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The Condado Plaza Hotel

4.0 star property
On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar

Choose dates to view prices

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Exterior
Coffee shop
Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
999 Ashford Avenue, San Juan, 00907
  • Place, Condado Beach
    ‪1 min walk‬
  • Place, Parque La Ventana al Mar
    ‪10 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(31 reviews)
  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(81 reviews)
  • 390 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Oceanfront (Penthouse)

7.0 out of 10
Good
(2 reviews)
  • 1194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Balcony

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

  • 277 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Jetted Tub

  • 690 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Deluxe Suite, 1 King Bed, Oceanfront

  • 1072 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(49 reviews)
  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Oceanfront

7.4 out of 10
Good
(74 reviews)
  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(3 reviews)
  • 290 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • 3562 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Bay View King Room with Balcony

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

Family Room

  • Sleeps 4

Oceanfront King Room with Balcony

  • Sleeps 2

Oceanfront Two Queen Room with Balcony

  • Sleeps 4

Standard King Room with Balcony

  • Sleeps 2

Standard Two Queen Room with Balcony

  • Sleeps 4

Junior King Suite with Jacuzzi

  • Sleeps 2

Oceanfront King Suite

  • Sleeps 2

Mobility Accessible King Room with Bathtub and Balcony

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll in Shower and Balcony

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Junior King Suite with Balcony

  • Sleeps 2

Oceanfront King Suite with Balcony

  • Sleeps 2

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About the neighborhood

San Juan

Located in Condado, The Condado Plaza Hotel is adjacent to Condado Beach and within a 10-minute walk of other popular attractions like Parque La Ventana al Mar. This 281-room, 4-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Condado Beach - 1 min walk - 0.1 miles
  • Parque La Ventana al Mar - 10 min walk - 0.6 miles
  • Casino del Mar at La Concha Resort - 14 min walk - 0.8 miles
  • Pan American Pier - 17 min walk - 1.0 mile
  • Distrito T-Mobile - 18 min walk - 1.0 mile

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fogo De Chao - ‬10 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Cafe Caribe - ‬2 min walk
  • ‪New Taste - ‬6 min walk

About this property

The Condado Plaza Hotel

On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar
At The Condado Plaza Hotel, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Valet parking is offered for USD 31.22 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this beach resort include conference space, express check-out, and free newspapers.
Guests can expect 32-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hilton Garden Inn San Juan Condado
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  • Hot tub
  • Spa
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8.8 out of 10, Excellent, 1,291 reviews
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The price is $279
Jan 19 - Jan 20
Total with taxes and fees
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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Are free cancellation options available at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Condado Plaza Hotel?

As of Jan 9, 2026, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on Feb 5, 2026 start from $303.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Condado Plaza Hotel?

This resort is situated in Condado within a short 4-minute walk of Condado Beach and also 15 minutes on foot from Casino del Mar at La Concha Resort. You'll also find Sheraton Casino and Distrito T-Mobile less than a mile away.

Is there parking available at The Condado Plaza Hotel?

Yes, valet parking is offered for USD 31.22 per night. Accessible parking and electric car charging are also available for guests.

Does The Condado Plaza Hotel feature a casino on the premises?

No, The Condado Plaza Hotel doesn't have a casino.

Is there an indoor pool at The Condado Plaza Hotel?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at The Condado Plaza Hotel?

This beachfront resort offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Are there hot tubs at The Condado Plaza Hotel?

No, but this resort offers jetted bathtubs in some guestrooms.

Does The Condado Plaza Hotel have a restaurant with a breakfast menu?

Yes, The Condado Plaza Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Condado Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at The Condado Plaza Hotel though service animals are welcome.

Are there connecting rooms at The Condado Plaza Hotel?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Condado Plaza Hotel?

The closest major airport to The Condado Plaza Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 7 mi away (20 minutes by car).

Are there rooms with balconies at The Condado Plaza Hotel?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or city views.

Does The Condado Plaza Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Condado Plaza Hotel.

The Condado Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 913 out of 1951 reviews
Rating 8 - Good. 396 out of 1951 reviews
Rating 6 - Okay. 345 out of 1951 reviews
Rating 4 - Poor. 139 out of 1951 reviews
Rating 2 - Terrible. 158 out of 1951 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

NADER K, nutting lake

Disliked: Cleanliness, amenities
During my stay, the initial room was unsanitary due to a significant cockroach infestation, presenting a clear health hazard. While I appreciate being transferred to a second room, this alternative accommodation was also inadequate as the ceiling was leaking. Furthermore, the room's design and maintenance were poor; notably, the electrical outlets were inconveniently hidden under the side drawers, making them difficult to access. The resort's general amenities were also severely lacking, with only two umbrellas available for the entire property, one of which was broken. The overall experience was highly unsatisfactory, and I consider booking this hotel a mistake.
Stayed 5 nights in Dec 2025

6/10 Okay

Kalliopi

Traveled with partner
Liked: Amenities
I felt like I was transformed back to the 70's. Red? Red walls/red velour kidney shaped couch? That, I did not expect. The TV was snowy, never a clear picture. Although our stay was for one evening, I think an update of the rooms should be priority. Bathroom was nice, lobby nice pool area was beautiful with an exquisite view. The gift shop had plenty to look through and shop.
Stayed 1 night in Nov 2025

2/10 Terrible

Miledy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Chaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. They let me check in way earlier and I loved every thing about the property. If you are on the fence, jump off and book this hotel.
Stayed 4 nights in Sep 2025

8/10 Good

Khalid

Traveled with family
Liked: Amenities
They charge more than what they initially described in the price tag.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and really made the stay wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Kirby

Stayed 6 nights in Sep 2025

10/10 Excellent

Patrick

Stayed 1 night in Oct 2025

6/10 Okay

victor

Stayed 4 nights in Oct 2025

10/10 Excellent

Johnny Lee

Liked: Staff & service
Disliked: Cleanliness
Good
Stayed 5 nights in Sep 2025

10/10 Excellent

Tomeika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was pleasant and enjoyable very beautiful and clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Nagoya A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems a little outdated. There were tiny ants in our room and on the balcony but the view oh the view was so beautiful. The ants were plenty but they weren’t in the bed or on counters.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jacqueline Lopez de

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Oct 2025

10/10 Excellent

patrick

Stayed 1 night in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place... My Favorite spot I got there twice a year
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is our third time staying at this property. You would think by now they would have more than one elevator working. This hotel does not have dining options at all. You will have to adventure out. The beach at the property is small and crowded. Better beach options within walking distance or catching a uber.
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan

Stayed 5 nights in Jun 2025

4/10 Poor

anna

Disliked: Amenities
On arrival the bathroom was never cleaned and guests disgusting rotting food riddled the fridge. We had to ask for room service twice after hours after arrival to please come up. We never received new toiletries or towels in the 4 days there we would have to ask. And I emailed the hotel when I was told I paid everything to then be charged hundreds more after our stay. With no email response back
Stayed 3 nights in Sep 2025

10/10 Excellent

Rhonda, Linna

Stayed 3 nights in Sep 2025

10/10 Excellent

Olawale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

6/10 Okay

Abimbola

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access
Stayed 3 nights in Sep 2025

10/10 Excellent

Altonette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 3 nights in Sep 2025

4/10 Poor

Danna

Disliked: Cleanliness, staff & service
The room we stayed in had roaches in it , not a lot but we stayed for 4 days and saw 2 roaches. Housekeeping took forever to bring extra towels and wash clothes. The pool area was well kept but there was a lot of dirt in the pool
Stayed 3 nights in Sep 2025

10/10 Excellent

Chandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, there are shops nearby and my room did overlook the beach and pool area.
Stayed 3 nights in Sep 2025

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