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Hotel O Puente

3.0 star property
Hotel in San Juan del Río with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel O Puente

Building design
Deluxe Room | 1 bedroom, free WiFi, bed sheets
Restaurant
Restaurant
Garden

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, QUE, 76807
  • Fundadores Square
    ‪17 min walk‬
  • San Gil Golf Club
    ‪9 min drive‬
  • Cavas Freixenet
    ‪10 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪42 min drive‬

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Room options

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 8
  • 4 Double Beds

View all photos for Family Triple Room

1 bedroom, free WiFi, bed sheets

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | 1 bedroom, free WiFi, bed sheets

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Juan del Río

Hotel O Puente is located within a mile (2 km) of Senor del Sacro Monte Temple and TecMilenio University San Juan del Rio Campus. This 3-star hotel has 34 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • TecMilenio University San Juan del Rio Campus - 14 min walk - 0.8 miles
  • Senor del Sacro Monte Temple - 17 min walk - 0.9 miles
  • Fundadores Square - 17 min walk - 0.9 miles
  • San Gil Golf Club - 9 min drive - 7.8 miles
  • Cavas Freixenet - 10 min drive - 5.2 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 47 min drive

Restaurants

  • ‪Restaurante Campo Bravo - ‬11 min walk
  • ‪el Corral de la vaca - ‬8 min walk
  • ‪KFC - ‬14 min walk
  • ‪El Fogon Mexicano - ‬16 min walk
  • ‪Flamin Wings - ‬16 min walk

About this property

Hotel O Puente

Hotel in San Juan del Río with free breakfast and a 24-hour front desk
At Hotel O Puente, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. This smoke-free hotel also has a garden.
Guests can expect free WiFi and flat-screen TVs with cable channels.
An outdoor pool and a children's pool are on site.

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Renovated entire property - February 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hotel O Puente Hotel
Hotel O Puente San Juan del Río
Hotel O Puente Hotel San Juan del Río

Frequently asked questions

Is free cancellation available at Hotel O Puente?

Hotel O Puente offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Hotel O Puente?

This hotel is located in San Juan del Río, a short 15-minute walk from Senor del Sacro Monte Temple and also 18 minutes on foot from Fundadores Square. You'll also find Cavas Freixenet and Nuestra Senora de Guadalupe Church within a short drive.

Will I be able to park at Hotel O Puente?

Yes, self parking is offered for free at the hotel.

Does Hotel O Puente feature a casino on the premises?

No, Hotel O Puente doesn't have a casino.

Will I find an indoor pool at Hotel O Puente?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Hotel O Puente?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel O Puente?

No, this hotel doesn't have a spa tub.

Does Hotel O Puente feature a restaurant that includes a breakfast menu?

Yes, Hotel O Puente serves free continental breakfast each morning from its restaurant.

Will Hotel O Puente allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel O Puente.

Are there connecting rooms at Hotel O Puente?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel O Puente?

The closest major airport to Hotel O Puente is Queretaro Intl. Airport (QRO), which is 27.1 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Hotel O Puente?

No, there aren't any guestrooms with balconies at Hotel O Puente.

Hotel O Puente Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 103 reviews
Rating 8 - Good. 32 out of 103 reviews
Rating 6 - Okay. 17 out of 103 reviews
Rating 4 - Poor. 17 out of 103 reviews
Rating 2 - Terrible. 10 out of 103 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything withing normal
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Feb 2024

4/10 Poor

José Antonio, Anahuac

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are not in good condition.
Stayed 1 night in Jan 2024

2/10 Terrible

Eva, Waukegan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion al cliente es pesima, inclusive la recepcionista me sugirio cancelar mi reservacion porque su incapacidad profesional no pudo resolver un problema comun. Las instalaciones estan rotas la taza del baño rota, las ventanas rotas, gotera en las llaves del baño, ropa de cama muy vieja y amarillenta, el televisor se quedo sin servicio de cable, es una lastima porque tiene una excelente ubicacion.
Stayed 2 nights in Nov 2023

4/10 Poor

Clemente

Stayed 1 night in Sep 2023

10/10 Excellent

José luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar, desayuno incluido muy básico
Stayed 2 nights in Aug 2023

4/10 Poor

Bernadette

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The restaurant was good, but the rooms were dirty, and didn’t have a fan
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There property needs renovation, there is no hot water, and our room was flooded during our stay. I'm not sure if I would recommend this hotel.
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant at the hotel. Rooms were very nice and clean. However, in the early morning when we left there was no hot water for a shower. Other than that, very much enjoyed my stay.
Stayed 1 night in Feb 2021

6/10 Okay

CLAUDIA

Business traveler
Liked: Cleanliness
Disliked: Amenities
No tuve agua caliente a pesar de que se le avisó
Stayed 2 nights in Mar 2025

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

jaqueline

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

A la entrada no tienen señalización del estacionamiento no hay cajones marcados tienes que adivinar donde quedarte y el control de la TV no funciona pero lo peor no había una toalla en el hotel ni para secarte las manos y al pedir dijeron que no tenían sin ofrecer mayor solución
Stayed 1 night in Jan 2025

6/10 Okay

saul

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mala experiencia

No recomiendo ya que la cama muy dura y se notaba sucia las,sabanas animalitos insectos en la habitación el baño muy pequeño la regadera con un espacio de menos de 1 metro cuadrado y con cortina muy incomodo
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

MA MARTHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Es un buen lugar para descansar
Stayed 3 nights in Dec 2024

6/10 Okay

Eduardo

Traveled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien,
Stayed 1 night in Oct 2024

6/10 Okay

Armando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
La publicidad de desayuno es engañosa, incluye ciertas cosas del desayuno (no es un desayuno completo). Los baños estan viejos y no proporcionan los accesorios necesarios para los habitantes.
Stayed 3 nights in Aug 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 2 nights in Jun 2024

10/10 Excellent

ruperto

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Muy buen lugar

Falta una ventana más grande y aire acondicionado
Stayed 5 nights in Aug 2024