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Recent guest reviews

Coffee is available in the reception area, only during morning hours. Not available in the room, no breakfast either. Broken air-conditioner and toilet seat parts.

Booked a room through Orbitz around 12:30 am. Needed a place to stay overnight while traveling. They didn’t have the reservation in their system and was unhelpful even with receipt and confirmation provided. Tired traveler and spent almost an hour with Orbitz customer service with no luck. Finally got a refund. Poor service.

Decent enough for thr price. Calm area.

The shower was filthy. Hair on the shower walls and soap residue on the soap shelf. Lots of pot smoking going on and were accosted by others staying in the hotel as we were parking. Beds were tiny (claimed to be Queen, but was a Double). Claims to be Downtown/Convention Center and although it is not all that far, it is not walking distance and is on the bad side of town. Only reason we didn't go somewhere else is that they are Pet Friendly and that was a Plus, but no other pet friendly hotels were available that weren't $250/night. Get what you pay for I guess.

Place. Smells. Like smoke hard to Breathe had to keep windows Open On A Cooled nite!! BAD

Close to downtown Raleigh though not walkable. Good price .

I really did not like the hotel.. check in was a hassle.. my room was not ready even after the 3pm . I had to wait over an hour to get my room.. no apology or nothing..

Peculiar smell. No continental breakfast or coffee due to covid yet everyone is walking around without a mask. Make it make sense

Toys under the bed left by previous occupants indicate the cleaning was cursory at best. Glad I didn't have a blacklist. Honestly, it's what I expect from Red Roof, though.

Hotel Was Satisfactory Location For My One Nite Stay POOR CUSTOMER SERVICE Woman At Check In Was RUDE Wanted to Cancel An Go Somewhere Else But Made Reservation Online An Had To Be Cancelled 24hrs Before Check In Or I Would Have Still Been Charged Breakfast Was Supposed To Be Included lol Fruit An Coffee What Kinda Brkfast Is That Couldnt Get The Staff To Make Coffee Had To Make It Myself

This hotel smelled. When we got to our room we found old, used soap in the shower. Disgusted us so we left. Staff when we left was nice.

Felt safe, staff were nice, good location and price. Room smelled like stale smoke. Bathroom smelled worse - I think someone was smoking in another room and it was coming through the bathroom vent maybe.

Heat did not work. No fridge in rooms. Not walking distance to any stores for convenience

Lot's of woods and a trail nearby, nice It did not have a threadmill nor small gym, it should

Close to event, right off the exit, as soon as you exit, matter of fact. Hairdryer didn’t work, seem to have a short( spark), when trying to get it plugged in. Card left, from previous guest. Room needed some dusting. Ice machine needs to be checked, works, but very Loud.

Nothing was unique, didn’t realize this was a bad side of town

S Saunders Street Raleigh NC

Hotel highlights

  • Close to North Carolina State University
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located in Southwest Raleigh within a mile (2 km) of North Carolina State University, Red Roof Inn PLUS+ Raleigh Downtown - NCSU/Conv Center is within 2 miles (3 km) of other popular sights such as Red Hat Amphitheater. This 133-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.


Rooms

32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Free long-distance calls, free local calls, and laptop-compatible safes are also available. Housekeeping is available once per stay.


Property features

Guests of Red Roof Inn PLUS+ Raleigh Downtown - NCSU/Conv Center enjoy free WiFi in public areas, coffee in a common area, and an ATM. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a TV in a common area and a vending machine.

Room options

Suite, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

1 King Bed | Sleeps 2

Suite, 2 Double Beds (Smoke Free)

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed, Accessible (Smoke Free)

1 King Bed | Sleeps 2

Guest reviews for Red Roof Inn PLUS+ Raleigh Downtown - NCSU/Conv Center

Everyone (25) Couples (3) Family (10)
3
Family Business Business

Coffee is available in the reception area, only during morning hours. Not available in the room, no breakfast either. Broken air-conditioner and toilet seat parts.

By on May 26, 2022

Review comment responded on Jun 22, 2022

Hello, Thank you for staying with us. I am sorry that your stay did not meet your expectations. In the future if you experience a problem during your stay, please alert the front desk so that we can correct the issue and make your stay more accommodating. I will share your comments with my team, and I can assure you that corrective measures will be taken. We do offer rooms that have a coffee maker I would reccommend a premium room on your future travels. Thank you again and I hope you will give us the opportunity to better serve you on your future travels. Best regards

1
Everyone

Booked a room through Orbitz around 12:30 am. Needed a place to stay overnight while traveling. They didn’t have the reservation in their system and was unhelpful even with receipt and confirmation provided. Tired traveler and spent almost an hour with Orbitz customer service with no luck. Finally got a refund. Poor service.

By on May 15, 2022

Review comment responded on Jun 22, 2022

Hello, Thank you for taking the time to complete a online review. Unfortunately when you book using a 3rd party company there is not much we can do at the hotel level. It is the company's responsiblity to make sure they send he reservation to us or that it shows in the system for us to access. I do apologize about the confusion and the inconvenience that you experienced. I hope you will give us the opportunity to better serve you on your future travels. Best regards

4
Everyone

Decent enough for thr price. Calm area.

By on Apr 30, 2022

Review comment responded on Jun 23, 2022

Hello, We know you have many lodging options, so we would like to thank you for choosing to stay with us, and for taking the time to tell us about your recent stay. All our rooms include free local and long distance calling within the US, free Wi-Fi, flat screen television. We also offer rooms that include a microwave, refrigerator, and a coffee maker. We are located only minutes from the convention center, NCSU, and downtown. There are many restaurants and shopping options only minutes away. We want all our guest to enjoy a clean, comfortable room at a reasonable price, so I am happy we were able to deliver that to you. Thank you again and we hope to see you on your future travels. Best regards

1
Family

The shower was filthy. Hair on the shower walls and soap residue on the soap shelf. Lots of pot smoking going on and were accosted by others staying in the hotel as we were parking. Beds were tiny (claimed to be Queen, but was a Double). Claims to be Downtown/Convention Center and although it is not all that far, it is not walking distance and is on the bad side of town. Only reason we didn't go somewhere else is that they are Pet Friendly and that was a Plus, but no other pet friendly hotels were available that weren't $250/night. Get what you pay for I guess.

By on Mar 28, 2022

1
Family Business Business

Place. Smells. Like smoke hard to Breathe had to keep windows Open On A Cooled nite!! BAD

By on Mar 5, 2022

4
Family

Close to downtown Raleigh though not walkable. Good price .

By on Dec 12, 2021

2
Everyone

I really did not like the hotel.. check in was a hassle.. my room was not ready even after the 3pm . I had to wait over an hour to get my room.. no apology or nothing..

By on Nov 8, 2021

3
Family Business Business

Peculiar smell. No continental breakfast or coffee due to covid yet everyone is walking around without a mask. Make it make sense

By on Aug 18, 2021

2
Business Business

Toys under the bed left by previous occupants indicate the cleaning was cursory at best. Glad I didn't have a blacklist. Honestly, it's what I expect from Red Roof, though.

By on May 28, 2021

4
Everyone

Hotel Was Satisfactory Location For My One Nite Stay POOR CUSTOMER SERVICE Woman At Check In Was RUDE Wanted to Cancel An Go Somewhere Else But Made Reservation Online An Had To Be Cancelled 24hrs Before Check In Or I Would Have Still Been Charged Breakfast Was Supposed To Be Included lol Fruit An Coffee What Kinda Brkfast Is That Couldnt Get The Staff To Make Coffee Had To Make It Myself

By on Jan 31, 2020

Red Roof Inn PLUS+ Raleigh Downtown - NCSU/Conv Center

1813 S Saunders Street, Raleigh, NC 27603
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