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ZonaZ Boutique Hotel

3.5 star property

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Photo gallery for ZonaZ Boutique Hotel

A courtyard with a mural, outdoor seating, and a staircase.
Property video
Point of interest
A hotel room with a large bed, a wooden headboard, a small desk with a lamp, a chair, and a view of the outdoors.
A lounge area with a mural, lounge chairs, and a staircase.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Business services

Explore the area

View in a map
574 Pino Suárez Amapas, Colonia Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Olas Altas Street
    ‪1 min walk‬
  • Place, Playa de los Muertos
    ‪3 min walk‬
  • Place, Los Muertos Pier
    ‪5 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪19 min drive‬

Room options

View all photos for Premier Studio Suite, 1 King Bed, Private Pool, Courtyard View

A hotel room with a sofa, a small wooden table, a radiator, a bed with white bedding, and a colorful artwork on the wall.

Premier Studio Suite, 1 King Bed, Private Pool, Courtyard View

10.0 out of 10
Exceptional
(18 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, 1 King Bed, Balcony, Courtyard View

Deluxe Studio Suite, 1 King Bed, Balcony, Courtyard View | Living area | 52-inch Smart TV with digital channels, TV

Deluxe Studio Suite, 1 King Bed, Balcony, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Puerto Vallarta

Located in Romantic Zone, ZonaZ Boutique Hotel is within a 5-minute walk of Playa de los Muertos and within 15 minutes of other popular attractions like Bay of Banderas. This 10-room, 3.5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Olas Altas Street - 1 min walk - 0.1 miles
  • Playa de los Muertos - 3 min walk - 0.2 miles
  • Los Muertos Pier - 5 min walk - 0.3 miles
  • Olas Altas Beach - 9 min walk - 0.5 miles
  • Malecon - 3 min drive - 1.2 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 28 min drive

Restaurants

  • ‪Tuna Azul - ‬3 min walk
  • ‪Anonimo - ‬3 min walk
  • ‪Piazzetta Ristorante - ‬3 min walk
  • ‪The Palm - ‬2 min walk
  • ‪Tacos Revolucion - ‬3 min walk

About this property

ZonaZ Boutique Hotel

Renovated in 2025, ZonaZ Boutique Hotel offers a full-service spa, an outdoor pool, and free WiFi in public areas. Airport transportation is made easy with a shuttle from the hotel to the airport (available on request) for USD 45.00 per room. The front desk has multilingual staff that can help with securing valuables, concierge services, and luggage storage. Other amenities at this adults-only hotel include conference space, coffee/tea in a common area, and express check-out.
Guests can expect 52-inch Smart TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer rainfall showers and hair dryers. Kitchenettes, balconies, and sitting areas are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zona Z Spa & Wellness has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Airport drop-off shuttle (surcharge) from 9:00 AM to 6:00 PM on request

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 14 per person
  • 4 beach bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Art gallery
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 155 square feet of conference space
  • Coworking space

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • No elevator
  • Tile flooring in room

More

  • Renovated guestrooms - June 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Mobile key entry
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

The property charges 3.6 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 21 are not permitted to stay at this adults-only property (only guests 21 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 14.00 per person
  • Airport shuttle fee: USD 45.00 per room
  • Late check-out fee: USD 69 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.6 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours, and checking out is easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ZonaZ Boutique Hotel Hotel
ZonaZ Boutique Hotel Puerto Vallarta
ZonaZ Boutique Hotel Hotel Puerto Vallarta

Frequently asked questions

What's there to do within easy reach of ZonaZ Boutique Hotel?

This hotel is situated in Romantic Zone within a 10-minute walk of Playa de los Muertos and Bay of Banderas. You'll also find Malecon and Conchas Chinas Beach within a short drive.

How much does it cost to stay at ZonaZ Boutique Hotel?

As of Jul 20, 2026, prices found for a 1-night stay for 2 adults at ZonaZ Boutique Hotel on Jul 21, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at ZonaZ Boutique Hotel?

No, there isn't parking at this hotel.

Is there a spa at ZonaZ Boutique Hotel?

Zona Z Spa & Wellness is the hotel's spa and services include hot stone massages, sports massages, aromatherapy, and couples treatments.

Does ZonaZ Boutique Hotel have a casino on the premises?

No, ZonaZ Boutique Hotel doesn't have a casino.

Is there an indoor pool at ZonaZ Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about ZonaZ Boutique Hotel?

At this adults-only hotel, couples will welcome the many amenities including champagne service and in-room massages along with 4 beach bars.

Are there hot tubs at ZonaZ Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does ZonaZ Boutique Hotel have a restaurant with a breakfast menu?

Yes, ZonaZ Boutique Hotel serves breakfast (local cuisine) each morning for a surcharge from its cafe.

Does ZonaZ Boutique Hotel allow pets to stay free of charge?

No, pets aren't allowed at ZonaZ Boutique Hotel though service animals are welcome.

Are there connecting rooms at ZonaZ Boutique Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to ZonaZ Boutique Hotel?

The closest major airport to ZonaZ Boutique Hotel is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 8.5 mi away (28 minutes by car).

Are there rooms with balconies that I can book at ZonaZ Boutique Hotel?

Yes, every guestroom at ZonaZ Boutique Hotel comes with a balcony and some offer mountain and pool views.

ZonaZ Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 160 out of 195 reviews
Rating 8 - Good. 27 out of 195 reviews
Rating 6 - Okay. 4 out of 195 reviews
Rating 4 - Poor. 2 out of 195 reviews
Rating 2 - Terrible. 2 out of 195 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dadrien

Liked: Cleanliness, staff & service, property conditions & facilities
My first time in Mexico and this was a great place to stay! It’s located in the heart of zona romantica and everything was within walking distance.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities
Clean, comfortable room in a pleasant part of town.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Wonderfull property, short walk to the main street and beach, yet a very quiet street. Small plunge pool and patio a nice, and the unit had a small kitchenette. I really enjoyed my stay and plan on returning next year.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

pasquale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Dmitry

Liked: Cleanliness, amenities, property conditions & facilities
Lovely small hotel. Very comfy bed and a having a balcony was great. Staff are very friendly and also let me checkout a bit later. Will stay again here. Oh and AC worked really well too!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

jaclyn

Liked: Cleanliness, staff & service
The room was very clean and modern. The front desk staff was very nice and helped us carry some luggage to our room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and beautifully decorated. The hotel was charming and perfectly located between the beach and entertainment district. The staff was kind, helpful, and informative. I would highly recommend this quaint boutique to all travelers. Thank you for making my stay so memorable.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

James C

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was clean and very well stocked. Location was amazing! Would love to come back.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Quiet
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities
Overall, the hotel met all our needs. The location was nice and very walkable to all the things we needed. There was a great coffee shop around the corner which we started each day. The room was clean and equipped with what you need. The only complaint we had was that you could hear people walking in the street late at night.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

andrew A

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great! Super helpful and made great recommendations. Room was very clean. We would stay here again.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Tonali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and super comfortable stay.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Be aware that you must be able to climb stairs.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really nice hotel. Would stay there again.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property and great location. Easy to walk to beach and restaurants.
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We loved our stay at ZonaZ. There was hardly anyone at the hotel, or at least it felt that way. Very relaxing. Loved the spa services available. Great location, as long as you don’t mind a few stairs.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and quiet.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Traveled with a group of friends and they stayed at a hotel twice the price of the ZonaZ both located within steps of each other. I prefer the boutique nature of hotels such as ZonaZ as it has all the amenities that I need without overdoing it with things I don't need or want in a hotel stay. Great location, clean room, and feeling of security is what I need and exactly what ZonaZ provided.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price a lovely hotel with a good size room in a quieter part of town with easy access to beach - hope to come back
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay close to what we wanted and a nice quite location for restful sleep.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

JD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We would definitely come again.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything just walking distance, do recommend! So unique I really enjoyed our stay.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Mohamed Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

MARCUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and staff! Would stay there again for sure. Great beds, clean room, nice quiet hotel close to the beach!
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to walk to the beach and the malecon but away enough that it was very quiet at night. Very nice hotel.
Stayed 3 nights in Dec 2024

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