The Condado Plaza Hotel

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Dates

April 2026

May 2026

2 outdoor pools, pool umbrellas, sun loungers

Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Restaurant
Air conditioning
Gym
Breakfast available
Parking available

Explore the area

999 Ashford Avenue, San Juan, 00907

Place, Condado Beach
‪1 min walk‬
Place, Parque La Ventana al Mar
‪10 min walk‬
Place, Casino del Mar at La Concha Resort
‪14 min walk‬
Airport, San Juan (SJU-Luis Munoz Marin Intl.)
‪12 min drive‬

Room options

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

City view
277 sq ft
Sleeps 2
1 King Bed

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

City view
290 sq ft
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed

Good

City view
390 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Oceanfront

Good

Ocean view
390 sq ft
Sleeps 2
1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

Good

Ocean view
1194 sq ft
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Balcony

Very good

City view
376 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony, Bay View

Bay view
277 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

Exceptional

City view
277 sq ft
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

City view
690 sq ft
Sleeps 2
1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

City view
1072 sq ft
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds

Good

City view
390 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Oceanfront

Good

Ocean view
390 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

Good

Bay view
290 sq ft
Sleeps 4
2 Queen Beds

Room, 3 Bedrooms, Oceanfront (Penthouse)

Ocean view
3562 sq ft
3 bedrooms
Sleeps 6
2 King Beds and 2 Twin Beds

About the neighborhood

San Juan

Located in Condado, The Condado Plaza Hotel is adjacent to Condado Beach and within a 10-minute walk of other popular attractions like Parque La Ventana al Mar. This 281-room, 4-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.

View more Resorts in San Juan

What's nearby

Condado Beach - 1 min walk - 0.1 miles
Parque La Ventana al Mar - 10 min walk - 0.6 miles
Casino del Mar at La Concha Resort - 14 min walk - 0.8 miles
Pan American Pier - 17 min walk - 1.0 mile
Distrito T-Mobile - 18 min walk - 1.0 mile

Getting around

Hato Rey Station - 5 min drive
Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

‪Mojito’s - ‬11 min walk
‪Revital Coffee - ‬8 min walk
‪Starbucks - ‬1 min walk
‪Fogo De Chao - ‬10 min walk
‪Havana Bar & Grill - ‬4 min walk

About this property

The Condado Plaza Hotel

At The Condado Plaza Hotel, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Valet parking is offered for USD 31.22 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and access to locker space. Other amenities at this beach resort include conference space, express check-out, and free newspapers.

Guests can expect 32-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Hot tub
Spa
Free WiFi

$261 nightly

Apr 14 - Apr 15

Total with taxes and fees

Property amenities

Parking and transportation

Electric car charging station on site
Self parking on site (USD 25.65 per night; includes in/out privileges)
Valet parking on site (USD 31.22 per night)
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 25 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Aqua Bar
Starbucks

Things to do

2 outdoor pools
24-hour gym
Billiards/pool table
Children's pool
Kayaking
Playground
Shopping
Snorkeling
Water sports equipment
Waterslide

Family friendly

2 outdoor pools
Children's pool
Grocery/convenience store
In-room babysitting (surcharge)
In-room crib
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
6,449 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
10 floors
100% renewable energy
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1963
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free crib
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch LCD TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 60.00

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: USD 38.15 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 7 to 25 per person
Self parking fee: USD 25.65 per night (in/out privileges)
Valet parking fee: USD 31.22 per night
Early check-in fee: USD 60.00 (subject to availability)
Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Check-in: 4 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.
Onsite safety features include a fire extinguisher and a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado

Condado Hilton

Condado Hilton Plaza

Condado Plaza

Condado Plaza Hilton

Condado Plaza Hilton Hotel

Condado Plaza Hilton Hotel San Juan

Condado Plaza Hilton San Juan

Plaza Condado Hilton

Plaza Hilton Condado

Condado Plaza Hotel San Juan

Conrad San Juan Condado Plaza Hotel San Juan

San Juan Conrad

Condado Plaza Hilton Resort San Juan

Condado Plaza Hilton Resort

The Condado Plaza Hilton

The Condado Plaza Hotel Resort

The Condado Plaza Hotel San Juan

The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Are free cancellation options available at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Condado Plaza Hotel?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on Apr 6, 2026 start from $317, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Condado Plaza Hotel?

This resort is situated in Condado within a short 4-minute walk of Condado Beach and also 15 minutes on foot from Casino del Mar at La Concha Resort. You'll also find Sheraton Casino and Distrito T-Mobile less than a mile away.

Will I be able to park at The Condado Plaza Hotel?

Yes, valet parking is offered for USD 31.22 per night and self parking is available for USD 25.65 per night. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does The Condado Plaza Hotel feature a casino on the premises?

No, The Condado Plaza Hotel doesn't have a casino.

Is there an indoor pool at The Condado Plaza Hotel?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at The Condado Plaza Hotel?

This beachfront resort offers plenty of amenities for couples including 2 restaurants, 2 outdoor pools, and a swim-up bar.

Are there hot tubs at The Condado Plaza Hotel?

No, but some guestrooms at this resort feature jetted bathtubs.

Does The Condado Plaza Hotel have a restaurant with a breakfast menu?

Yes, The Condado Plaza Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Condado Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at The Condado Plaza Hotel though service animals are welcome.

Are there connecting rooms at The Condado Plaza Hotel?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to The Condado Plaza Hotel?

The closest major airport to The Condado Plaza Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 7 mi away (20 minutes by car).

Can I book a room with a balcony at The Condado Plaza Hotel?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean and city views.

Does The Condado Plaza Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Condado Plaza Hotel.

The Condado Plaza Hotel Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

4/10 Poor

Kirstin

Feb 28, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Hotel was run down. Staff was less than accommodating. Any question was a chore and they were unable to help with even the smallest request. Very disappointing.

Stayed 4 nights in Feb 2026

2/10 Terrible

Gregory

Business traveler

Jan 29, 2026

Elevators not working… Pool DJ Blasting Ghetto music super loud-whatever Mgr hired him should be fired, your clientele is NOT from Vegas. All the guest thought it was crap. Constant noise from construction. Doors banging at night The icy shop was overpriced. Check in was poor-had to ask where elevator and room was There was no casino. Shut the place down and remodel..;

Stayed 4 nights in Jan 2026

2/10 Terrible

NADER K, nutting lake

Dec 28, 2025

Disliked: Cleanliness, amenities

During my stay, the initial room was unsanitary due to a significant cockroach infestation, presenting a clear health hazard. While I appreciate being transferred to a second room, this alternative accommodation was also inadequate as the ceiling was leaking. Furthermore, the room's design and maintenance were poor; notably, the electrical outlets were inconveniently hidden under the side drawers, making them difficult to access. The resort's general amenities were also severely lacking, with only two umbrellas available for the entire property, one of which was broken. The overall experience was highly unsatisfactory, and I consider booking this hotel a mistake.

Stayed 5 nights in Dec 2025

10/10 Excellent

Jama Renee

Dec 19, 2025

Stayed 3 nights in Dec 2025

4/10 Poor

Patricia

Traveled with family

Dec 19, 2025

Disliked: Property conditions & facilities

Elevators not working , no microwave in the room or cable.

Stayed 4 nights in Dec 2025

6/10 Okay

Lattia

Dec 19, 2025

Liked: Staff & service

Disliked: Amenities

More variety for breakfast, only 1 working elevator

Stayed 3 nights in Dec 2025

2/10 Terrible

Lourdes M

Traveled with family

Dec 18, 2025

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

The rooms we’re terrible. My elderly mom fell on the floor because the leak that was coming from the wall.

Stayed 3 nights in Dec 2025

2/10 Terrible

Monique

Traveled with partner

Dec 18, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Only one working elevator, one microwave in the entire building. Maid service only came once and i had to ask them multiple times. Parking was confusing. The best part of the stay was the hot tub and the convenience of being close to everything. The ice machine on the 9th floor didn’t work so i had to go to other floors to get some ice. I will say the lobby smelled so good unlike the other areas and it was very well decorated.

Stayed 3 nights in Dec 2025

2/10 Terrible

Lu Ann

Dec 18, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

No elevator working except the cargo and beach access elevators for the entire hotel. Staff was not friendly nor inviting, almost like they were doing one a favor by showing up to work. And don't even get me started on the beach access!! Hideous gate keeper woman yelling orders on where one is allowed to sit, young men working for her lobbing the already decerped lounge chairs to see if they could stack them without any real manual labor. The only positive were the porters at the front door. Great guys!! Sorry to say I'll be spending my dollars somewhere else next year.

Stayed 7 nights in Dec 2025

6/10 Okay

Diego

Dec 18, 2025

Stayed 7 nights in Dec 2025

2/10 Terrible

david

Traveled with family

Dec 18, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible. Run down hotel and area. Extortionately expensive. No restaurants were open.

Stayed 2 nights in Dec 2025

10/10 Excellent

Ruth

Traveled with family

Dec 18, 2025

Liked: Cleanliness, staff & service, amenities

Love the room big

Stayed 2 nights in Dec 2025

10/10 Excellent

Veronica

Dec 17, 2025

Stayed 5 nights in Dec 2025

10/10 Excellent

joseph

Dec 15, 2025

Stayed 7 nights in Dec 2025

6/10 Okay

Duani Alisha

Traveled with partner

Dec 15, 2025

Disliked: Staff & service, property conditions & facilities

The room we booked was ocean view and it was exactly that. It was breathtaking. But the room itself needed some attention. The couch in our room had water stains and sand. Our ac was leaking on the floor. The only spot to hang your clothes was in the bathroom, the fridge was also in the bathroom. Our balcony had a dirty handrail with a rusty door knob.Coffee maker was dirty and unusable. They made the bed daily but didn’t change the sheets. The staff at the front desk didn’t give us the warmest greeting. He did not mention where anything was located or what activity’s were around, pool times, restaurants etc. he just asked for my id and pointed to the elevator that will take me to my room. Oh and also only 1 elevator was working so we had to take the stairs most of the trip. Besides the negative news the staff at the restaurant and coffee shop were pleasant and attentive.The concierge was also friendly and started to greet us on our second day.The pool area was clean and the staff gave us fresh towels. The best part of the hotel was the view from our room. Personally this place didn’t meet my expectations but maybe it does for others.

Stayed 4 nights in Dec 2025

10/10 Excellent

Shauna

Dec 15, 2025

Stayed 1 night in Dec 2025

2/10 Terrible

Maria

Dec 15, 2025

Stayed 3 nights in Dec 2025

8/10 Good

Nichole

Traveled with partner

Dec 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was clean only bad thing was one working elevator

Stayed 2 nights in Dec 2025

6/10 Okay

Claude

Traveled with partner

Dec 14, 2025

Liked: Cleanliness

The hotel is and has always been an excellent hotel and location to stay at. Pool areas lower area check in , bar is very clean. I think some more work needs to be put in the hotel as far as aesthetics. Only one elevator was working for the entire stay and it was not enjoyable at all, That was the most frustrating experience . Some guests complained said it been so for over a week.

Stayed 2 nights in Dec 2025

2/10 Terrible

Lakesha

Dec 14, 2025

Disliked: Staff & service, amenities, property conditions & facilities

Was very disappointed wiith property and management ! Elevator where down hundreds of people and only one Elevator that worked had to use service Elevator and had a nasty view of of areas paying customers should not see ! Im also unhappy with Expedia because nothing was done when i contacted them when i could get no management,,bad business on both parties

Stayed 3 nights in Dec 2025

8/10 Good

William, WAKEFIELD

Traveled with partner

Dec 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room looked out onto the ocean

Stayed 1 night in Dec 2025

10/10 Excellent

Qingyi

Dec 13, 2025

Stayed 3 nights in Dec 2025

8/10 Good

Erica

Dec 13, 2025

Stayed 4 nights in Dec 2025

8/10 Good

Adrienne

Dec 13, 2025

Stayed 4 nights in Dec 2025

10/10 Excellent

Calina

Dec 13, 2025

Stayed 3 nights in Dec 2025

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Popular amenities

Explore the area

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

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Room, 2 Queen Beds, Accessible, Bathtub

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Deluxe Room, 1 King Bed

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Room, 1 King Bed, Oceanfront

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Suite, 1 King Bed, Oceanfront (Penthouse)

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Junior Suite, 1 King Bed, Balcony

View all photos for Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View

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Room, 1 King Bed, Accessible (Roll-in Shower)

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

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Room, 2 Queen Beds, Oceanfront

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Room, 3 Bedrooms, Oceanfront (Penthouse)

About the neighborhood

San Juan

What's nearby

Getting around

Restaurants

About this property

The Condado Plaza Hotel

Similar properties

Hilton Garden Inn San Juan Condado

Property amenities

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

The Condado Plaza Hotel Reviews

Reviews

Very Good