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Recent guest reviews

I would highly recommend this hotel if you’re staying in the Rock Springs area. The staff was very friendly and the property was clean and comfortable.

Check in Area has that old smell , room had hair on the sink but seemed clean , maintenance guy was weird always going back in a closet

no elevator, room on 3rd floor or basement. Their handicap accessible room was down and up 1/2 a flight of stairs twice, going in and out

We were very happy with this Best Western and had an absolute well needed sleep before our next leg of the trip. Comfortable beds, great staff checking us in...and topped with a great breakfast before we headed out.

I want to start the review off positive, the rooms were clean, spacious and quite. The decor is very lodge like and fits its name. I have and still face the issue of being charged twice for my stay, I pre paid through orbitz and then was asked for me credit card for a security deposit. Three days later my credit card company states that Best Western turn the deposit into a charge. When I call the property everyone seemed to be confused or “I am new here” the manger Nick never got back to me about this. So as I would never stay at this property again just be careful with your charges.

We stay here every time we go thru Rock Springs. Always a great experience.

Great place to stay, Western theme was enjoyable. Staff was excellent!

Only stayed here for one night but the staff was pleasant, the hotel had a nice western theme that was cute. The room was clean and beds were comfortable. Highly recommend to anyone passing through Rock Springs.

I’ve stayed in this hotel many times on business. It’s a little aged but clean. Tuesday and Thursday night they have free drinks (domestic beer and lower shelf liquor) in the saloon, and breakfast is good.

The included breakfast and wait staff were great. Overall the food at the hotel was very good. The rooms were nice, and the staff did a good job straightening up every day. Our room said no smoking but smelled a bit of old smoke, but my parents room next door was fine. The maintenance guy came and sprayed some stuff to mask the smell, but there really wasn't much he could do. The beds were comfortable; if you don't like thick pillows I suggest that you bring your own. Overall a pleasant stay.

I came to Rock Springs WY to arrange a Military Funeral for my brother, a very sad time for me, everyone I had contact with were so accommodating, I needed a couple of 5 gallon buckets to clear the toilet in my brothers home, the maintenance foreman went out of his way to go the kitchen to get the buckets, this was a kind act, he asked if he could help me in any way even if he is off work, this is the way they take care of their customers, with great pride. my brother had a Coronary and was not found for a month, so imagine what I was going thru. Your staff made it a little easier for m to process my feelings, I didn't feel like I was just another guest. I'm very proud of all the staff in Rock Springs, WY.

Clean rooms, friendly staff. Restaurant had good food. Very comfortable.

Clean, quiet, convenient. Free drinks tues and thurs in the bar. Free chips, veggies, fried rolls during happy hour. The free breakfast is in the dining room with waitress service. Good, but takes longer than a breakfast buffet. Clean room quiet for a truck-stop part of town. Walking distance from the Renegade Cafe great Chinese food.

Only stayed one night, but wish we would have been able to stay longer. Room was nice and clean. Had to fly out early so we didn't get to use the amenities but looked very nice. Had a cook to order breakfast as well but again was not able to use but we received a bag breakfast to go. Had a free shuttle to the airport which was our determining factor on staying, but wound up being a good choice all around. Would definitely recommend or stay again.

Room was clean and simple, very adequate for an overnight stay. The staff was extremely helpful and friendly.

Elk St Rock Springs WY

Hotel highlights

  • Free WiFi in rooms (speed: 25+ Mbps) and in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a mile (2 km) of Aspen Mountain Medical Center, Best Western Outlaw Inn is within 2 miles (3 km) of Rock Springs City Civic Center. This 100-room hotel welcomes guests with a restaurant and conveniences like an indoor pool and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Start each morning with continental breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

All of Best Western Outlaw Inn's 100 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free weekday newspapers. Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks. Housekeeping is available on request.


Property features

Guests staying at Best Western Outlaw Inn enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, a meeting room, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Small Room)

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Refrigerator

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Refrigerator

1 Queen Bed | Sleeps 3

Guest reviews for Best Western Outlaw Inn

Everyone (11) Business (5) Couples (5) Family (9) Other (1)
5
Family

I would highly recommend this hotel if you’re staying in the Rock Springs area. The staff was very friendly and the property was clean and comfortable.

By on Jan 20, 2022

Review comment responded on Jan 21, 2022

Thank you for taking a moment to rate and give a brief review of your recent stay with us at The Historic Outlaw Inn. Our team is glad you enjoyed your stay and appreciates the score you gave. Have safe travels

4
Everyone

By on Jul 19, 2021

3
Family with small children Family

Check in Area has that old smell , room had hair on the sink but seemed clean , maintenance guy was weird always going back in a closet

By , from Rock springs on Aug 10, 2020

1
Partner Couples

no elevator, room on 3rd floor or basement. Their handicap accessible room was down and up 1/2 a flight of stairs twice, going in and out

By , from Tulsa on Aug 4, 2020

Review comment responded on Feb 2, 2021

Dear Susan Leingang, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 307 362 6623.

3
Everyone

By on Jul 15, 2020

4
Everyone

By on Jan 10, 2020

4
Everyone

By on Nov 18, 2019

Review comment responded on Dec 3, 2019

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4
Everyone

By on Sep 12, 2019

5
Family

We were very happy with this Best Western and had an absolute well needed sleep before our next leg of the trip. Comfortable beds, great staff checking us in...and topped with a great breakfast before we headed out.

By on Jul 25, 2019

Review comment responded on Feb 2, 2021

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 307 362 6623. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2
Family Family

I want to start the review off positive, the rooms were clean, spacious and quite. The decor is very lodge like and fits its name. I have and still face the issue of being charged twice for my stay, I pre paid through orbitz and then was asked for me credit card for a security deposit. Three days later my credit card company states that Best Western turn the deposit into a charge. When I call the property everyone seemed to be confused or “I am new here” the manger Nick never got back to me about this. So as I would never stay at this property again just be careful with your charges.

By on May 25, 2019

Review comment responded on Feb 2, 2021

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 307 362 6623.

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