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Suites Plaza del Rio - Family Hotel Malecon Centro

Property class: 2.5

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Photo gallery for Suites Plaza del Rio - Family Hotel Malecon Centro

A person sitting by a pool with a large hat and red swimsuit.
A corridor with a tiled floor, a metal railing, and potted plants.
A family dining at a kitchen counter with a microwave, a potted plant, and a window with curtains.
A couple holding hands on a balcony with a view of lush greenery and trees.
A hotel room with a teal-colored headboard, a bed with a blue bedspread, two bedside tables with lamps, and a ceiling fan.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Laundry
  • Kitchen

Explore the area

View in a map
Calle Hidalgo No.116, Zona Centro, Puerto Vallarta, JAL, 48300
  • Place, Church of Our Lady of Guadalupe
    ‪3 min walk‬
  • Place, Malecon
    ‪9 min walk‬
  • Place, Playa de los Muertos
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite con cocineta

A hotel room with a bed, a nightstand with a lamp, and a phone.

Junior Suite con cocineta

7.8 out of 10
Good
(9 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recĂĄmaras con cocineta

A hotel room with a bed, a ceiling fan, two bedside tables with lamps, and a teal accent wall.

Master Suite 2 recĂĄmaras con cocineta

8.6 out of 10
Excellent
(4 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite con cocineta y balcĂłn

A hotel room with a bed, two nightstands with lamps, a ceiling fan, an air conditioning unit, and a balcony with green curtains.

Junior Suite con cocineta y balcĂłn

7.8 out of 10
Good
(9 reviews)
  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recamaras con cocineta y BalcĂłn

A dining area with a round table, four chairs, a television mounted on the wall, a microwave, and a refrigerator.

Master Suite 2 recamaras con cocineta y BalcĂłn

8.4 out of 10
Very good
(9 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

Puerto Vallarta

Located in Downtown Puerto Vallarta, Suites Plaza del Rio - Family Hotel Malecon Centro is within a 5-minute walk of Bay of Banderas and within 15 minutes of other popular attractions like Malecon. Each of the 24 rooms at this hotel includes a kitchen, a dining area, and a refrigerator. It's connected to a shopping center in central Puerto Vallarta, and also a short walk from Playa de los Muertos and Los Muertos Pier.

What's nearby

  • Cuale Island - 1 min walk - 0.1 miles
  • Olas Altas Beach - 2 min walk - 0.1 miles
  • Church of Our Lady of Guadalupe - 3 min walk - 0.2 miles
  • Malecon - 9 min walk - 0.5 miles
  • Playa de los Muertos - 9 min walk - 0.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Devil's Bar - ‬2 min walk
  • ‪Vitea Restaurante - ‬3 min walk
  • ‪Day Off - ‬2 min walk
  • ‪Xolo - ‬3 min walk
  • ‪Lix Xocodiva - ‬3 min walk

About this property

Suites Plaza del Rio - Family Hotel Malecon Centro

Guests staying at Suites Plaza del Rio - Family Hotel Malecon Centro enjoy access to 2 outdoor pools, a children's pool, and a rooftop terrace. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a library, and a terrace.
32-inch LED TVs come with cable channels. Other amenities include kitchens, dining areas, and refrigerators. Weekly housekeeping is available.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 1,001 reviews
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Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Library

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On the bay
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 59 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suites Plaza RĂ­o
Suites Plaza RĂ­o Hotel
Suites Plaza RĂ­o Hotel Puerto Vallarta
Suites Plaza RĂ­o Puerto Vallarta
Suites Plaza RĂ­o Resort Puerto Vallarta
Suites Plaza RĂ­o Resort
Suites Plaza RĂ­o Puerto Valla
Suites Plaza del RĂ­o
Suites Plaza del Rio Family Hotel Malecon Centro
Suites Plaza del Rio - Family Hotel Malecon Centro Hotel

Frequently asked questions

What's there to see near Suites Plaza del Rio - Family Hotel Malecon Centro?

This hotel is situated in Downtown Puerto Vallarta within a 10-minute walk of Bay of Banderas and Playa de los Muertos. You'll also find Malecon and Cruise Ship Terminal within a short drive.

Is parking available on site at Suites Plaza del Rio - Family Hotel Malecon Centro?

No, this hotel doesn't offer parking.

Does Suites Plaza del Rio - Family Hotel Malecon Centro have a casino?

No, Suites Plaza del Rio - Family Hotel Malecon Centro doesn't have a casino.

Will I find an indoor pool at Suites Plaza del Rio - Family Hotel Malecon Centro?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Suites Plaza del Rio - Family Hotel Malecon Centro?

Amenities that appeal to couples at this riverfront hotel include a kitchen as well as 2 outdoor pools and designer stores.

Does Suites Plaza del Rio - Family Hotel Malecon Centro have a hot tub?

No, there isn't a spa tub at this hotel.

Does Suites Plaza del Rio - Family Hotel Malecon Centro have a restaurant that serves breakfast?

No, Suites Plaza del Rio - Family Hotel Malecon Centro doesn't have a restaurant that serves breakfast.

Will Suites Plaza del Rio - Family Hotel Malecon Centro allow pets to stay for free?

No, pets and service animals aren't allowed at Suites Plaza del Rio - Family Hotel Malecon Centro.

Does Suites Plaza del Rio - Family Hotel Malecon Centro have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Suites Plaza del Rio - Family Hotel Malecon Centro?

The closest major airport to Suites Plaza del Rio - Family Hotel Malecon Centro is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 7.1 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Suites Plaza del Rio - Family Hotel Malecon Centro?

Yes, some guestrooms at Suites Plaza del Rio - Family Hotel Malecon Centro offer a balcony and may feature city views.

Suites Plaza del Rio - Family Hotel Malecon Centro Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 149 out of 349 reviews
Rating 8 - Good. 112 out of 349 reviews
Rating 6 - Okay. 44 out of 349 reviews
Rating 4 - Poor. 22 out of 349 reviews
Rating 2 - Terrible. 22 out of 349 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, great if you travel with kids, near all the attractions and the mercado. Would stay there again.
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness
Be careful because they charged me twice when I was checking they said my card don’t pass through and they asked me for another credit card or cash so I pay cash I complain, but I haven’t received any money back. Terrible experience.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location, nice staff.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful staff, beautiful rooftop pool
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Large spacious rooms with friendly staff
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping nearby is good, AC was good, local dining was excellent
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Friendly staff, great location.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Have stayed here many times.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great location, the only complaints were checking in found dirty female pads in bathroom right on toilet paper holder. Also the wifi was an issue the whole time we were there.
Stayed 10 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Horrible
Stayed 8 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location eas excellent, room was clean and functional. Enjoyed our stay, would return again
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was a great, clean hotel, the suite was huge and stayed cool. The staff was great! I would recommend this place and return to stay here again.
Stayed 12 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much fun, provided adequate cooking supplies. The blender was a must! Staff was great, but one thing was construction at 9 am was annoying but that was only one morning. Will definitely come back 😁
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location beautiful suites
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location friendly staff
Stayed 9 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent, rooms were large and clean, and it’s in a perfect location. Only reason I gave it 4 stars instead of 5 is because it’s an older hotel and doesn’t have a large pool, just pools you can sit in. I would definitely stay again!
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good clean rooms, bed was very hard
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Location and roof top pool.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean. The staff is very friendly and helpful.
Stayed 14 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel
Stayed 12 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and everything was in order. Love the location of this hotel and the staff are so friendly and helpful. Great roof top for sun tanning.
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Balcony loved it
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near every where room plenty of space clean i love it
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel close to everything very quit place for sleeping
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local area and authentic hotel
Stayed 1 night in Jan 2025

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