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Kempinski Hotel Grand Arena places you next to Bansko Ski Resort and within a 15-minute drive of Dobrinishte Ski Resort. This 157-room, 5-star hotel has ski-in/ski-out access, a full-service spa, and 2 restaurants. Dancing Bears Park is 21.4 mi (34.5 km) from the hotel, which is in the mountains.

Dining

Free breakfast is included with your stay. Enjoy dining at the hotel's 2 onsite restaurants: Gallery Restaurant specializes in international cuisine, and serves breakfast; Come Prima Restaurant offers relaxing pool views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.

Rooms

All 157 rooms provide balconies, minibars, and free newspapers. Guests can expect free WiFi and 27-inch LCD TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. In-room massages are available, and rooms also include safes.

Property features

Guests of Kempinski Hotel Grand Arena have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Parking is EUR 5 per night (EUR 10 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this ski hotel include a health club, a sauna, and an outdoor tennis court.

Highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
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Kempinski Hotel Grand Arena

Pirin Street 96 Bansko 2770

Hotel Amenities

Hotel Amenities

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Kempinski Hotel Grand Arena helps provide the perfect winter holiday with ski storage and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A complimentary breakfast is offered. High-speed wireless Internet access is complimentary. This luxury hotel also offers a children's club, a health club, and an outdoor tennis court. Parking is available onsite for a surcharge.

  • Airport transportation (surcharge) 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Hair salon 
  • ATM/banking 
  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Full-service spa 
  • Gift shops or newsstand 
  • Health club 
  • Garden 
  • Total number of rooms - 157 
  • Children's club 
  • Rooftop terrace 
  • Luggage storage 
  • One meeting room 
  • Laundry facilities 
  • Number of floors - 5 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Self parking (surcharge) 
  • Area shuttle (surcharge) 
  • Number of restaurants - 2 
  • Outdoor tennis court 
  • Sauna 
  • Ski storage 
  • Ski-in/ski-out access 
  • Spa services on site 
  • Steam room 
  • Supervised childcare/activities 
  • Indoor pool 
  • Outdoor seasonal pool 
  • Television in common areas 
  • Wedding services 
  • Turkish bath/Hammam 
  • Free WiFi 
  • Poolside bar 
  • Tennis on site 
  • Year Built 2005 
  • Number of buildings/towers - 5 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Outdoor tennis court  
  • Laundry facilities  
  • In-room childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Balcony 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Cable TV service 
  • In-room safe 
  • Iron/ironing board (on request) 
  • In-room climate control (air conditioning) 
  • In-room massage available 
  • Turndown service 
  • Room service (24 hours) 
  • In-room childcare (surcharge) 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Free WiFi 
  • Pillow menu 
  • LCD TV 

Where to Eat

A complimentary breakfast is offered.

Gallery Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Come Prima Restaurant - Overlooking the pool and garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Sushi Bar and Teppanyaki - This restaurant specializes in sushi and serves dinner only. Reservations are required.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Snowboarding nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Rafting nearby 
  • Mountain biking nearby 
  • Fitness classes on site 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Safari nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 

Spa Services

Kempinski The SPA has 12 treatment rooms. Services include Thai massages, massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Reflexology 
  • Thai massage 
  • Number of treatment rooms 12 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Minimum age to access spa is 16 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of EUR 20 per night, plus a one-time cleaning fee of EUR 25
  • 1 per room (up to 10 kg)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the hotel:
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 55
  • Christmas Eve (24 December) Gala Dinner per child: EUR 27.50 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 110
  • New Year's Eve (31 December) Gala Dinner per child: EUR 55 (from 6 to 12 years old)
  • A tax is imposed by the city: EUR 0.67 per person, per night. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: EUR 5 per night
  • Valet parking fee: EUR 10 per day
  • Pet fee: EUR 20 per night plus EUR 25 one-time cleaning
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Arena Grand Hotel
  • Grand Arena Hotel
  • Grand Hotel Arena
  • Hotel Grand Arena
  • Kempinski Grand Arena
  • Kempinski Grand Arena Bansko
  • Kempinski Grand Arena Hotel
  • Kempinski Grand Hotel Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena Bansko
  • Kempinski Hotel Bansko
  • Kempinski Resort Grand Arena

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.

* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.