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Aparthotel

Mar Sereno Hotel & Suites

3.0 star property

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Photo gallery for Mar Sereno Hotel & Suites

Outdoor pool
Suite, 1 King Bed | View from room
Junior Suite, 1 King Bed with Sofa bed
Suite, 1 King Bed | Private kitchen | Microwave, coffee/tea maker
Exterior

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Air conditioning
  • Laundry
  • Outdoor Space

Explore the area

View in a map
Puerto Vallarta
  • Place, Boca de Tomatlan Trailhead
    ‪19 min walk‬
  • Place, Boca
    ‪19 min walk‬
  • Place, Malecon
    ‪24 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room | TV

Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • Ocean view
  • 377 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Junior with Sea View

Room

Quadruple Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 2

View all photos for Quadruple Suite with Sea View

Room

Quadruple Suite with Sea View

  • 269 sq ft
  • Sleeps 4

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Exterior

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About the neighborhood

Puerto Vallarta

Located within a 5-minute walk of Bay of Banderas, Mar Sereno Hotel & Suites is within a mile (2 km) of Boca de Tomatlan Trailhead. Each of the 30 rooms at this 3-star aparthotel includes a kitchenette, a balcony, and a microwave.
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • Boca de Tomatlan Trailhead - 19 min walk - 1.0 mile
  • Boca - 19 min walk - 1.0 mile
  • Playa de los Muertos - 21 min drive - 11.0 miles
  • Malecon - 24 min drive - 12.4 miles
  • Cruise Ship Terminal - 30 min drive - 16.2 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 52 min drive

Restaurants

  • ‪La Fuente - ‬4 min drive
  • ‪Mismaloya Grill Restaurant - ‬3 min drive
  • ‪Sushi Bar Kyoto - ‬4 min drive
  • ‪Le Kliff - ‬4 min walk
  • ‪Tequila Don Tadeo - ‬4 min drive

About this property

Mar Sereno Hotel & Suites

Guests of Mar Sereno Hotel & Suites enjoy features like an outdoor pool, a children's pool, and express check-in. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this beach aparthotel include a terrace, laundry facilities, and wedding services.
Each apartment is air-conditioned and features a kitchenette and a balcony. Relax with a rainfall shower. Other standard amenities include a coffee maker, a ceiling fan, and a phone.
An outdoor pool and a children's pool are on site.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: High-speed internet

Parking and transportation

  • Area shuttle (surcharge)
  • Limo/town car service
  • Car rental
  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's pool

Kitchenette

  • Coffee/tea maker
  • Microwave

Bathroom

  • 1 private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Tour and ticket assistance
  • Wedding services

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 11 floors
  • 30 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Mar Sereno
Mar Sereno Hotel
Mar Sereno Hotel Puerto Vallarta
Mar Sereno Puerto Vallarta
Mar Sereno Hotel Suites
Mar Sereno & Suites Aparthotel
Mar Sereno Hotel & Suites Aparthotel
Mar Sereno Hotel & Suites Puerto Vallarta
Mar Sereno Hotel & Suites Aparthotel Puerto Vallarta

Frequently asked questions

Are free cancellation options available at Mar Sereno Hotel & Suites?

Mar Sereno Hotel & Suites offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see close to Mar Sereno Hotel & Suites?

This aparthotel is located in Puerto Vallarta, just steps from Bay of Banderas. You'll also find Playa Mismaloya and Playa Gemelas within a short drive.

Will I be able to park at Mar Sereno Hotel & Suites?

Yes, self parking is offered for free at the aparthotel.

Does Mar Sereno Hotel & Suites feature a casino on the premises?

No, Mar Sereno Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Mar Sereno Hotel & Suites?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Mar Sereno Hotel & Suites a good place to stay for couples?

Couples will appreciate amenities at this aparthotel, including a rainfall showerhead and a kitchenette in each apartment, and some feature ocean view.

Are there hot tubs at Mar Sereno Hotel & Suites?

No, there isn't a spa tub at this aparthotel.

Does Mar Sereno Hotel & Suites have a restaurant with a breakfast menu?

No, Mar Sereno Hotel & Suites doesn't have a restaurant that serves breakfast.

Does Mar Sereno Hotel & Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mar Sereno Hotel & Suites.

Are there connecting rooms at Mar Sereno Hotel & Suites?

No, there aren't connecting guestrooms at this aparthotel.

What is the closest airport to Mar Sereno Hotel & Suites?

The closest major airport to Mar Sereno Hotel & Suites is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 17.4 mi away (52 minutes by car).

Can I book a room with a balcony at Mar Sereno Hotel & Suites?

Yes, every apartment at Mar Sereno Hotel & Suites comes with a balcony and some offer ocean views.

Does Mar Sereno Hotel & Suites host weddings?

There are wedding services available at Mar Sereno Hotel & Suites if that's in your vacation plans.

Mar Sereno Hotel & Suites Reviews

Reviews

4.2
Rating 10 - Excellent. 12 out of 154 reviews
Rating 8 - Good. 17 out of 154 reviews
Rating 6 - Okay. 24 out of 154 reviews
Rating 4 - Poor. 18 out of 154 reviews
Rating 2 - Terrible. 83 out of 154 reviews

4.4/10

Cleanliness

5.2/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

Reviews

8/10 Good

jason

Stayed 2 nights in Mar 2023

2/10 Terrible

Alan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in remodelation,no hot water, no air conditioner, dirty, and everything is old
Stayed 4 nights in Mar 2023

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
This property is not open no water no beds its under construction
Stayed 1 night in Mar 2023

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Robbed by the staff

Well the first impression was good but then after the cockroaches started coming out it was a little discouraging but I was ok with that the view was amazing and the construction was going on 24-7 even on Xmas eve but that’s not the worst getting my car broken into and lots of personal items taken was a real bummer and It just happened to be that the cameras didn’t work in that area because of the construction and management did nothing about it but just gave me this oh well and I’m in a Volvo semi alarm had to go off and they did it when I went walking to the beach it was done by the employees I’ve stayed all over the place and never been robbed by employees usually it’s the locals so I wouldn’t recommend anyone staying here with all the construction debris loose balcony rails and missing tiles that you can stub your toes on I wouldn’t recommend this place ide go somewhere else not kid friendly at all no Covid safe practices either
Stayed 1 night in Dec 2021

2/10 Terrible

Maria

Stayed 4 nights in Dec 2021

2/10 Terrible

Tolandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

JERRY

Liked: Staff & service, room comfort

Hotel Rustico

I'll be honest. It's under construction. But the rooms are clean and sheets fresh and the view is a multimillion dollar view. When you want South Pacific type water.. it's here. There is a stone built natural tide pool on the beach. The swimming pool is very clean and nice. There is cable TV, WiFI is strong in lobby but not so much in the room. If you can stand limited construction noise then this is a deal for the price. I love it. Shopping and food closeby in seaside village Boca de Tomatlan.
Stayed 7 nights in Nov 2021

2/10 Terrible

Henry

Traveled with family
Disliked: Property conditions & facilities, room comfort

Under construction

Terrible experience! Most of the hotel is under construction. Some areas in very bad condition. I highly advise against it!
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent attention from the owner
Stayed 4 nights in May 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Property was under construction. That seem to be no problem. But if you’re going to rent rooms finish them.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
***DO NOT STAY AT THIS HOTE*** the hotel is under construction. The pictures are nothing like what the hotel looks like . They literally put up boards at night to keep random people from walking in the property as it has no walls (looks like it’s being de gutted. Expedia should take down their listing !!!
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beautiful location. We saw whales every day from our balcony
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like is the view from the room, but the place is a mess, filthy never again
Stayed 5 nights in Mar 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está abandobado y no tiene recepcionista. No deberia estar funcionando y lo venden como que si
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they messed up my reservation room was not ready had to stay in vp suite for night. it had roach big as my hand not cl eaned. mold everywhere.. Got better room next day. They did not speak English . took 4 days to be told had to leave key to get room cleaned. Had to ask for clean towels toilet paper. Water out alot lot times no hot water and air electric out 1 day. veiw was great
Stayed 12 nights in Jan 2020

2/10 Terrible

Yolanda

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
We only stayed there for 15 minutes. This hotel should be removed from your hotels list.
Stayed 1 night in Feb 2020

6/10 Okay

Leslie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Sixties vibe in a modern setting.

First room smelled so bad that it was uninhabitable. Moved to the Jimi Hendrix Suite which was much better. This must have been an incredible hotel back in the 60's/70's which has been allowed to rot in situ. Staff were well-meaning and helped as much as possible. The tide pool was amazing, I can just imagine Jimi and Janis chilling in the hot tub.
Stayed 1 night in Feb 2020

6/10 Okay

Victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
The Hotel claimed not to have oir reservation on their computer when we arrived. The were sold lit and after driving 16 hours we had no room. Expedia did nothing to help us.
Stayed 2 nights in Jul 2019

2/10 Terrible

frances

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view, but had nothing else

The view From the balcony was magnificent. My suite kitchen had a sink and one glass. The sink outside the bathroom leaked all night onto the tile floor. The bathroom drain smelled like sewer. I had to keep the door closed. There were very big piles of dirty laundry in the hallways, The wifi only worked in the lobby and parking lot. The staff were really nice. The hotel is far from Puerto Vallarta.
Stayed 6 nights in Feb 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just really bad didn't have my room ready no staff just bad
Stayed 2 nights in Jan 2019

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