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ZonaZ Boutique Hotel

3.5 star property
Adults-only hotel with a full-service spa and beach bars

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Photo gallery for ZonaZ Boutique Hotel

Deluxe Townhome, 2 Bedrooms | Outdoor pool | Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Property video
Courtyard
Front of property
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Housekeeping

Explore the area

View in a map
574 Pino Suárez Amapas, Colonia Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Olas Altas Street
    ‪1 min walk‬
  • Place, Playa de los Muertos
    ‪3 min walk‬
  • Place, Los Muertos Pier
    ‪5 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(17 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

Located in Romantic Zone, ZonaZ Boutique Hotel is within a 5-minute walk of popular attractions such as Playa de los Muertos and Bay of Banderas. This 10-room, 3.5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Olas Altas Street - 1 min walk - 0.1 miles
  • Playa de los Muertos - 3 min walk - 0.2 miles
  • Los Muertos Pier - 5 min walk - 0.3 miles
  • Olas Altas Beach - 9 min walk - 0.5 miles
  • Malecon - 2 min drive - 1.0 mile

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Tuna Azul - ‬3 min walk
  • ‪Cocos Kitchen - ‬3 min walk
  • ‪Tacos Revolucion - ‬3 min walk
  • ‪Piazzetta Ristorante - ‬3 min walk
  • ‪Anonimo - ‬3 min walk

About this property

ZonaZ Boutique Hotel

Adults-only hotel with a full-service spa and beach bars
Renovated in 2025, ZonaZ Boutique Hotel offers a full-service spa, an outdoor pool, and free WiFi in public areas. Airport transportation is made easy with a shuttle from the hotel to the airport (available on request) for USD 45.00 per room. The front desk has multilingual staff that can help with luggage storage, concierge services, and securing valuables. Other amenities at this adults-only hotel include conference space, coffee/tea in a common area, and express check-out.
Guests can expect 52-inch Smart TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Kitchenettes, balconies, and sitting areas are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zona Z Spa & Wellness has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Airport drop-off shuttle (surcharge) from 9:00 AM to 6:00 PM on request

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 14 per person
  • 4 beach bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Art gallery
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 155 square feet of conference space
  • Coworking space

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Tile flooring in room

More

  • Renovated guestrooms - June 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

The property charges 2.9 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 21 are not permitted to stay at this adults-only property (only guests 21 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Beach towels
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Partner property access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 14.00 per person
  • Airport shuttle fee: USD 45.00 per room
  • Late check-out fee: USD 69 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours, and checking out is easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ZonaZ Boutique Hotel Hotel
ZonaZ Boutique Hotel Puerto Vallarta
ZonaZ Boutique Hotel Hotel Puerto Vallarta

Frequently asked questions

What's there to do within easy reach of ZonaZ Boutique Hotel?

This hotel is situated in Romantic Zone within a 10-minute walk of Playa de los Muertos and Bay of Banderas. You'll also find Malecon and Cruise Ship Terminal within a short drive.

Is parking available on site at ZonaZ Boutique Hotel?

No, there isn't parking available at the hotel.

Is there a spa at ZonaZ Boutique Hotel?

Zona Z Spa & Wellness is the hotel's spa and services include sports massages, Swedish massages, reflexology, and couples treatments.

Does ZonaZ Boutique Hotel have a casino on the premises?

No, ZonaZ Boutique Hotel doesn't have a casino.

Is there an indoor pool at ZonaZ Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is ZonaZ Boutique Hotel good for couples?

At this adults-only hotel, couples will welcome the many amenities including Champagne service and in-room massages along with 4 beach bars.

Does ZonaZ Boutique Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does ZonaZ Boutique Hotel have a restaurant with a breakfast menu?

Yes, ZonaZ Boutique Hotel serves breakfast (local cuisine) each morning for a surcharge from its cafe.

Does ZonaZ Boutique Hotel allow pets to stay free of charge?

No, pets aren't allowed at ZonaZ Boutique Hotel though service animals are welcome.

Are there connecting rooms at ZonaZ Boutique Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to ZonaZ Boutique Hotel?

The closest major airport to ZonaZ Boutique Hotel is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 8.5 mi away (26 minutes by car).

Are there rooms with balconies at ZonaZ Boutique Hotel?

Yes, every guestroom at ZonaZ Boutique Hotel comes with a balcony with some featuring pool or mountain views.

Reviews

ZonaZ Boutique Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 139 out of 170 reviews
Rating 8 - Good. 23 out of 170 reviews
Rating 6 - Okay. 4 out of 170 reviews
Rating 4 - Poor. 2 out of 170 reviews
Rating 2 - Terrible. 2 out of 170 reviews

Reviews

10/10 Excellent

Susana Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and quiet.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and cozy. The A/C made the room very cool, which is nice in the Mexico heat.
Stayed 1 night in Jul 2025

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect couldn’t ask for more ! Rooms are so cute, clean, and staff are friendly. Good ac. 5 minute walk to the beach, it is in a steep hill but there is a tramway working all day for you to use for free. There is an Oxxo and pharmacy up the hill. Walking distance from several restaurants will definitely be staying here again !
Stayed 4 nights in Jul 2025

2/10 Terrible

Adriana

Stayed 6 nights in Jul 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect, just what I wanted/needed, something relaxing, clean, quaint and funky, absolutely charming. I forgot my hat when taken the shuttle and the driver returned it to the hotel, and I was able to pick up the next day. I hope I can return soon. Thank you ♥️🙏
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Stayed 3 nights in Jun 2025

2/10 Terrible

Charles

Stayed 3 nights in Jun 2025

10/10 Excellent

Jermaine, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds was excellent, keyless entry, awesome hotel intro and helpful staff with directions and recommendations, excellent room choice. Room amenities were plenty, beautiful patio backdrop overlooking the pool, HVAC worked great, property located up on a hill with a lot of stairs to climb, which we tackled early during our visit til we started hitting the bars late night coming back exhausted, and wondered whyyyyyyyy lol. If you can’t walk the steps after you party in heat like we did in June there is a funicular avai til the evening 9 or 10pm, otherwise take your time with stairs after hours, it’s part of experience. The property is worth it, near the beach, restaurants, shopping, bars, near a taxi stand as well. Loved the place and would visit again and again.
Stayed 6 nights in Jun 2025

10/10 Excellent

William, Reno

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small property is nested between a few upscale buildings. The room was cute and clean, and patio area very eclectic, with colorful murals. The free breakfast offered fresh fruit. I will stay again in the future.
Stayed 5 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property and great location. Easy to walk to beach and restaurants.
Stayed 9 nights in Apr 2025

10/10 Excellent

Tonali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and super comfortable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean Paul, Dallas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed at this boutique hotel is very nice. Hotel location is very convenient. Close to restaurants, bars and malecon is just a walking distance. Highly recomend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really nice hotel. Would stay there again.
Stayed 1 night in Mar 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lively. The room was well appointed and the bed comfortable. The only negative were the sheer curtains that made it hard to sleep once the sun was up.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen, Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Feb 2025

10/10 Excellent

Rammy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great visit and tucked away but so close and walkable to everything. Although it is at the top of the hill, there is a tram that goes up and down nonstop. Would definitely stay again, the rooms have everything you need. Thanks for a great stay!
Stayed 6 nights in Feb 2025

10/10 Excellent

Randy

Liked: Staff & service, property conditions & facilities
Really enjoyed my stay there. Located in the heart of Puerta Vallarta. The funicular towards the beach near the taxi stand. Really enjoyed it.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel

We stayed here 3 nights. The room was clean and comfortable. We had a small balcony overlooking the courtyard where we enjoyed our coffee every morning. All rooms face the street and have a balcony that overlooks the courtyard. Access requires climbing stairs - fine for us but it might be a challenge for anyone with limited mobility. The staff were very friendly. It’s in a good location - close, but not in the middle of the high-traffic restaurant area. Access by foot does require either climbing long stairs or riding the funicular.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ellen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Cameron, Saskatoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to walk to the beach and the malecon but away enough that it was very quiet at night. Very nice hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed our stay and breakfast was good with fresh orange juice. Only complaint is that the older woman working on the weekend was a bit rude and unpleasant.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel awesome service!!!

Our stay was awesome staff was very friendly and professional the hotel manager took us personally to our room and explained everything about our room I found that very pleasant for her to do that.
Stayed 7 nights in Oct 2024

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