The hotel building is older and in need of upgrades.
The staff are very friendly and professional but the room is not very clean. The bathtub drains much slowly.
Very clean. Comfortable bed and quiet. I would happily stay at this hotel again.
Staff was outstanding and room was clean and comfortable
The last couple of times we have booked through Orbitz I have felt we have not gotten the best room. For this hotel when we checked in we were behind another couple. The clerk was discussing how they had given them a room with a view . It may be that rooms with a view were a different price but I don't think so. The hotel was nowhere near capacity. Our room looked out onto a blank wall and a rooftop.
Orbitz did a good job of locating this hotel for us
It was a great hotel, full of amenities and very clean. Staff was excellent. The only issue was that there was a homeless woman using the restroom near the check in area. I thought you needed a key for entry on side doors - or maybe she just came in the front door. She was ok, just very odd to see her there.
Good hotel and restaurant Staff was very pleasant.
The hotel was under construction so navigation was a pain and the store was not open.
Our stay was very nice. Polite hotel staff and nice amenities.
I felt that the front desk and restaurant staff helped to make this a very good place to stay. When in the Redding area, I would choose this property again
We had a wonderful time there. The staff was outstanding, especially housekeeping and one of the waitresses at their resturant. Housekeeping delivered a stuffed animal with a letter to our 5 yr old son, after finding out that he got hurt on one of our outings there. We would def stay again!
I needed complimentary shuttle from a hotel to Redding Airport, and Hilton Garden Inn Redding had this service. My request of the shuttle was too early morning (3.30AM pick up), but the arrangement by a front desk woman was perfect. (Actually, the cost charged by taxi company was $18, which was paid by the hotel.) The room was so clean, big and comfortable.
Just traveling through on the way to Seattle and were dead tried. We were pleasantly surprised with the comfort of the beds. They had dial control for firmness. We slept like babies and were on the road refreshed. I would definitely stay there again and would recommend to others.
The hotel was in the best location. It was close enough to downtown Redding, but it sat perfectly on the SAC River. It is in such a perfect location. We were greeted by friendly and helpful staff. i nothing but good things to say about this hotel.
Located in South Bechelli within a 5-minute drive of Redding Ocupational Medical Center, Hilton Garden Inn Redding is within a 10-minute drive of Bethel Church. This 3-star hotel has 93 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
Hilton Garden Inn Redding's 93 recently renovated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, safes, and ironing boards are also available.
Guests of Hilton Garden Inn Redding have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free casino shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
The hotel building is older and in need of upgrades.
I am very sorry to see we did not meet your expectations during you stay with us. I will address feedback with our team and strive to do better in the future. Thank you and have a great day!
The staff are very friendly and professional but the room is not very clean. The bathtub drains much slowly.
Thank you for your review!! Have an amazing day.
Very clean. Comfortable bed and quiet. I would happily stay at this hotel again.
Thank you for your review!! Have an amazing day.
Staff was outstanding and room was clean and comfortable
The last couple of times we have booked through Orbitz I have felt we have not gotten the best room. For this hotel when we checked in we were behind another couple. The clerk was discussing how they had given them a room with a view . It may be that rooms with a view were a different price but I don't think so. The hotel was nowhere near capacity. Our room looked out onto a blank wall and a rooftop.
Unfortunately we are unable to make changes to rooms booked through our gracious 3rd party vendors. We must keep our guests in the rooms type booked for them via these sights. Sometimes there is a miscommunication and our guests are booked into our King ADA rooms by mistake. We always encourage booking through the hotel directly to prevent these mishaps.
Thank you for your feedback. We are in process of plans for improvements. We hope to see you again soon.