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Hot Springs Medical and Spa Hotel

Property class: 4

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Photo gallery for Hot Springs Medical and Spa Hotel

An indoor swimming pool with clear water, surrounded by stone pillars and a staircase leading down.
A restaurant with a long counter and tables, large windows with a view of the outdoors, and hanging pendant lights.
A lobby with a wooden ceiling, chandeliers, and a seating area with tables and chairs.
A cozy interior with wooden beams, a fireplace, and a seating area with a sofa and tables.
A hotel with multiple buildings, surrounded by snow-covered trees and a clear sky.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
1901 23, 43rd Vtora St, Razlog, Blagoevgrad, 2778
  • Place, Holy Trinity Church
    ‪10 min drive‬
  • Place, Bansko Ski Resort
    ‪12 min drive‬
  • Place, Bansko Gondola Lift
    ‪12 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Accessible, Mountain View

A hotel room with a large bed, bedside tables, a desk, and a chair.

Comfort Room, 1 King Bed, Accessible, Mountain View

  • Mountain view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking, Mountain View

A hotel room with a bed, a desk, a TV, a sofa, and a small table.

Executive Room, 1 King Bed, Non Smoking, Mountain View

  • Mountain view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, Multiple Beds, Non Smoking, Mountain View

A spacious bedroom with a large bed, a wooden ceiling, and a view of the outdoors.

Studio, Multiple Beds, Non Smoking, Mountain View

  • Mountain view
  • 592 sq ft
  • Sleeps 4
  • 2 King Beds and 2 Double Sofa Beds
  • Free WiFi

About the neighborhood

Razlog

Hot Springs Medical and Spa Hotel places you within a 10-minute drive of Holy Trinity Church and Chapel of the Holy Virgin. This 138-room, 4-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Holy Trinity Church - 10 min drive - 4.8 miles
  • House Museum of Nikola Vaptsarov - 10 min drive - 4.8 miles
  • Bansko Ski Resort - 12 min drive - 5.7 miles
  • Vihren - 12 min drive - 5.7 miles
  • Bansko Gondola Lift - 12 min drive - 6.0 miles

Restaurants

  • ‪Fresh - ‬10 min drive
  • ‪Alpine Restaurant - ‬16 min walk
  • ‪café black & white - ‬10 min drive
  • ‪Mehana Bai Kotse - ‬7 min drive
  • ‪Изгрева - ‬9 min walk

About this property

Hot Springs Medical and Spa Hotel

Guests of Hot Springs Medical and Spa Hotel enjoy a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this hot springs hotel include a children's pool, a gym, and 5 hot tubs.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and slippers. Sitting areas, electric kettles, and safes are also standard.
5 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 14 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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9.4 out of 10, Exceptional, 94 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kameno Restaurant
  • SPA Restaurant

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,582 square feet of conference space

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.67 per night

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 30.67 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hot Springs Medical Hotel Razlog
Hot Springs Medical Razlog
Hot Springs Mecal Razlog
Hot Springs Medical And Spa
Hot Springs Medical and Spa Hotel Hotel
Hot Springs Medical and Spa Hotel Razlog
Hot Springs Medical and Spa Hotel Hotel Razlog

Frequently asked questions

Is free cancellation available at Hot Springs Medical and Spa Hotel?

Hot Springs Medical and Spa Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do close to Hot Springs Medical and Spa Hotel?

This hotel is located in Razlog, close to Holy Trinity Church, Vihren, and Bansko Ski Resort. You'll also find Bansko Gondola Lift and House Museum of Nikola Vaptsarov within a short drive.

Is there parking available at Hot Springs Medical and Spa Hotel?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa available at Hot Springs Medical and Spa Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, Swedish massages, body wraps, and hydrotherapy.

Does Hot Springs Medical and Spa Hotel feature a casino at the property?

No, Hot Springs Medical and Spa Hotel doesn't have a casino.

Will I find an indoor pool at Hot Springs Medical and Spa Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and 5 hot tubs. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Hot Springs Medical and Spa Hotel?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and hot/mineral springs.

Are there hot tubs at Hot Springs Medical and Spa Hotel?

No, but this hotel does have hot/mineral springs.

Does Hot Springs Medical and Spa Hotel have a restaurant with a breakfast menu?

Yes, Hot Springs Medical and Spa Hotel has 2 restaurants, and serves free full breakfasts each morning.

Will Hot Springs Medical and Spa Hotel allow pets to stay free of charge?

No, pets aren't allowed at Hot Springs Medical and Spa Hotel.

Are there connecting rooms at Hot Springs Medical and Spa Hotel?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Are there rooms with balconies at Hot Springs Medical and Spa Hotel?

No, there aren't any guestrooms at Hot Springs Medical and Spa Hotel that offer a balcony.

Hot Springs Medical and Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

8.0/10

Staff & service

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with thermal waters

Excellent Hotel with thermal pools and great spa. I have also enjoyed their package of 4 procedures per day of different types of treatment for my shoulders. Food for breakfast and dinner was unbelievably good! And there is 4 times a day shuttle to Bansko skiing area and back.
Stayed 5 nights in Mar 2019
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but focused on young facilities ra

This is a great, almost brand new, hotel with good spa facilities. It sits in spectacular location with great views of the mountains. Staff were friendly and helpful. The food was good in quality and variety. The only negative is that the hotel name implies a focus on medical spa facilities, hence we expected a quiet spa-like environment. This is not the case - it's a family focused hotel with a lot of children running around and creating noise. Also, there was no enforcement of any rules around the children, we had very young children in the gym, diving into the pool and in the spa area. This detracted from the experience for us.
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

ALEKSANRA

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful place

Everything was wonderful, except the rude receptionist who wrongly accused me of not having paid, after we had already left the hotel.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

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