special. Adjusted for price this was a good option to stay while visiting Rockford. If I need to stay overnight again I'll definitely consider HI Express
Nice hotel, mattress could have been firmer. Would study here again.
We really appreciate a clean & comfortable hotel. The beds were great, the bathroom was very clean and the complementary breakfast had a good variety of options to choose from. We would stay here again.
Located within a mile (2 km) of Javon Bea Hospital - Riverside, Holiday Inn Express Hotel & Suites Rockford-Loves Park, an IHG Hotel is within 2 miles (3 km) of Rivets Stadium. This 119-room, 3-star hotel has free breakfast, an indoor pool, and free self parking.
Free buffet breakfast is included with your stay.
Guests can expect to find 40-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests staying at Holiday Inn Express Hotel & Suites Rockford-Loves Park, an IHG Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
Thank you for your review.
Thank you so much for your review
Water pressure terrible in bathroom sink & shower!
Thank you for your review. I will make sure my maintenance staff looks into the bathroom issue. We hope to see you again soon.
We arrived early and they were able ro get us into a room right away.
Hello Laura!I am happy to hear your stay went so well and the front desk was able to assist with that early check-in. We hope to see you again!
Pool closes super early even on a Saturday evening so none of the softball girls who were staying there during a tournament got to use it. Very disappointed. Also a few disorderly guests were very disruptive and police had to be called as management did nothing. Would stay elsewhere.
Hello Mary!I'm sorry to hear that your stay wasn't up to standard. Unfortunately, our pool times are set by our owners and we must make sure everyone is out by that time to ensure the pool can do it's self cleaning process correctly. I was unaware of any disorderly guests and I do apologize that it was not taken care of quickly. I will speak with the front desk and make sure they are trained in order to act quickly and proficiently.
Clean property. Friendly staff.
Dear Raymond,Thank you for taking the time to tell us about your experience at Holiday Inn Express ROCKFORD-LOVES PARK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Front Desk
Dane at the front desk was great. Efficient and friendly.
Thank you for your review