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Suites Plaza del Rio - Family Hotel Malecon Centro

2.5 star property

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Photo gallery for Suites Plaza del Rio - Family Hotel Malecon Centro

2 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Balcony view
In-room safe, iron/ironing board, bed sheets
Terrace/patio
Master Suite 2 recámaras con cocineta | In-room safe, iron/ironing board, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Hidalgo No.116, Zona Centro, Puerto Vallarta, JAL, 48300
  • Place, Church of Our Lady of Guadalupe
    ‪3 min walk‬
  • Place, Malecon
    ‪9 min walk‬
  • Place, Playa de los Muertos
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite con cocineta

In-room safe, iron/ironing board, bed sheets

Junior Suite con cocineta

7.8 out of 10
Good
(9 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recámaras con cocineta

In-room safe, iron/ironing board, bed sheets

Master Suite 2 recámaras con cocineta

8.6 out of 10
Excellent
(4 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite con cocineta y balcón

In-room safe, iron/ironing board, bed sheets

Junior Suite con cocineta y balcón

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recamaras con cocineta y Balcón

In-room safe, iron/ironing board, bed sheets

Master Suite 2 recamaras con cocineta y Balcón

8.4 out of 10
Very good
(9 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

Puerto Vallarta

Located in Downtown Puerto Vallarta, Suites Plaza del Rio - Family Hotel Malecon Centro is within a 5-minute walk of Bay of Banderas and within 15 minutes of other popular attractions like Malecon. This 24-room hotel welcomes guests with 2 outdoor pools, 24-hour room service, and a rooftop terrace. Centrally located in Puerto Vallarta, the hotel is connected to a shopping center, and a short walk from Playa de los Muertos and Cuale Island.

What's nearby

  • Cuale Island - 1 min walk - 0.1 miles
  • Olas Altas Beach - 2 min walk - 0.1 miles
  • Church of Our Lady of Guadalupe - 3 min walk - 0.2 miles
  • Malecon - 9 min walk - 0.5 miles
  • Playa de los Muertos - 9 min walk - 0.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Lix Xocodiva - ‬3 min walk
  • ‪Devil's Bar - ‬2 min walk
  • ‪Day Off - ‬2 min walk
  • ‪The River Cafe - ‬3 min walk
  • ‪Xolo - ‬3 min walk

About this property

Suites Plaza del Rio - Family Hotel Malecon Centro

Guests staying at Suites Plaza del Rio - Family Hotel Malecon Centro enjoy access to 2 outdoor pools, a children's pool, and a rooftop terrace. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, a library, and express check-out.
32-inch LED TVs come with cable channels. Other amenities include kitchens, dining areas, and refrigerators.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Library

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On the bay
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 59 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suites Plaza Río
Suites Plaza Río Hotel
Suites Plaza Río Hotel Puerto Vallarta
Suites Plaza Río Puerto Vallarta
Suites Plaza Río Resort Puerto Vallarta
Suites Plaza Río Resort
Suites Plaza Río Puerto Valla
Suites Plaza del Río
Suites Plaza del Rio Family Hotel Malecon Centro
Suites Plaza del Rio - Family Hotel Malecon Centro Hotel

Frequently asked questions

Is free cancellation available at Suites Plaza del Rio - Family Hotel Malecon Centro?

Suites Plaza del Rio - Family Hotel Malecon Centro offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see near Suites Plaza del Rio - Family Hotel Malecon Centro?

This hotel is situated in Downtown Puerto Vallarta within a 10-minute walk of Bay of Banderas and Playa de los Muertos. You'll also find Malecon and Cruise Ship Terminal within a short drive.

Is parking available on site at Suites Plaza del Rio - Family Hotel Malecon Centro?

No, there isn't parking available at the hotel.

Does Suites Plaza del Rio - Family Hotel Malecon Centro have a casino?

No, Suites Plaza del Rio - Family Hotel Malecon Centro doesn't have a casino.

Will I find an indoor pool at Suites Plaza del Rio - Family Hotel Malecon Centro?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Suites Plaza del Rio - Family Hotel Malecon Centro?

Amenities that appeal to couples at this riverfront hotel include a kitchen and around-the-clock room service along with 2 outdoor pools.

Does Suites Plaza del Rio - Family Hotel Malecon Centro have a hot tub?

No, there isn't a spa tub at this hotel.

Does Suites Plaza del Rio - Family Hotel Malecon Centro have a restaurant that serves breakfast?

No, Suites Plaza del Rio - Family Hotel Malecon Centro doesn't have a restaurant that serves breakfast.

Will Suites Plaza del Rio - Family Hotel Malecon Centro allow pets to stay for free?

No, pets and service animals aren't allowed at Suites Plaza del Rio - Family Hotel Malecon Centro.

Does Suites Plaza del Rio - Family Hotel Malecon Centro have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Suites Plaza del Rio - Family Hotel Malecon Centro?

The closest major airport to Suites Plaza del Rio - Family Hotel Malecon Centro is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 7.1 mi away (27 minutes by car).

Are there rooms with balconies at Suites Plaza del Rio - Family Hotel Malecon Centro?

Yes, some guestrooms at Suites Plaza del Rio - Family Hotel Malecon Centro offer a balcony and may feature city views.

Suites Plaza del Rio - Family Hotel Malecon Centro Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 132 out of 320 reviews
Rating 8 - Good. 104 out of 320 reviews
Rating 6 - Okay. 42 out of 320 reviews
Rating 4 - Poor. 22 out of 320 reviews
Rating 2 - Terrible. 20 out of 320 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2025

8/10 Good

Randall Allison

Liked: Cleanliness, amenities, property conditions & facilities
Location eas excellent, room was clean and functional. Enjoyed our stay, would return again
Stayed 10 nights in Nov 2025

10/10 Excellent

Christina

Stayed 4 nights in Nov 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and everything was in order. Love the location of this hotel and the staff are so friendly and helpful. Great roof top for sun tanning.
Stayed 7 nights in Nov 2025

6/10 Okay

Linda

Disliked: Cleanliness
Room needed an update. Old cabinets in the kitchen, pots and pans were scratched teflon bathroom vanity and tile were old and not clean. Space was nice, air conditioning worked well. Wifi only worked in kitchen area. Good location. Friendly staff. Would stay again if I could get a renovated room.
Stayed 8 nights in Nov 2025

6/10 Okay

Rohan Kumar Reddy

Liked: Staff & service
No breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location and roof top pool.
Stayed 4 nights in Nov 2025

10/10 Excellent

miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes but not balcony
Stayed 7 nights in Oct 2025

10/10 Excellent

Helene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean. The staff is very friendly and helpful.
Stayed 14 nights in Oct 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Esta muy bien ubicado y las suites son grandes. Solo las albercas no son albercas, son más bien como pequeños jacuzzis
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Horrible, uncomfortable beds and pillows. Living area and kitchen were so hot you couldn’t sit in there.
Stayed 4 nights in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

6/10 Okay

larry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Fleming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As advertised
Stayed 7 nights in Jun 2025

8/10 Good

ISRAEL, AUCKLAND

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/C
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Rebeca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

Very poor customer service and no effort to help. The air conditioner of one of the bedrooms didn’t work.
Stayed 3 nights in Jul 2025

8/10 Good

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a pool, but I was disappointed that it closed early so I didn’t get a chance to enjoy it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location beautiful suites
Stayed 9 nights in Jun 2025

6/10 Okay

Jorge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is closed to the beach and stores
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location friendly staff
Stayed 9 nights in Jun 2025

8/10 Good

deborah marie

Stayed 7 nights in Apr 2025

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel
Stayed 12 nights in May 2025

6/10 Okay

Natasha Lynne

Traveled with partner
Liked: Cleanliness, amenities
Loved the location. Pool is not heated and small(just for sitting in). But the roof top area has a great view of the river and the bay. Room was excellent value with the kitchen having everything you need to make a meal and the staff were friendly but unfortunately the beds were terribly uncomfortable. I would not stay there again because we couldn’t get a good nights sleep on the bed. That being said if you can get past the bed this hotel was lovely!
The view from our balcony
Rooftop
Stayed 6 nights in Mar 2025

10/10 Excellent

Francisco

Stayed 2 nights in May 2025

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