The Condado Plaza Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Exterior
Coffee shop
Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
999 Ashford Avenue, San Juan, 00907
  • Place, Condado Beach
    ‪1 min walk‬
  • Place, Parque La Ventana al Mar
    ‪10 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(35 reviews)
  • City view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(90 reviews)
  • Ocean view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 1194 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

  • City view
  • 690 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

  • City view
  • 1072 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(53 reviews)
  • City view
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Oceanfront

7.4 out of 10
Good
(80 reviews)
  • Ocean view
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(3 reviews)
  • Bay view
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • Ocean view
  • 3562 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Bay View King Room with Balcony

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

Family Room

  • Sleeps 4

Oceanfront King Room with Balcony

  • Sleeps 2

Oceanfront Two Queen Room with Balcony

  • Sleeps 4

Standard King Room with Balcony

  • Sleeps 2

Standard Two Queen Room with Balcony

  • Sleeps 4

Junior King Suite with Jacuzzi

  • Sleeps 2

Oceanfront King Suite

  • Sleeps 2

Mobility Accessible King Room with Bathtub and Balcony

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll in Shower and Balcony

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Junior King Suite with Balcony

  • Sleeps 2

Oceanfront King Suite with Balcony

  • Sleeps 2

About the neighborhood

San Juan

Located in Condado, The Condado Plaza Hotel is adjacent to Condado Beach and within a 10-minute walk of other popular attractions like Parque La Ventana al Mar. This 281-room, 4-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

  • Condado Beach - 1 min walk - 0.1 miles
  • Parque La Ventana al Mar - 10 min walk - 0.6 miles
  • Luis Muñoz Rivera Park - 12 min walk - 0.7 miles
  • Casino del Mar at La Concha Resort - 14 min walk - 0.8 miles
  • Distrito T-Mobile - 18 min walk - 1.0 mile

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Mojito’s - ‬11 min walk
  • ‪Revital Coffee - ‬8 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Fogo De Chao - ‬10 min walk
  • ‪Havana Bar & Grill - ‬4 min walk

About this property

The Condado Plaza Hotel

At The Condado Plaza Hotel, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Valet parking is offered for USD 31.22 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach resort include conference space, express check-out, and free newspapers.
Guests can expect 32-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Are free cancellation options available at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Condado Plaza Hotel?

As of Feb 23, 2026, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on Mar 24, 2026 start from $326.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Condado Plaza Hotel?

This resort is situated in Condado within a short 4-minute walk of Condado Beach and also 15 minutes on foot from Casino del Mar at La Concha Resort. You'll also find Sheraton Casino and Distrito T-Mobile less than a mile away.

Will I be able to park at The Condado Plaza Hotel?

Yes, valet parking is offered for USD 31.22 per night. Accessible parking and electric car charging are also available for guests.

Does The Condado Plaza Hotel feature a casino on the premises?

No, The Condado Plaza Hotel doesn't have a casino.

Is there an indoor pool at The Condado Plaza Hotel?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

Is The Condado Plaza Hotel a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Does The Condado Plaza Hotel have a hot tub?

No, but some guestrooms at this resort feature jetted bathtubs.

Does The Condado Plaza Hotel have a restaurant with a breakfast menu?

Yes, The Condado Plaza Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Condado Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at The Condado Plaza Hotel though service animals are welcome.

Does The Condado Plaza Hotel have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Condado Plaza Hotel?

The closest major airport to The Condado Plaza Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 7 mi away (20 minutes by car).

Can I book a room with a balcony at The Condado Plaza Hotel?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or city views.

Does The Condado Plaza Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Condado Plaza Hotel.

The Condado Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 964 out of 2075 reviews
Rating 8 - Good. 423 out of 2075 reviews
Rating 6 - Okay. 370 out of 2075 reviews
Rating 4 - Poor. 148 out of 2075 reviews
Rating 2 - Terrible. 170 out of 2075 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Gregory

Business traveler
Elevators not working… Pool DJ Blasting Ghetto music super loud-whatever Mgr hired him should be fired, your clientele is NOT from Vegas. All the guest thought it was crap. Constant noise from construction. Doors banging at night The icy shop was overpriced. Check in was poor-had to ask where elevator and room was There was no casino. Shut the place down and remodel..;
Stayed 4 nights in Jan 2026

2/10 Terrible

NADER K, nutting lake

Disliked: Cleanliness, amenities
During my stay, the initial room was unsanitary due to a significant cockroach infestation, presenting a clear health hazard. While I appreciate being transferred to a second room, this alternative accommodation was also inadequate as the ceiling was leaking. Furthermore, the room's design and maintenance were poor; notably, the electrical outlets were inconveniently hidden under the side drawers, making them difficult to access. The resort's general amenities were also severely lacking, with only two umbrellas available for the entire property, one of which was broken. The overall experience was highly unsatisfactory, and I consider booking this hotel a mistake.
Stayed 5 nights in Dec 2025

6/10 Okay

Kalliopi

Traveled with partner
Liked: Amenities
I felt like I was transformed back to the 70's. Red? Red walls/red velour kidney shaped couch? That, I did not expect. The TV was snowy, never a clear picture. Although our stay was for one evening, I think an update of the rooms should be priority. Bathroom was nice, lobby nice pool area was beautiful with an exquisite view. The gift shop had plenty to look through and shop.
Stayed 1 night in Nov 2025

6/10 Okay

audrey

Traveled with family
Many things broken/lack of amenities. Very helpful staff!
Stayed 4 nights in Nov 2025

10/10 Excellent

Janismel

Stayed 1 night in Nov 2025

10/10 Excellent

Jasyah

Stayed 4 nights in Nov 2025

8/10 Good

Deshaun

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pool was enjoyable, swim up bar fun
Stayed 3 nights in Nov 2025

6/10 Okay

Ivyonna

Disliked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Mariama

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, amazing, clean, and spacious
Stayed 5 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Nov 2025

6/10 Okay

Eric

Stayed 4 nights in Oct 2025

6/10 Okay

Leandra

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The whole hotel needs to be remodeled
Stayed 4 nights in Nov 2025

10/10 Excellent

HILDA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and awssome room
Stayed 6 nights in Nov 2025

10/10 Excellent

Alanis

Staff was amazing and very convienimety
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Sep 2025

10/10 Excellent

Ivo

Traveled with family
Liked: Cleanliness, amenities
The staff was very corteous
Stayed 5 nights in Oct 2025

8/10 Good

Elaine, Bronx

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very clean and amenities great. The only comment or complaint is the fridge, food prep and closet is in the same room as the bathroom and shower. Its got to be a cofe vilation. Anything hanging in the closet will be damp from the shower. And the fridge food area...gross.
Stayed 5 nights in Nov 2025

8/10 Good

Jovana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. The rooms were clean. There was a situation with my room and it was handled immediately. The only thing I didn’t like was the Hilton is connected and you can use their restaurants, gym, and their pool. The breakfast at the Hilton was not pleasant and this afternoon there was rude. The Condado Plaza is a wonderful hotel amazing all around. I would definitely be back
Stayed 4 nights in Nov 2025

6/10 Okay

Madison

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Elevators were broken had to climb up 4 flights more then half the trip , rooms had stains on sheets, vents made noises
Stayed 3 nights in Nov 2025

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay will stay again
Stayed 2 nights in Nov 2025

2/10 Terrible

shalena nacole

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For starters there is no microwave and the fridge is in the bathroom! When i got to the hotel to check in i had to pay extra money for security deposit and resort fees and another deposit! I was told Expedia cannot guarantee a specific room so even though I paid extra for a specific ocean view room, Expedia has no control over what room we will actually get when we check in. The first room I checked in was dirty the floor was so slippery and the bed was wet! We got placed in room #2 there was no light in the room just in the hallway by the door.. and there were ants bad ants and in the bathroom was the biggest roach looking bug i have ever seen in my life!!! I asked to be moved to the connected hotel across the walkway they avoided my request and moved me to another room. Room #3 the shower leaked and the faucet was broke it got water all over the counter. This hotel needs a serious renovation. The poor staff do their best to accommodate you but it’s the actual business that needs help. The staff is so nice and understanding and honestly the issues i had were out of their hands. I would never recommend this hotel to anyone until they remodel it.
Stayed 3 nights in Nov 2025

10/10 Excellent

COLLEEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly centralized
Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa, Newark

Stayed 2 nights in Nov 2025

6/10 Okay

Lorraine

Liked: Staff & service
The room needs major updating. Old electric plug ins sparked. The house phone didnt work, The decor is outdated and worn. No USB plugs. The staff was great. The common areas are in good condition, the pool lovely. The waitstaff at the pool very nice. A dehumidifier would be helpful, as the tile floors were so wet from moisture in the air, It was dangerously slippery.
Stayed 1 night in Nov 2025

6/10 Okay

Chris

Stayed 1 night in Nov 2025