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The Rarotongan Beach Resort & Spa

4.0 out of 5.0

Recent guest reviews

In terms of location you won't beat the snorkeling here. Clear, clean water and schools of fish! I was expecting Muri on the other side of the island to be the highlight of our trip-no, the water is sort of slimmy some days, shallow and limited marine life. In fact when we stayed in Muri for the second half of our trip we drove back to the resort to swim and snorkel. We stayed in a beachfront room. It was so close to the waters edge which was terrific. Although the room was dated, it was clean and suited our needs. Both resorts we stayed out needed new mattresses. I loved the hammocks scattered throughout the resort. There were also ample sunloungers, kyaks and paddleboards. The only rip-off of our holiday was the car hire I had booked through Flight Centre in Melbourne. I could have hired a car on the island when I arrived for HALF the price I paid through Flight Centre!

Where to start? The only positive thing this resort has to offer is a good location with a beautiful lagoon and good snorkeling. But that is all. The rooms we had (we had 3 + 2 nights as we had a short stay in Aitutaki) was dirty and falling apart. The linens was dirty, the ashtray was full of old cigarets (we do not smoke) it was just awful. We tried to ask for a different room, we even offered to pay for it ourself, but the staff was very unfriendly and not interested in helping us at all! Some other fellow Scandinavia’s also overheard the staff calling us stupid ect when we were a few meters away and couldn’t hear them! And it goes on like this our entire trip... the staff in the restaurant is not at all interested in working. They seem clearly annoyed when having to take our order. The sad thing is if you look around, you can’t see any smiles on the guest which is quite rare when you are visiting a resort in an exotic destination. We also got to talking with other guest last that confirmed that they too felt it was horrible. Considering what you pay to stay here it’s outrageous!

This Resort was fabulous, we had so much fun, night snorkeling, Brian the activities organizer was amazing . It was my first time snorkeling so was a bit unsure, no worries Brian took care of us. What an asset to the Resort Parue tying,ukulele teaching, l don't think there was much Brian couldn't do. It rains a lot on Rarotonga but who cares its warm. Swam in the sea and the pool snorkeled in the sea all in the rain. The coral was amazing and the fish wow. there is more when it rains. The local markets are great. The staff couldn't do enough to make sure we had a great time from the girls at reception, Julie in the shop lovely lady. The wait staff went out of their way to make sure we had a great time. Just one thing it is not a new resort so don't expect fancy rooms. They were okay for us fridge tv tea coffee milk. if you ask you can get a plunger if you need lots of coffee like l do. We are already planning a return trip and taking more friends

We landed in Rarotonga early on Good Friday and since we couldn't check in to our accommodation until noon decided to venture to the Rarotongan for breakfast. Upon enquiring at reception if non-staying people could purchase breakfast I was advised by one of the friendly ladies there that we could. Five seconds later a bald fellow, who also worked there, rudely interjected BUT THEY WILL HAVE TO PAY! Of course we were going to pay! I was really shocked by how inhospitable and blatantly rude this guy was. We should have taken this as a warning and high tailed it out of there as there was worse to come... So off we went to get breakfast. What a shocker. There was very little on offer and I really feel like I paid $32 for a piece of toast and not much else as this was the only decent thing to eat there. There were no eggs (additional charge of at least $14) and the rest of the food was very poor. I could certainly not imagine staying at this "resort" and eating this "food" every morning. The thing that shocked me most was that I saw one of the guests filling up her water bottle from one of the drink dispensers (the part of the bottle where her mouth had been was firmly attached to the dispenser, and her fingers were also all over the part that dispenses the liquid) ... this sort of thing is BANNED on cruise ships for obvious reasons ... here was this girl filling up and to make it worse a staff member was looking on, waiting to fill the dispenser up further. Ewww ... The floor in the "restaurant" looked like it hadn't ever been cleaned during its lifetime. The table cloths were stained with muck ... I am gobsmacked that a "resort" like this could possibly have such a foul place for its guests to eat. I was really annoyed we paid so much for the terrible "breakfast" but at the same time was SO thankful we weren't staying in this dump. I can't vouch for the rooms but the outside of the resort looks very dated. I reckon the only thing going for this place is its location on a gorgeous beach with lots of fish. We cycled around the island several times and trust me, there are much better places to stay. I'm sure this place only survives because of "fly/stay" packages offered by travel agents as nobody in their right mind would choose this place when there are so many other great places on offer.

We chose to spend our Easter there in a twin bedroom suite with two kids. The room was great for a family. What the resort's website doesn't say is that kids club and babysitting are unavailable on public holidays, this majorly impacted our experience as kids club was a large reason for us choosing to stay there. We also found most of the activities printed on their daily newsletter didn't go ahead. We were told this was due to short staff which also affected the service at the restaurant and bar. Staff were pleasant but seemed stretched. There was no-one to come back and take drinks orders etc. The food we ordered was very ordinary and expensive for what we got. Eg $10NZ for a bowl of fries (due to Easter surcharge). Go out for tea if you stay there. The beach was nice and ok for all day swimming and the water toys were good too. Overall, the location was good, but the service was lacking.

Sadly one of the worst dining experience I have ever had. My husband and I and two of our friends had the misfortune of eating breakfast at the buffet. We had to pay $27 plus holiday surcharge,each. At first glance it looked ok, and being a poor Island we felt it ok to pay a little more to help the locals. It was our first day on the Island, we were tired and hungry and didn’t have time to explore much for somewhere to rest and have breakfast whilst waiting for our accommodation to be ready nearby. The hotel looks nice from the outside and also online. There is access to a very nice looking beach, with some amazing fish. The young lady in the restaurant that took our money was very pleasant and even apologised for the cost as it was a public holiday. She also said to us “you can eat as much as you like”. I now know why. The fruit looked ok, nothing spectacular and they had pancakes that tasted ok too, but who would pay $30 just for a bowel of fruit or 2 pancakes. We basically settled for toast, croissants with a little cheese, the butter had all melted so we gave that a miss, and a couple of pancakes as the hot food offered was so lacking and undesirable, spam as an option??? No bacon for those that enjoy meat, no eggs either and if you wanted eggs you had to pay more! I looked at the Burcher muesli and looked away, it looked like something you would use for bricklaying, I know that sounds harsh but honestly I wouldn't touch it. The floors were grimy and the tablecloths looked like they hadn’t been washed in a decade. We have eaten food from many places around the world and have had better value and quality in some third world countries. My suggestion to anyone booking this place to eat – is DON’T!

We had the most amazing holiday at The Rarotongan. We spent 9 nights, including Christmas Eve & Christmas Day in one of the stand alone 3 bedroom villas, located 300 Mtrs from The Main Resort. We had our own pool, children’s play area, bbq & Complete privacy, with all the Bonus features of The Hotel Itself. Room service, WiFi, Free Breakfast, the works. For our family, this was the most perfect holiday ever. We have an Autisic Son 4 years old, our property was fully fenced, safe & away from the main hotel, which was just what we required. The staff are all incredible, the weather was beautiful & we will be back ... ASAP

I ate lunch at the restaurant onsite, I asked what the game fish was that was advertised on the menu and the manager said it “it’s Hoki”, I don’t Believe that is classed as a game fish at all. I ended up getting a Thai noodle salad and added prawns for an additional cost of $9 so my meal came to $28. I then got my meal and it looked and tasted like a coleslaw out of a packet with 5 little prawns on top. It was horrible, there were no staff in sight as they were setting up for a wedding. Just don’t eat there it’s way over priced and yuck!!!!!

Recommended highly. My 2nd time staying n I dont have 1 complaint. Only compliments. Mike n marianne the managers are always on the go n available to talk to. The chefs cook amazing food. The bar staff are smiley. Theres always some1 to talk to in middke if night if you need snacks. Bill paying is easy. Beautiful singers at night to listen to. Breakfast is amazing so jst get that as part of yr stay. The water equipment is looked after well by wonderful activity people. Its peaceful. I cant think of any negatives n i stayed 2 weeks. Bus both sides of road. Bike n car hire across road. It takes 50min to push bike into town n hav swim on way wen u get too hot. I made some very good friends here. Absolutely love the Rarotongan. Thankyou every1 for making my stay so good n all your kindness especially when i was sick.

We have just spent 6 nights at this hotel with our family. We found the rooms were excellent and spacious. We all experienced maintenance issues (mainly the air con) with our rooms but they were fixed promptly. The option to use the adult only pool at the Sanctuary next door was great, loved the swim up bar. We spent most of our time at the beach it was like snorkeling in an aquarium. We also enjoyed the paddle boards and kayaks all free of charge. We ate a few times at Captain Andy's the food was okay we would have liked a bigger selection as we do not eat burgers, chips pizza's etc. We would have liked more lunch options, maybe a lunch menu??? Breakfast was included each morning and this was great, a cooked option is available at an extra cost but it was very reasonable in price. We would recommend this hotel to everyone it is in a beautiful reserve, so peaceful. A big thank to the lovely lady in the gift shop the maintenance staff and the always friendly smiling waiters.

Aroa Beach Marine Reserve, Arorangi Rarotonga

Hotel highlights

  • Free continental breakfast
  • Free parking
  • Onsite dining
  • Spa

The Rarotongan Beach Resort & Spa places you next to Aroa Beach and within a mile (2 km) of Puaikura Beach. This 112-room, 4-star hotel has a private beach, a full-service spa, and 2 restaurants. On the waterfront, the hotel is also a short drive from Tikioki Marine Sanctuary and Te Vara Nui Village.


Dining

Start your day off right with a free continental breakfast, served each morning from 7 AM to 10 AM. Enjoy dining at the hotel's 2 onsite restaurants: Captain Andys Bar & Grill specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner; Te Vaka Restaurant offers relaxing ocean views. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

The 112 rooms are individually decorated and have an array of amenities, including furnished balconies or patios, private yards, and microwaves. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and ceiling fans.


Property features

Guests of The Rarotongan Beach Resort & Spa have access to a private beach, a full-service spa, and a nightclub. There's free parking, and an airport shuttle (available 24 hours) for NZD 60 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include karaoke, an outdoor pool, and a 24-hour fitness center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

56.0% of guests recommend this hotel

Total of 1169 reviews