I did not like the noise banging above room and hollering from outside. I Was disappointed overall no room amenities other than a tv. This was my first time staying at any red roof inn and most likely my last time.
Nice, clean place to stay at. Low cost for a nice room.
When we check in the front desk clerk said house keeper will bring blanket. Wait for 2hours no one bring anything. Called front desk clerk she said no more blanket. Wow wow, so are we in camping site or what. I went to housekeeper room and she Dinesh speak English well but she randomly pick one of blanket from the basket. It definetky didn’t washed. Amazing experience.
I liked that it was near the music venue that i came to town for.
The property was clean,and so were the linens. I also liked the security of the premises. The only thing i didnt like was i felt like something was biting me in the bed early in the morning.
Light over the bed (for reading) had bulbs that wouldn't give light. Something wrong with the fixture, not the bulbs, in Room 111. Maid changed bulbs for us, but still only dim light.
Staff was nice, and helpful. Rooms wete nice. I liked there open desk set up.
If you don't need a 4 star hotel and just looking for a clean safe overnight stay at a reasonable price, then this might be your spot.
Dog owners beware! They don't allow pitbulls and rottweilers here! I got kicked out of this hotel in the middle of my stay when they saw my dog is a pitbull. No issues with her behavior, no warnings on Orbitz or the Red Roof website or at check-in, no signs posted. Just a few judgmental looks from the staff and passive-aggressive comments. When I called them out about it, I got a phone call in my room from the manager and their lawyer, kicking me out. What a mess. Just be warned -- don't come here if you have a pitbull or rottweiler!
Duke University is within 2 miles (3 km) of Red Roof Inn Durham - Duke University Medical Center while other popular attractions such as Duke University Hospital are within 3 miles (5 km). This 117-room motel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.
The 117 rooms are air-conditioned and have free local calls and safes. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport down comforters and bathrooms offer free toiletries.
Guests of Red Roof Inn Durham - Duke University Medical Center have access to free WiFi in public areas. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
I did not like the noise banging above room and hollering from outside. I Was disappointed overall no room amenities other than a tv. This was my first time staying at any red roof inn and most likely my last time.
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
Nice, clean place to stay at. Low cost for a nice room.
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. I hope you will return to enjoy a memorable and exceptional experience.
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
Thank you for your honest feedback. We want you to know that your voice is of utmost importance to us, and we thank you again for taking the time to share your experience and impressions of our hotel! I hope that everything turned out alright, and we are looking forward to seeing you again!
When we check in the front desk clerk said house keeper will bring blanket. Wait for 2hours no one bring anything. Called front desk clerk she said no more blanket. Wow wow, so are we in camping site or what. I went to housekeeper room and she Dinesh speak English well but she randomly pick one of blanket from the basket. It definetky didn’t washed. Amazing experience.
Thank you for your honest review. We appreciate your comment for it caught our attention on where we need to improve to make sure that our customer have a great time during their stay. We apologize for the unfortunate events that you faced during your stay with us. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Hope that you'll consider staying again with us
I liked that it was near the music venue that i came to town for.
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
The property was clean,and so were the linens. I also liked the security of the premises. The only thing i didnt like was i felt like something was biting me in the bed early in the morning.
Thank you for taking the time to share your comments regarding our bed and also our property. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,