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Best Western North Roanoke

2.5 star property
Mountain hotel with free parking, in the vicinity of Hollins University

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Photo gallery for Best Western North Roanoke

Seasonal outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2545 Lee Highway, Troutville, VA, 24175
  • Place, The Flying Mouse Brewery
    ‪2 min drive‬
  • Place, Hollins University
    ‪3 min drive‬
  • Place, Carvins Cove
    ‪5 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

8.6 out of 10
Excellent
(38 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 480 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, First Floor, Microwave and Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Second Floor, Coffee Maker, Microwave and Refrigerator

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Sofabed, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 6

About the neighborhood

Troutville

Best Western North Roanoke places you within a 15-minute drive of popular attractions such as Hollins University and Valley View Mall. This hotel has 73 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • The Flying Mouse Brewery - 2 min drive - 1.9 miles
  • Hollins University - 3 min drive - 3.6 miles
  • Troutville Park - 4 min drive - 3.2 miles
  • Carvins Cove - 5 min drive - 4.0 miles
  • Eleanor D. Wilson Museum - 6 min drive - 4.7 miles

Getting around

  • Roanoke Station - 15 min drive
  • Roanoke Regional Airport (ROA) - 15 min drive

Restaurants

  • ‪Lentini's - ‬2 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬6 min drive
  • ‪Cracker Barrel - ‬13 min walk
  • ‪McDonald's - ‬6 min drive

About this property

Best Western North Roanoke

Mountain hotel with free parking, in the vicinity of Hollins University
Best Western North Roanoke features a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, a computer station, and express check-out.
47-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 01 to October 01.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel Troutville
Best Roanoke Troutville
Comfort Inn Troutville Hotel
Best Western North Roanoke Hotel
Best Western North Roanoke Troutville
Best Western North Roanoke Hotel Troutville

Frequently asked questions

What can I see close to Best Western North Roanoke?

This hotel is located in Troutville, close to Carvins Cove, Botetourt Sports Complex, and Bonsack Park. You'll also find Jefferson National Forest and The Flying Mouse Brewery within a short drive.

Is parking available on site at Best Western North Roanoke?

Yes, self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Best Western North Roanoke include a casino at the property?

No, Best Western North Roanoke doesn't have a casino.

Will I find an indoor pool at Best Western North Roanoke?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 01 until October 01.

What will couples enjoy most about a stay at Best Western North Roanoke?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and free breakfast plus some guestrooms include free Internet access.

Are there hot tubs at Best Western North Roanoke?

No, this hotel doesn't have a spa tub.

Does Best Western North Roanoke have a restaurant that serves breakfast?

Best Western North Roanoke offers free continental breakfast each morning though there is no restaurant.

Will Best Western North Roanoke allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western North Roanoke for a fee of USD 40.00 per pet, per stay.

Are there connecting rooms at Best Western North Roanoke?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western North Roanoke?

The closest major airport to Best Western North Roanoke is Roanoke Regional Airport (ROA), which is 7.3 mi away (15 minutes by car).

Can I book a room with a balcony at Best Western North Roanoke?

No, there aren't any guestrooms with balconies at Best Western North Roanoke.

Best Western North Roanoke Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 357 out of 665 reviews
Rating 8 - Good. 208 out of 665 reviews
Rating 6 - Okay. 51 out of 665 reviews
Rating 4 - Poor. 22 out of 665 reviews
Rating 2 - Terrible. 27 out of 665 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great road trip stop with pets
Stayed 1 night in Oct 2025

10/10 Excellent

Charles, houston

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and property were clean and updated. Staff friendly. Breakfast good variety and nice seating area. Definitely recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities
Great breakfast, friendly service, clean rooms, quiet atmosphere, reasonable prices. Would absolutely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Amenities
Everything was wonderful .
Stayed 3 nights in Oct 2025

6/10 Okay

Ashley

Liked: Staff & service, room comfort
Disliked: Cleanliness
We arrived at the hotel after midnight and the person at the front desk was uncertain which rooms would be clean for us. He said the previous person had it marked down incorrectly and said there may be a person in our room. Now...it's around 1am and we are being sent to a room where there might be a person in it! We get to the room and it was clearly a used room. Bedding askew, dirty towels throughout the room. We went back to the desk and let him know the room was dirty. After another period of time (he was searching for another available room), he said he found a room and went to check it. After about 5 minutes, he came back and said the room was clean. He had also mentioned that the cleaners hadn't cleaned approximately 10 rooms from the day before. To me, this is wild. We spent almost $200 on a room that we were in for less than 12 hours and sounded like wasn't properly cleaned. The room we finally ended up in had stains and smears in the bathroom and wasn't that clean. (and to note, the person at the front desk was super helpful, we just didn't find this to be a great experience
Stayed 1 night in Oct 2025

2/10 Terrible

Laurie

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean but a little older. The layout was a little odd with elevators in the middle of hotel. The beds were comfortable and breakfast was adequate. There are multiple places to eat nearby and it is about 20 miles from downtown area. This hotel is a good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Maria

Disliked: Staff & service
Everything was good just the don’t have I bottle of water, other places normally they have small bottles of water
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I understand that there is a section of the hotel that allows pets. We stayed in that section because they were completely full. We were lucky to get the last room. The hotel was fine but the section we were in smelled like wet dog and the deodorizer was so strong it burned your eyes. Breakfast was good and the staff was efficient. Not a bad hotel, just not a good room for someone with allergies.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Really amazing customer service. Clean rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used the hotel during road trip and loved it, clean, good value and super nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Staff & service
Entering our room it smelled like feet. The carpets needvto be changed and/or removed & replaced with vinyl flooring
Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Traveled with pets, Traveled with family
Clean room, pet friendly and the staff was polite and accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Julia, Reno

Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 1 night in Sep 2025

8/10 Good

Xochilt

Stayed 2 nights in Aug 2025

4/10 Poor

Ray

Disliked: Cleanliness, amenities, property conditions & facilities
Toilet clogged twice, room had a strong odor.
Stayed 1 night in Aug 2025

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly Quiet

Clean, comfortable, extremely quiet! Perfect for an overnight stay during our trip.
Stayed 1 night in Aug 2025

8/10 Good

Roy

Traveled with family
Liked: Cleanliness
Room was fine. Would stay here again
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Brent

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good place to stay when visiting Natural Bridge

The people and the service were wonderful, super friendly, very helpful, and welcoming. The room was good. The beds were very comfortable and the A/C worked well. There a was a on odor from the previous guest. There were also a few knicks on the wall which were known about and maintenance hadn't been able to repair before our stay. The continental breakfast was excellent and our children really liked it! The hotel is about a 20 minute drive from Natural Bridge State Park which was perfect.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2025

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