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I liked the ease of check in, and the place was clean! I didn’t like that is was noisy! The mattresses were not very comfortable!
The mattresses are awful and in need of replacing immediately. Bed covers drapes and furniture also need replacing, just a run down property.
Service was bad. Asked for help with toilet and was handed a punger! Inspite of booking ahead of time, I was given a handicap room and told there were no rooms available. Dirty, thin walls, bad service...will not use again.
Sandep was professional and very pleasant . An excellent representative of the hotel. The check in was smooth. He brought extra pillows within minutes of our request. The bed was comfortable and the room was clean. Maritza was very helpful in the morning. She helped clients with a smile. We appreciated their friendliness. The only minor issue was we got a smokers room and we don’t smoke. We are glad they have a no pet policy due to allergies. Thanks and enjoy
Was clean and convenient to highway. Felt safe. Staff was pleasant and efficient.
Hotel was clean, quiet, fairly comfortable and the staff I interacted with were very pleasant. The free breakfast was good. Eggs, bacon, cereal, make your own waffles, bagels, fruit. The topper is that they have Nutella on the bar. It goes great on a waffle.
got in late. Hotel staff was fast and efficient - THANKS! Room needs an update. Old carpet. Peeling walls in bathroom. Bed was decent.
Filthy service area, weak coffee, food not replenished
The best thing about the stay was the great water pressure in the shower...needed after a long day on the road. The worst thing was signage and lighting at 10 o'clock at night in a congested area. The turn in poorly lit. Was the only hotel in the complex that didn't draw your attention to it.
Once I got to the lobby I was pleasantly surprised because everything was clean and the staff were friendly. Quiet area. The room was big and of course clean as well. I had a great time!
My stay was great. I was traveling on business so all I needed was a nice room and no problems. The clerk could not have been friendlier, nicer to deal with and the room was perfect.
Best Western Carowinds is located within a mile (2 km) of Carowinds Theme Park and NarroWay Theater. This 52-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served each morning from 6:30 AM to 9:30 AM.
The 52 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with cable TV. Other amenities include free local calls, hair dryers, and safes.
Best Western Carowinds features a fitness center, free WiFi in public areas, and a business center. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, express check-out, and laundry facilities.