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Recent guest reviews

I have stayed at this property three times and I’ve always had a great time I’ve always stayed in the king suite which has two rooms a full kitchen and two bathrooms the value here is excellent and the grounds are very nice with lots of palm trees and nice swimming pool. Menu and food at the swim up bar in the swimming pool is good fresh food and affordable the staff is always very nice and helpful. Also really quiet at night and closer to Marina where there is lots of choices for food and shops .only a six dollar cab ride to the Malecón in downtown Puerto Vallarta but a nice resort to get out of the downtown area at night for a quiet stay . They also offer all excursions and rental cars on site if you wish to do something like that during your stay. Staff is very happy and I will be staying here or in the future

The resort exceeded our expectations. The views were great. The facilities and rooms were very clean and well maintained. The only thing that would be nice would be more food options.

The tranquility of the area and kindness of the staff

Location is great for the Marina area. Hotel staff were friendly. Food quality wasn't that good. Not sure we received clean sheets each day. Older property in need of some updating. No fitness center.

The place is very tired and the room was a big disappointment. The bathroom shower wasn’t clean, the linens were pilled and past their prime and the room had no view. Not a place I would return to.

The pool was absolutely beautiful! The staff was great at the pool, beach and restaurants. At times a little slow, but that was just during busier times. The staff at the check-in desk could be a bit friendlier, as I didn’t feel very welcomed when I arrived.

The staff were all very helpful and friendly. The jetted tub was very nice and the kitchenette was great. The beach chairs were nice. I didn't like the fact that there were only 2 restaurants and 2 bars and that during the weekdays they must have very short hours. It was close to the marina and that was a nice area to walk around. I think the bar out by the beach should be bigger and open more hours and at night.

The staff really went out of their way to ensure we had a great time here at the resort and around Puerto Vallarta. The activities director Tony was superb and escorted us around the property and invited us to an international soccer event to be his guest. This is a timeshare property, but attached to the Westin hotel and shares facilities and restaurants and pools. Overall, I highly recommend this property to other guests.

tHE PLACE IS SOMEWHAT OUTDATED, A WAYS FROM ANYTHING YOU MIGHT WANT TO DO, EXPENSIVE FOR WHAT YOU GET, EMPLOYESS ARE VERY NICE, Geogina, Victor, Ramon all very helpful Claudia our cleaning lady was the best. You pay a high price and then they charge you $10-$15 dollars a day for the cleaning maid and also a gratuitity... Watch out for extra charges...........

My family and I stayed here before moving on to our timeshare. The Regina made us want to stay there instead of moving on! A large family friendly facility it is a good value and great for families with small children.

This is my favorite place ever.We love this Hotel,perfect location.This was our second visit here,can't wait to come back again!!

Didn't expect much. but being part of Westin gave a wrong picture. Wasn't even close to the Name of Westin. Pillows were thrown over the bed. Had a roof-top view instead of a supposed to be a ocean view. Had to walk miles to reach lobby felt like walking in airport terminal. Couldn't get an internet even in the lobby.

The hotel is old. First I tought it was acceptable but after a few days my mothers jewels dissappeared from the room... Luckily they didn't have that much value. After a few days they took my belongings from the pool and after asking "they didn't know where they were". They asked me to call later... It hasn't worked so far. The staff has a side business selling stuff they steal in the hotel. Don't stay here

Paseo De La Marina Sur 205 Puerto Vallarta JAL

Hotel highlights

  • Walking distance to Bay of Banderas
  • Free WiFi in public areas
  • Onsite dining
  • 2 outdoor pools

Located in Marina Vallarta, Club Regina Puerto Vallarta is 2.3 mi (3.7 km) from Cruise Ship Terminal and within a 10-minute drive of other popular attractions like Malecon. This 222-room, 3.5-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and a gym. It's connected to the convention center in central Puerto Vallarta, and a short drive from Bay of Banderas and El Faro Lighthouse.


Dining

Enjoy dining at Inizio, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to noon.


Rooms

All 222 air-conditioned accommodations feature sitting areas. 32-inch LCD TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and phones are also standard.


Property features

Club Regina Puerto Vallarta features 2 outdoor pools, a children's pool, and a gym. If you drive, self parking is USD 5.00 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach resort include free WiFi in public areas, a business center, and a computer station.

Room options

Club Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Club Condo, 2 Double Beds, Kitchenette, Garden View

2 Double Beds | Sleeps 2

Condo, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Grand Suite

2 King Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Club Regina Puerto Vallarta

Everyone (10) Couples (3) Family (7)
4
Family

I have stayed at this property three times and I’ve always had a great time I’ve always stayed in the king suite which has two rooms a full kitchen and two bathrooms the value here is excellent and the grounds are very nice with lots of palm trees and nice swimming pool. Menu and food at the swim up bar in the swimming pool is good fresh food and affordable the staff is always very nice and helpful. Also really quiet at night and closer to Marina where there is lots of choices for food and shops .only a six dollar cab ride to the Malecón in downtown Puerto Vallarta but a nice resort to get out of the downtown area at night for a quiet stay . They also offer all excursions and rental cars on site if you wish to do something like that during your stay. Staff is very happy and I will be staying here or in the future

By on Oct 31, 2021

Review comment responded on Nov 1, 2021

Thank you for taking the time to review your stay with us at Club Regina Puerto Vallarta. Your feedback is important to us. Thank you for choosing to stay with us and we look forward to your return. Your review has been passed on to Management. Warm Regards,

4
Family Family with small children

The resort exceeded our expectations. The views were great. The facilities and rooms were very clean and well maintained. The only thing that would be nice would be more food options.

By on Mar 26, 2021

Review comment responded on Mar 26, 2021

Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! we hope your next stay is just around the corner. Looking forward to welcoming you back soon. Warm Regards,

5
Family with small children

The tranquility of the area and kindness of the staff

By on Feb 21, 2021

Review comment responded on Feb 22, 2021

Thank you so much for taking the time to leave your review. We are glad to read that you enjoyed your vacation, the place, and the service! We look forward to your next visit!

5
Everyone

By on Nov 24, 2020

Review comment responded on Nov 25, 2020

Thank you for giving us a perfect rating. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you soon.

3
Partner Couples

Location is great for the Marina area. Hotel staff were friendly. Food quality wasn't that good. Not sure we received clean sheets each day. Older property in need of some updating. No fitness center.

By on Feb 17, 2020

Review comment responded on Feb 18, 2020

Thanks for your comments, we are in an ecological program which, in order not to make so much water consumption, the sheets get clean on arrival and in the middle of your stay, that's the reason why the maid doesn´t change the sheets daily unless it is necessary or by request. We will work on the comment about the food to provide a better service the next time you visit us.

2
Family

The place is very tired and the room was a big disappointment. The bathroom shower wasn’t clean, the linens were pilled and past their prime and the room had no view. Not a place I would return to.

By on Jan 25, 2020

Review comment responded on Jan 27, 2020

Thank you for providing feedback on your stay with us. Your feedback is appreciated, as it help us to improve our service to all of our guests. Thank you for staying at the Club Regina Puerto Vallarta.

4
Family

The pool was absolutely beautiful! The staff was great at the pool, beach and restaurants. At times a little slow, but that was just during busier times. The staff at the check-in desk could be a bit friendlier, as I didn’t feel very welcomed when I arrived.

By on Jan 16, 2020

Review comment responded on Jan 20, 2020

Thank you for taking the time to write a review. We're pleased that you enjoyed your visit. We will pass along your feedback about the front desk staff to the general manager because this is not a comment we frequently see. We look forward to your next visit.

5
Everyone

By on Nov 13, 2019

Review comment responded on Nov 13, 2019

Thank you for taking the time to rate your stay with us. We look forward to your next visit!

4
Everyone

By on Oct 1, 2019

Review comment responded on Oct 3, 2019

Thank you for taking the time to rate your stay with us. We look forward to your next visit!

5
Everyone

By on Sep 30, 2019

Review comment responded on Sep 30, 2019

Thank you for taking the time to rate your stay with us. We look forward to your next visit!

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