Holiday Inn Express Hotel & Suites ROCK SPRINGS GREEN RIVER2.5 out of 5.0
Recent guest reviews
Stayed here on way west. Place is clean, comfortable and quiet. Easy check in with pleasant staff. Did not use the pool but inquired of some kids who did and they thought it was great. Breakfast equally good. Will stay again when in area.
The room was nice and well kept. The bed was very comfortable and I slept well. There was a mini refrigerator and a counter area, which I appreciated very much, since I was staying all week. I used the hot tub one evening; it was very nice but I found that, for me, there was too much chlorine and I couldn't handle the smell. I didn't say anything to the front desk about it; I figured it was my problem. At least it was being kept real clean. The breakfast area was nice and well stocked.
We stayed here and had a one night reservation. When we decided to stay an additional night, they were able to accommodate our request for the same room. We had 5 people in our party and the room was spacious for us to fit. There was a pull out bed which was less than ideal but it is a pull out bed :). The breakfast had a good selection and we also had a coffee maker in our room. Along with a microwave, mini fridge and a hair dryer. The staff was so nice and friendly. My cousin also stayed here, had an issue and the hotel resolved it right away. That's great customer service. Thanks Holiday Inn!
We stopped at the Hampton 1st and they were booked so we came here. Nice and clean but terrible worn out beds. My husband and I kept rolling toward each other. We love each other but we need our space to sleep. Lol! Breakfast was ok, cold biscuits, good gravy, not so good omelets, but the cinnamon rolls were good. We won't be back and we will not recommend friends/family.
This was our first stay at a Holiday Express Inn and Suites. We generally prefer Hilton properties. I was very pleased with the room, the bed was comfortable, the room was spacious, the bathroom particularly so. We enjoyed the breakfast and found the coffee to be very good. We will stay in a Holiday Inn express in the future. Well done!
This HIX location only has three floors; they need a bigger building because while I was checking in, three other guests were turned away because there was no vacancy. They did not honor my request for a room on the top floor. The parking lot is too small and too congested. The plastic bag for the ice bucket was too small. The WiFi was too slow.
I have to agree with the comments by others that it was a little noisy. I also had a good deal of trouble trying to make a reservation with the person at the hotel, who continually spelled my name incorrectly when trying to look up my account. Otherwise, though, there was little to complain about. The room was nice, it was clean, and the breakfast was good.
I stayed here for one night. The room was clean and pleasant, but I'm afraid the building is poorly constructed. I needed to get to sleep early for a very early morning start the next day, but the walls of the rooms are paper-thin. I could hear every word my neighbors said, even when they weren't speaking loudly. Also, room doors are very heavy and automatically slam shut. As I lay in bed, trying without success to get to sleep, I thought I could hear every room door in the building. There must be about 90 rooms in the building, and every minute or so, one would slam shut, reverberating through the building. As a result, I didn't get to sleep until after midnight and did not get enough sleep.
We stayed here on our way from CA to MA. We had seen some past reviews and were a little concerned, but we were very pleased. After driving for 14 hours, we arrived to friendly staff and a clean room. We had our fur baby, so we were put on the first floor, which was perfect! Thank you for a few hours of rest before our next long day. ALL of your hotels should offer dog stays.
The rooms are very nicely decorated and clean. There is free parking and a great breakfast in the morning. The choices are good....from fresh fruit and oatmeal to donuts and sausage gravy and eggs. This is a great place to lay over.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 165 reviews