See all properties

SureStay Plus Hotel by Best Western Durham Medical Center

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center

Exterior
Lobby
Pillowtop beds, desk, laptop workspace, blackout drapes
Free daily full breakfast
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3710 Hillsborough Rd, Durham, NC, 27705-2906
  • Place, Bennett Place
    ‪2 min drive‬
  • Place, North Carolina Civil War Trail
    ‪2 min drive‬
  • Place, Rhine Research Center Museum
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Double Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Work Desk

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Work Desk

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

You may also like

Ad
Lobby

Millennium Durham

Durham
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
7.2 out of 10, Good, 1,007 reviews
$100 nightly
The price is $113
Mar 8 - Mar 9
Total with taxes and fees
Millennium Durham

About the neighborhood

Durham

SureStay Plus Hotel by Best Western Durham Medical Center places you within 2 miles (3 km) of Bennett Place and North Carolina Civil War Trail. This 114-room hotel has free breakfast along with conveniences like free self parking and a gym.

What's nearby

  • Bennett Place - 2 min drive - 1.3 miles
  • North Carolina Civil War Trail - 2 min drive - 1.3 miles
  • Rhine Research Center Museum - 3 min drive - 1.7 miles
  • Duke University Hospital - 3 min drive - 2.1 miles
  • Duke University - 4 min drive - 3.6 miles

Getting around

  • Durham Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • ‪Sheetz - ‬16 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cook Out - ‬4 min walk
  • ‪Shanghai Restaurant - ‬18 min walk

About this property

SureStay Plus Hotel by Best Western Durham Medical Center

Renovated in 2022, SureStay Plus Hotel by Best Western Durham Medical Center offers a gym, free WiFi in public areas, and conference space. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, express check-out, and laundry facilities.
32-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Red Roof Inn Durham - Duke Univ Medical Center
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
6.8 out of 10, 1,000 reviews
$63 nightly
The price is $72
Mar 29 - Mar 30
Total with taxes and fees
Red Roof Inn Durham - Duke Univ Medical Center

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 480 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during August, September, October, November, December, and January:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per day, plus a deposit of USD 25 per stay
  • Dogs only
  • 1 total (80 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Durham
Quality Inn Durham
Baymont Inn Durham Hotel
Baymont Inn Durham
Quality Inn Suites
Durham Medical Park Inn Suites
Quality Inn Suites Medical Park
SureStay Plus Hotel by Best Western Durham Medical Center Hotel
SureStay Plus Hotel by Best Western Durham Medical Center Durham

Frequently asked questions

What is there to do within easy reach of SureStay Plus Hotel by Best Western Durham Medical Center?

This hotel is located in Durham, close to Duke University Chapel, Sarah P. Duke Gardens, and Cameron Indoor Stadium. You'll also find Eno River State Park and Wallace Wade Stadium within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western Durham Medical Center?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Durham Medical Center on Mar 8, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does SureStay Plus Hotel by Best Western Durham Medical Center have a casino?

No, SureStay Plus Hotel by Best Western Durham Medical Center doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Durham Medical Center?

No, there is no indoor pool at this hotel.

Is SureStay Plus Hotel by Best Western Durham Medical Center a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a free daily breakfast and a gym.

Does SureStay Plus Hotel by Best Western Durham Medical Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Plus Hotel by Best Western Durham Medical Center feature a restaurant that includes a breakfast menu?

SureStay Plus Hotel by Best Western Durham Medical Center offers free full breakfasts each morning though there is no restaurant.

Will SureStay Plus Hotel by Best Western Durham Medical Center allow pets to stay for free?

Although they can't stay for free, dogs are welcome at SureStay Plus Hotel by Best Western Durham Medical Center for a fee of USD 15 per pet, per day. A deposit of USD 25 per stay is collected.

Does SureStay Plus Hotel by Best Western Durham Medical Center have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to SureStay Plus Hotel by Best Western Durham Medical Center?

The closest major airport to SureStay Plus Hotel by Best Western Durham Medical Center is Raleigh-Durham International Airport (RDU), which is 18.3 mi away (23 minutes by car).

Are there rooms with balconies that I can book at SureStay Plus Hotel by Best Western Durham Medical Center?

No, there aren't any guestrooms at SureStay Plus Hotel by Best Western Durham Medical Center that offer a balcony.

SureStay Plus Hotel by Best Western Durham Medical Center Reviews

Reviews

5.8
Rating 10 - Excellent. 153 out of 1001 reviews
Rating 8 - Good. 186 out of 1001 reviews
Rating 6 - Okay. 229 out of 1001 reviews
Rating 4 - Poor. 215 out of 1001 reviews
Rating 2 - Terrible. 218 out of 1001 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jeffrey

Stayed 2 nights in Nov 2025

8/10 Good

Myles

Stayed 3 nights in Nov 2025

10/10 Excellent

victor

Stayed 1 night in Nov 2025

6/10 Okay

Jesus David

Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness
This is an older facility and shows it, but it's clean and well run. I thought it was a bargain.
Stayed 1 night in Nov 2025

10/10 Excellent

Jose Miguel

Stayed 1 night in Nov 2025

2/10 Terrible

Barbara

Stayed 1 night in Nov 2025

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very misleading. The place looks nothing like the pictures online. The place smelled like marijuana.There was no water pressure. The breakfast was pathetic. The toaster didn't work, and the only cereal was Cinnamon Toast Crunch-yuck! The orange juice was terrible -tasted like Hi-Cooler. The staff were friendly and the beds were comfortable. Thank God we only needed a 2-night stay.
Stayed 2 nights in Nov 2025

8/10 Good

JohnScott

-
Stayed 2 nights in Sep 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities
Very clean room and extremely friendly staff.
Stayed 4 nights in Nov 2025

4/10 Poor

Harry

Liked: Staff & service
Room has a light outside in the hall, which makes it bright at night. Curtains don't cover the window enough.
Stayed 1 night in Nov 2025

4/10 Poor

Rollin

Actual guest room was ok. However, Very thin walls. People screaming and cursing in parking lot at 2am. I could easily hear roller wheels and conversations in hall outside room door T 4;30am. Don’t get much sleep.
Stayed 1 night in Oct 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort
We enjoyed the continental breakfast this morning and then left for lunch. We returned back and enjoyed several hours of television and movies before taking a comfortable nap in the king size bed, before having to go to work at noon for my husband and 4pm for myself. It was a quiet, peaceful day. Thank you!!
Stayed 3 nights in Nov 2025

2/10 Terrible

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving at the hotel, my party was immediately concerned we were at the wrong location. The exterior photos from Google taken at night were able to conceal the slapdash black paint job on the outside of the building. Walking into the lobby, we noticed aggressive fragrances that seemed to be trying to conceal the natural scent of the building. Opening the door to the room, the unwelcoming appearance of the room halted our initial desire to settle in. As my party investigated the bathroom and bedding, noting the sad state of the room, I stood back opting to avoid touching the bed or setting my things down. Deciding to look at the wall instead of the room, I quickly noticed exposed cracks in the plaster that seemed like someone had recently attempted to cover them up with wallpaper. We quickly decided that it would be in the best interest of our health to drive 3+ hours home late at night instead of staying at this hotel. I have no clue why a national brand like Best Western would associate with a dilapidated establishment like the SureStay Plus at Durham Medical Center. We are requesting a refund.!!! Gary W Grainger Source LLC
Stayed 1 night in Nov 2025

4/10 Poor

Sarah

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
There was a roach in the sink
Stayed 3 nights in Oct 2025

2/10 Terrible

Sherry

Disliked: Cleanliness, amenities, property conditions & facilities
A lot of unsavory activities going on
Stayed 2 nights in Oct 2025

10/10 Excellent

Wilmer

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Dustin

Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

8/10 Good

Paul

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It wasnt bad but the roaches neednto be treated
Stayed 1 night in Oct 2025

2/10 Terrible

Deb

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach Motel

The evening desk attendant tried to leave us outside in the cold and help check in another guest instead of taking us to another (and the last) available room because the one we were in had bugs, living and dead. This new room was only better bc it didn’t have AS MANY bugs. Wouldn’t even consider trying breakfast. Finally, the room we were moved to was at the far end of the hall, one elevator on property, and the outside door was accessible WITHOUT using your keycard.
Stayed 1 night in Oct 2025

8/10 Good

Kahila

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast was limited really no real options but it didnt taste bad checkin was swift and easy but my room is a different story this hotel is in dire need to be remodeled
Stayed 2 nights in Oct 2025

4/10 Poor

Marshall

Disliked: Cleanliness, property conditions & facilities
Hotel is old, can't take a bath - no way to stopper the tub, walls are thin. Had a cockroach run across my bed, so I won't be staying there again.
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed comfortable but found tiny bugs crawling around. Got them off ( not sure if bedbugs or not) Shower wouldn't adjust when husband went to take a shower and the tub was really bad (? repainted tub / just soap scum build up on tub)
Stayed 1 night in Oct 2025

4/10 Poor

Sami

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

Hotels

Flights

Cars