Room was in good condition, front desk staff were fine. Being that we were in Room 103, we found the floor and even the carpet area quite cold. Kitchen staff was a lovely lady, very kind, and greeted us at breakfast.
Upon leaving we did not get much of a greeting from the front desk lady. When I exited the door at the front, their was a man cleaning the snow with a snow blower, he was very rude, he did not stop for me and let me pass. Snow was blowing in my face. He seemed to be in a hurry. (This person is oriental) Also did not stop for me when I approached the front door with my truck to load it with our bags. Very poor service, the day we left. Hope you will talk to these people, as they did not seem to care about the guests in the hotel. Apparently we are the people who pay them??? but they only cared about getting the job done, with little effort to make us feel welcome. Thank you
Rita Gauthier