Holiday Inn Queretaro Zona Krystal by IHG

3.5 star property
Hotel with free parking, near Antea Lifestyle Center

Choose dates to view prices

Photo gallery for Holiday Inn Queretaro Zona Krystal by IHG

Exterior
Exterior
View from room
Outdoor pool
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Km 11 Carretera Queretaro, San Luis Posti, Querétaro, QUE, 76100
  • Antea Lifestyle Center
    ‪14 min walk‬
  • Uptown Center
    ‪1 min drive‬
  • Plaza Juriquilla
    ‪5 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪34 min drive‬

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Room options

Standard Room, 2 Double Beds, Accessible

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Walk-In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (MiniFridge)

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Atrium View)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Atrium View)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Walk-In Shower)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite

  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds, City View

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Querétaro

Located in Jurica, Holiday Inn Queretaro Zona Krystal by IHG is within a mile (2 km) of sights such as Antea Lifestyle Center and Uptown Center. This 3.5-star hotel welcomes guests with 214 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Antea Lifestyle Center - 14 min walk - 0.8 miles
  • Uptown Center - 1 min drive - 1.0 mile
  • Urban Center Shopping Mall - 2 min drive - 1.2 miles
  • Plaza Juriquilla - 5 min drive - 4.3 miles
  • Aqueduct of Santiago de Querétaro - 12 min drive - 9.0 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 43 min drive

Restaurants

  • ‪La Crêpe Parisienne - ‬19 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Save Querétaro - ‬3 min walk
  • ‪La Pasteria - ‬13 min walk
  • ‪Experiencia Gourmet By Liverpool Antea - ‬19 min walk

About this property

Holiday Inn Queretaro Zona Krystal by IHG

Hotel with free parking, near Antea Lifestyle Center
At Holiday Inn Queretaro Zona Krystal by IHG, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a meeting room, and a computer station.
Guests can expect 55-inch TVs with satellite channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, free newspapers, and free local calls are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 240 to 329 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Krystall
  • Krystall Lounge Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's dinnerware
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Portable bathtub seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 250.0 per night
  • Cribs/infant beds are available for MXN 250.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 240 to 329 for adults, and MXN 0 to 148 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 8 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Queretaro Zona Krystal
Holiday Inn Zona Krystal
Holiday Inn Zona Krystal Hotel
Holiday Inn Zona Krystal Hotel Queretaro
Holiday Inn Queretaro Zona Krystal Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Queretaro Zona Krystal by IHG?

Holiday Inn Queretaro Zona Krystal by IHG offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to Holiday Inn Queretaro Zona Krystal by IHG?

This hotel is situated in Jurica within a short 18-minute walk of Antea Lifestyle Center. You'll also find Plaza Juriquilla and Uptown Center within a short drive.

Is parking available on site at Holiday Inn Queretaro Zona Krystal by IHG?

Yes, secured self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Holiday Inn Queretaro Zona Krystal by IHG include a casino on the premises?

No, Holiday Inn Queretaro Zona Krystal by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Queretaro Zona Krystal by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8 AM and 8 PM.

What amenities will couples enjoy at Holiday Inn Queretaro Zona Krystal by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Queretaro Zona Krystal by IHG?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Queretaro Zona Krystal by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Queretaro Zona Krystal by IHG serves a cooked-to-order breakfast for a surcharge each morning at Krystall.

Does Holiday Inn Queretaro Zona Krystal by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Queretaro Zona Krystal by IHG though service animals are welcome.

Does Holiday Inn Queretaro Zona Krystal by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Queretaro Zona Krystal by IHG?

The closest major airport to Holiday Inn Queretaro Zona Krystal by IHG is Queretaro Intl. Airport (QRO), which is 22.6 mi away (43 minutes by car).

Can I book a room with a balcony at Holiday Inn Queretaro Zona Krystal by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Queretaro Zona Krystal by IHG.

Holiday Inn Queretaro Zona Krystal by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 288 out of 470 reviews
Rating 8 - Good. 137 out of 470 reviews
Rating 6 - Okay. 28 out of 470 reviews
Rating 4 - Poor. 8 out of 470 reviews
Rating 2 - Terrible. 9 out of 470 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Business traveler
Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were amazing and service From the front desk to the restaurant were amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Stayed 3 nights in Jul 2024

8/10 Good

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te hotel very good the restaurant so so...
Stayed 2 nights in Apr 2024

6/10 Okay

David, Appleton

Stayed 9 nights in Mar 2024

10/10 Excellent

Diana Moreno

Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Staff was outstanding. Food was excellent. We will this hotel every time we travel to Queretaro.
Stayed 2 nights in Mar 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our quick trip to Querêtaro visiting our son. Super clean, safe and quiet
Stayed 4 nights in Oct 2023

8/10 Good

Jesus

Business traveler
Liked: Cleanliness, room comfort

In decline

The hotel is begining to decline
Stayed 2 nights in Aug 2023

8/10 Good

Jesus

Stayed 2 nights in Jul 2023

10/10 Excellent

Jesus

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's on its way out of Queretaro and you don't catch all the traffic when you leave.
Stayed 1 night in Jun 2023

10/10 Excellent

Jesus

Stayed 1 night in May 2023

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y sobre todo cercanía con centros comerciales. Algo importante, una noche hubo viento y hacia ruido. Se les notifico de eso al staff y muy amablemente nos cambiaron la habitación. Buen desayuno y servicio impecable. Sin duda me volvería a hospedar con ellos. Gracias
Stayed 1 night in Apr 2023

10/10 Excellent

Victor Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jesus

Stayed 1 night in Mar 2023

10/10 Excellent

Juan Carlos

Stayed 1 night in Feb 2023

8/10 Good

Mauricio

Stayed 1 night in Jan 2023

10/10 Excellent

Lizeth

Liked: Staff & service, amenities, property conditions & facilities

6/10 Okay

Jorge

Traveled with family
Liked: Property conditions & facilities
The room is nice but the service is bad
Stayed 5 nights in Apr 2022

10/10 Excellent

Allan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good will return when in queretaro
Stayed 1 night in Apr 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!! Staff is Excellent, Especially Able, the guy at the front of the hotel! The restaurant on property is Outstanding and Quick room service! Would Strongly Recommend!
Stayed 2 nights in Jan 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is Incredible, especially Mario, Alex and the rest of the Group. This is hands down the Best Hotel in Queretaro! If you want to stay at a Hotel that Truly takes Pride in Everything they do, this is it. Just Amazing People!!
Stayed 3 nights in Jan 2022

10/10 Excellent

Miguel Angel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021