Waterpark Hotels in Puerto Plata

"Stayed with the family for a week. Food: as an all inclusive, food was good. Reservation for specialized restaurant was complicated since restaurante has very limited availability. We arrived on Momday and get reservation for Thursday. If you are going for a 3-4 days trip, you couldn’t visit all specialized restaurant. Tepanyaki and Mexican restaurant food and service was great. Italian was awful. All plates were bad and cold. Rooms and hotels need a lot of update. Property is not mantian adequately. Specially the pool. Beds are not threat confortable and pillow are not good at all. Personally: al the staff were great. Always smiling and eager to talk. "

"The resort is well staffed, and the people are very kind and helpful. It is kept very clean however, the food choices are poor. The advertise restaurant is not in a building, but alfresco dining, which requires a reservation, which takes hours in a line to wait for. The rooms are uncomfortable. The mattresses are not hygienically covered in a full mattress cover the television has terrible reception. There are no amenities no gym. There is one pool and it is overcrowded the beach, chairs, and pool chairs need repair and replacement. The drinks are delicious and the resort is safe. The beach is not great for swimming. There are many reefs on Rocky ground. The housekeeping service is excellent. They come every day and do a very good job. The gardening grounds are lovely. There is entertainment every night but it’s a little bit corny. I wish they would just have great Spanish music with a wonderful dancing vibe every night instead of lip syncing rock ‘n’ roll shows."

"Rooms were short on towels . Pool towels were very hard to get . Bar ran out of coconut rum 4 nights . Staff is friendly and try to help you . Breakfast was good but ran out of bacon many mornings . The fresh omeletes were fantastic as well as the chef . "