Tru By Hilton Fort Mill, SC

2.5 star property
Family-friendly hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Tru By Hilton Fort Mill, SC

Exterior
Lobby
Reception
Front of property
Room, 2 Queen Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
120 CRISANTO AVE, Fort Mill, SC, 29715
  • Knights Stadium
    ‪1 min drive‬
  • Anne Springs Close Greenway
    ‪3 min drive‬
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

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Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Fort Mill

Located within a mile (2 km) of Knights Stadium, Tru By Hilton Fort Mill, SC is within 3 miles (5 km) of Anne Springs Close Greenway. This 97-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Knights Stadium - 1 min drive - 1.1 miles
  • Anne Springs Close Greenway - 3 min drive - 2.3 miles
  • NarroWay Theater - 4 min drive - 2.9 miles
  • Carowinds Theme Park - 6 min drive - 4.6 miles
  • Tega Cay Golf Club - 10 min drive - 5.8 miles

Getting around

  • Sharon Rd West Station - 10 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 20 min drive

Restaurants

  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min drive
  • ‪John's Place - ‬16 min walk
  • ‪Wendy's - ‬4 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Slim Chickens - ‬2 min drive

About this property

Tru By Hilton Fort Mill, SC

Family-friendly hotel with free breakfast and a 24-hour fitness center
Guests of Tru By Hilton Fort Mill, SC enjoy a 24-hour gym, free WiFi in public areas, and coffee in a common area. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this family-friendly hotel include a microwave in a common area, an arcade/game room, and a convenience store.
Guests can expect to find free WiFi and LCD TVs with cable channels. Free local calls, hair dryers, and ironing boards are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 2:00 PM and 4:00 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Fort Mill
Tru By Hilton Fort Mill, SC Hotel
Tru By Hilton Fort Mill, SC FORT MILL
Tru By Hilton Fort Mill, SC Hotel FORT MILL

Frequently asked questions

Is a free cancellation option available at Tru By Hilton Fort Mill, SC?

Tru By Hilton Fort Mill, SC offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Tru By Hilton Fort Mill, SC?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Tru By Hilton Fort Mill, SC on Jul 6, 2025 start from $90.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Tru By Hilton Fort Mill, SC?

This hotel is located in Fort Mill, close to Carowinds Theme Park, CSA OrthoCarolina Sportsplex, and Lake Wylie. You'll also find Knights Stadium and Anne Springs Close Greenway within a short drive.

Is there parking available at Tru By Hilton Fort Mill, SC?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru By Hilton Fort Mill, SC include a casino?

No, Tru By Hilton Fort Mill, SC doesn't have a casino.

Will I find an indoor pool at Tru By Hilton Fort Mill, SC?

No, there is no indoor pool at this hotel.

Is Tru By Hilton Fort Mill, SC a good place to stay for couples?

Couples will appreciate amenities like a 24-hour fitness facility, free breakfast, and a 24-hour front desk at this hotel.

Does Tru By Hilton Fort Mill, SC have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru By Hilton Fort Mill, SC have a restaurant that serves breakfast?

Yes, Tru By Hilton Fort Mill, SC serves free on-the-go breakfast each morning from its snack bar.

Will Tru By Hilton Fort Mill, SC allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru By Hilton Fort Mill, SC for a fee of USD 50 per accommodation, per stay.

Does Tru By Hilton Fort Mill, SC have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Tru By Hilton Fort Mill, SC?

The closest major airport to Tru By Hilton Fort Mill, SC is Charlotte-Douglas Intl. Airport (CLT), which is 17.5 mi away (20 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 29.7 mi away (36-minute drive).

Are there rooms with balconies that I can book at Tru By Hilton Fort Mill, SC?

No, there aren't any guestrooms with balconies at Tru By Hilton Fort Mill, SC.

Tru By Hilton Fort Mill, SC Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 467 reviews
Rating 8 - Good. 79 out of 467 reviews
Rating 6 - Okay. 43 out of 467 reviews
Rating 4 - Poor. 23 out of 467 reviews
Rating 2 - Terrible. 17 out of 467 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Denise

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is the second time that I have to deal with a girl named Jay at the front desk. Her attitude is very hostile. To keep it simple she is not in the right place. As an hotel concierge you should be hospitable, welcoming and it is all about customer service. I give her a zero. Because of her, although I like the hotel, I will not stay at that location ever again. Someone needs to talk to her and explain her job to her once again.
Stayed 1 night in Mar 2025

2/10 Terrible

Yosdani

Stayed 1 night in Dec 2024

8/10 Good

sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here alot, this time apparently a herd of elephants had room above me
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

Excellent vibe there. It’s my second time and I love it. Everyone is amazing there!!
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Filled with love and hospitality!!

Excellent new Hotel. Excellent room and everything was amazing. Hospitality from the workers 100%. Thank you so much for this experience!
Stayed 2 nights in Feb 2025

10/10 Excellent

Antonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the amenities
Stayed 1 night in Feb 2025

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Linda

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Arrived at 3:15, Difficulty at check in. Assigned and entered occupied room. Was told another would be cleaned and be available in about 30 minutes which I considered reasonable. After checking with staff several times, we got in our room at 4:45. Bill as incorrect at check out. Chatted on line for hrs before verbally talking with someone who corrected the issue promptly, which I appreciated. Otherwise, it was a pleasant stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thin walls, noisy guests

The hotel was well located. Breakfast was quite good. The employees were nice. But it was very loud. I haven’t been in a hotel with such loud and rude guests in a very long time. I stayed three nights and every night people were noisy. The walls seemed very thin. The people in the room next to me seemed to come in late each night and stayed up talking loudly until 4 AM every night until they turned on their TV to music to sleep to, I assume, which was noisy and could be heard through the walls. I used white noise to try to drown it out but it was still loud. Others on the floor slammed doors and were making all sorts of other noise. As I said, I haven’t heard so much noise in a hotel in a long time. Sad to say I wouldn’t stay here again. It was clean and well located but I barely slept over three nights.
Stayed 3 nights in Jan 2025

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
TV didn’t work. The staff couldn’t have cared less.
Stayed 1 night in Jan 2025

8/10 Good

Channie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to stay at.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scotty

Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff us amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Zarina Elizabeth

Stayed 3 nights in Nov 2024

10/10 Excellent

Betsaida Lynn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was small but had the right equipment, the games in the lobby kept my kids busy, but an older crowd does tend to stay here. Just be aware you will get phone calls/noise complaints about your children running in the room around 8/9pm - that was not pleasant as it was a vacation for my kids where I expected they would have more freedom to be kids and play. But on the bright side the kids loved the breakfast options and the 24/7 coffee was a hit for me!
Stayed 3 nights in Dec 2024

4/10 Poor

J

No hot water

The room was pretty basic lacked wardrobes and security safe. The main problem was the hot water. It had mind of its own, worked at time other times it was stone cold!! We complained to reception, and they said it there was problem with the boiler and could not help. The manager could not be located and made note to refund proportion of the cost. Still waiting.
Stayed 3 nights in Oct 2024

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

6/10 Okay

Courtney

Traveled with partner
No hot water had to take cold shower.
Stayed 1 night in Oct 2024

4/10 Poor

DANIEL, Port St lucie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person in the room next door had their TV blaring the entire evening and all night long.
Stayed 1 night in Oct 2024

10/10 Excellent

Latesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and modern
Stayed 1 night in Sep 2024

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and spacious. My wife and I are in our seventies. We were actually shocked to find only one chair in the room, a desk chair at a small desk. The room could easily handle a couple of regular chairs of a couch and yet one of us only had a bed as an option. This is outrageous! Additionally, for the first time in my travels, I was unable to connect to the internet. After multiple attempts, and with no seats, I simply spent my last evening ever in thie Tru by Hilton which is untrue to travelers.
Stayed 1 night in Oct 2024