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Hotel Ermitage

2.0 star property
Victorian hotel in Québec City

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Exterior
Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Combined shower/tub, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6
  • Place, Quebec City Town Hall
    ‪5 min walk‬
  • Place, Château Frontenac
    ‪7 min walk‬
  • Place, Quebec Cruise Terminal
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room

8.6 out of 10
Excellent
(10 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Classic Room, Multiple Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Classic Room, Multiple Beds

8.6 out of 10
Excellent
(12 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

Economy Plus Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Economy Plus Room

8.0 out of 10
Very good
(53 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio

1 bedroom, desk, blackout drapes, iron/ironing board

Junior Studio

8.8 out of 10
Excellent
(3 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is $160
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About the neighborhood

Québec City

Located in Old Quebec, Hotel Ermitage is within a 5-minute walk of Grande Allée and within 15 minutes of other popular attractions like Château Frontenac. The 10 rooms at this hotel include coffee makers, LCD TVs, and desk chairs.

What's nearby

  • Quebec City Town Hall - 5 min walk - 0.3 miles
  • Quebec City Convention Center - 5 min walk - 0.3 miles
  • Château Frontenac - 7 min walk - 0.4 miles
  • Quartier Petit Champlain - 7 min walk - 0.4 miles
  • Quebec Cruise Terminal - 12 min walk - 0.7 miles

Getting around

  • Quebec Palace Station - 12 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪Cochon Dingue Rue Saint-Jean - ‬4 min walk
  • ‪La Bûche - ‬2 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪1608 - ‬5 min walk
  • ‪Saint-Alexandre Pub - ‬5 min walk

About this property

Hotel Ermitage

Victorian hotel in Québec City
A local mainstay since 1840, Hotel Ermitage offers free WiFi in public areas, express check-in, and express check-out. Self parking is available for CAD 25 per night. Multilingual staff is on hand to answer questions. This smoke-free hotel also has a porter/bellhop.
40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and hair dryers are also standard. Housekeeping is available on request.

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Nov 20 - Nov 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 25 per night)
  • Limited onsite parking

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • 3 steps to reach entrance
  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1840
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in

Access methods

Key retrieval, private entrance

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 2026-08-31, 063210

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Frequently asked questions

Is a free cancellation option available at Hotel Ermitage?

Hotel Ermitage offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do close to Hotel Ermitage?

This hotel is situated in Old Quebec within a 10-minute walk of Château Frontenac, Grande Allée, and Citadel of Quebec. You'll also find Quebec Cruise Terminal and Quebec City Town Hall less than a mile away.

Will I be able to park at Hotel Ermitage?

Yes, uncovered parking is offered for CAD 25 per night.

Does Hotel Ermitage feature a casino at the property?

No, Hotel Ermitage doesn't have a casino.

Will I find an indoor pool at Hotel Ermitage?

No, there is no indoor pool at this hotel.

Are there hot tubs at Hotel Ermitage?

No, this hotel doesn't have a spa tub.

Does Hotel Ermitage feature a restaurant that includes a breakfast menu?

No, Hotel Ermitage doesn't have a restaurant that serves breakfast.

Will Hotel Ermitage allow pets to stay free of charge?

No, pets aren't allowed at Hotel Ermitage.

Does Hotel Ermitage have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Ermitage?

The closest major airport to Hotel Ermitage is Quebec City Jean Lesage Intl. Airport (YQB), which is 14.1 mi away (25 minutes by car).

Are there rooms with balconies at Hotel Ermitage?

No, you won't find guestrooms with balconies at Hotel Ermitage.

Reviews

Hotel Ermitage Reviews

8.0

Very Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 272 out of 777 reviews
Rating 8 - Good. 283 out of 777 reviews
Rating 6 - Okay. 144 out of 777 reviews
Rating 4 - Poor. 45 out of 777 reviews
Rating 2 - Terrible. 33 out of 777 reviews

Reviews

10/10 Excellent

Jan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good communication. In old town, very walkable!
Stayed 2 nights in Oct 2025

8/10 Good

Nicole

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location! It was very easy to walk around the old city. There was no staff on hand, but answered questions via phone. We didn't get new coffee mugs or coffee pods after the first night, but were easily able to get what we needed. I would stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roomy!

Very large rooms located in central area.
Stayed 3 nights in Jul 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025

6/10 Okay

Nancy Gek-Mui Lua

Disliked: Property conditions & facilities
Very convenient location. The staff at Hotel Arcadia was very helpful & friendly. I think his name is Charles. However, room is very small & not sound proof. Strange smell when coming in to the main area from outside.
Stayed 1 night in Jul 2025

6/10 Okay

Chloé

Business traveler, Traveled with partner
I wasn't too sure about the idea of not being greeted by someone at the door, but I got used to it. The room was a little small, but it had everything I needed. My room was closest to the entrance door, and it would shut loudly whenever someone came in during the night. I had no issues during my stay, however my friend did and it was hard for her to reach someone over the phone. I wish someone had been more readily available to answer questions.
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old charm walk-up

Room was on top floor of an older building. No elevator (we knew that when booked). The room felt clean even though it was older. Has a balcony that allows you to open the door to enjoy fresh air, but not sit out there. In a charming part of old town.
Stayed 1 night in Jul 2025

10/10 Excellent

alyson

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Valerie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Nobody to greet us at front desk upon arrival. We were prepared for that - but worried about how we might contact a person if there was a problem. Great location for old town Quebec. And older heritage building - many stair to climb to our room.
Stayed 1 night in Jun 2025

2/10 Terrible

Andrew

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was fantastic. The room itself was not as represented on the website. It was very small, with no dresser or drawers. The comforter had a large stain, towels were visibly dirty, and the shower had quite a lot of mold. There was a shard of broken glass on the sink. The equivalent of one full outlet was available for electronics. For a four day stay, we were given less than one roll of toilet paper. Staff were helpful to resolve the toilet paper and comforter problem.
Stayed 4 nights in Jun 2025

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is such a wonderful hotel in a GREAT location. It is a self-checkin style hotel so there is no normal lobby with hotel staff, however, I received multiple emails in advance plus a number to call if needed. Parking is about a 5 minute walk to a main parking garage. Room was spacious and clean. I would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

mack

Stayed 1 night in Jun 2025

6/10 Okay

Martin

Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Traveled with group
Liked: Amenities
Great location. Ease of check in. Cute hotel
Stayed 1 night in Jun 2025

8/10 Good

Marla

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had a nice stay at this hotel. The location was perfect, right in the old city and walking distance to main street and square. The hotel is clean and the room spacious, however it definitely needs to be fixed up. The ceiling and mirror in our room were cracked and the bathtub was all scratched. Despite these deficiencies, I would still recommend this hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Jacques

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Personne à la réception. Pas de stationnement. Chambre très petite. Internet lent. Présence de moisissures autour du bain et sur le rideau de bain. Hôtel vieillot. Points positifs, Hôtel bien situé et calme.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anton

Stayed 2 nights in Jun 2025

4/10 Poor

Moninder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one on front desk to give us key. We wait for hr. No AC. Shower was terrible. Overall it was unpleasant
Stayed 2 nights in Jun 2025

8/10 Good

Selena

Stayed 1 night in Jun 2025

10/10 Excellent

James, Nanaimo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location charming older building but 2 flights of stairs to our room and no elevator. Not a problem for us. We would stay here again.
Entrance
Stayed 3 nights in May 2025

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with my mom and sister before a cruise! We stayed two nights at the Hotel Ermitage. It was a delightful room, clean and secure. The hotel was quiet but with windows open in the morning it could be noisy. Location was perfect! We all said we would definitely stay here again:)
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bigger than expected. Had a little living room. Coffee maker microwave and mini fridge was convenient could bring leftovers from restaurants back to hotel. Close to all the popular tourist spots.
Stayed 2 nights in May 2025

10/10 Excellent

Daisy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cozy, charming, and conveniently located! An older hotel for sure, but everything was in decent condition and clean.
Stayed 3 nights in May 2025