I didn't stay....you are all supposed to fix this...when I got there the hotel was without power and not letting anyone check in. This needs to be fixed.
Smelled of smome. Bathroom dirty AC too loud.
The room was very dirty, the walls had dirt on them and the floors had visible dirt as well. The sheets had stains on them but appeared clean other than that. There needs to be a good mopping in the room and the floors at least wiped down
The room was so bad we left and stayed at the Marriott. There was a thin blanket instead of a comforter. The sheets were stained, there were stains on the wall, there was no closet, the light fixture looked like it caught on fire, the ice/ snack room smelled like urine, the bathroom was dirty, I could go on.. Unless you are a Hooker, do not stay here!
The staff did nothing extra to be helpful. The rooms were small.
Quiet
Comfortable
I did not like the noise banging above room and hollering from outside. I Was disappointed overall no room amenities other than a tv. This was my first time staying at any red roof inn and most likely my last time.
Nice, clean place to stay at. Low cost for a nice room.
When we check in the front desk clerk said house keeper will bring blanket. Wait for 2hours no one bring anything. Called front desk clerk she said no more blanket. Wow wow, so are we in camping site or what. I went to housekeeper room and she Dinesh speak English well but she randomly pick one of blanket from the basket. It definetky didn’t washed. Amazing experience.
I liked that it was near the music venue that i came to town for.
The property was clean,and so were the linens. I also liked the security of the premises. The only thing i didnt like was i felt like something was biting me in the bed early in the morning.
Red Roof Inn Durham - Duke Univ Medical Center places you within 3 miles (5 km) of popular attractions like Duke University and Duke University Hospital. This 117-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer free toiletries. Other standard amenities include free local calls, safes, and desks.
Guests of Red Roof Inn Durham - Duke Univ Medical Center enjoy free WiFi in public areas, coffee in a common area, and a vending machine. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
I didn't stay....you are all supposed to fix this...when I got there the hotel was without power and not letting anyone check in. This needs to be fixed.
Smelled of smome. Bathroom dirty AC too loud.
Hello Nitin, We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.
Hello Julian,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
The room was very dirty, the walls had dirt on them and the floors had visible dirt as well. The sheets had stains on them but appeared clean other than that. There needs to be a good mopping in the room and the floors at least wiped down
Hello Britton,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Hello Tawheed, We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.
The room was so bad we left and stayed at the Marriott. There was a thin blanket instead of a comforter. The sheets were stained, there were stains on the wall, there was no closet, the light fixture looked like it caught on fire, the ice/ snack room smelled like urine, the bathroom was dirty, I could go on.. Unless you are a Hooker, do not stay here!
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
The staff did nothing extra to be helpful. The rooms were small.
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff. We hope to see you again and that you will be truly impressed with our continued improvements.
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,
Quiet
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Comfortable
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
Hello Andrew,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.