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Novotel Puerto Montt

4.0 star property
Pet-friendly hotel with a sauna connected to a shopping center in Puerto Montt

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Photo gallery for Novotel Puerto Montt

Exterior
Exterior
Standard Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi
Exterior
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245
  • Place, Mall Paseo Costanera
    ‪1 min walk‬
  • Place, Dock
    ‪6 min walk‬
  • Place, Puerto Montt Cathedral
    ‪6 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds (City Side)

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Puerto Montt

Novotel Puerto Montt places you next to Mall Paseo Costanera and within a 5-minute walk of Antonio Felmer Museum. This 95-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and laundry facilities. Centrally located in Puerto Montt, the hotel is connected to a shopping center, and a short walk from Casa del Arte Diego Rivera and Dock.

What's nearby

  • Mall Paseo Costanera - 1 min walk - 0.1 miles
  • Casa del Arte Diego Rivera - 5 min walk - 0.3 miles
  • Dock - 6 min walk - 0.4 miles
  • Puerto Montt Cathedral - 6 min walk - 0.4 miles
  • Plaza de Armas - 6 min walk - 0.4 miles

Getting around

  • La Paloma Station - 7 min drive
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Dominó Paseo Costanera - ‬2 min walk
  • ‪Juan Maestro - ‬2 min walk
  • ‪Cafe Del Mar - ‬1 min walk
  • ‪Tanpu - ‬2 min walk
  • ‪Juan Valdez - ‬1 min walk

About this property

Novotel Puerto Montt

Pet-friendly hotel with a sauna connected to a shopping center in Puerto Montt
Guests of Novotel Puerto Montt enjoy a sauna, free WiFi in public areas, and coffee in a common area. If you drive, take advantage of free offsite parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. This hotel also has laundry facilities.
Guests can stay connected with free WiFi. Hair dryers and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 7:00 AM to 8:30 PM
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 per person
  • Coffee and tea in common areas

Things to do

  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CLP 23800 per pet, per night, plus a deposit of CLP 59500 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CLP 10000 per person
  • Pet deposit: CLP 59500 per stay
  • Pet fee: CLP 23800 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.
Property Registration Number 77.565.357-4

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Frequently asked questions

Are free cancellation options available at Novotel Puerto Montt?

Novotel Puerto Montt offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Puerto Montt?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Novotel Puerto Montt on Nov 30, 2025 start from $88.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Novotel Puerto Montt?

Guests positively rate the hotel's location in Puerto Montt, just steps from Mall Paseo Costanera, and within a 10-minute walk of Dock and Plaza de Armas. You'll also find Antonio Felmer Museum and Casa del Arte Diego Rivera less than a mile away.

Will I be able to park at Novotel Puerto Montt?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Novotel Puerto Montt include a casino on the premises?

No, Novotel Puerto Montt doesn't have a casino.

Will I find an indoor pool at Novotel Puerto Montt?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Novotel Puerto Montt?

Amenities at this hotel that appeal to couples include a sauna and a 24-hour front desk.

Are there hot tubs at Novotel Puerto Montt?

No, but this hotel does have a sauna.

Does Novotel Puerto Montt feature a restaurant that includes a breakfast menu?

Novotel Puerto Montt offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Novotel Puerto Montt allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Novotel Puerto Montt for a fee of CLP 23800 per pet, per night. A deposit of CLP 59500 per stay is collected.

Does Novotel Puerto Montt have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Novotel Puerto Montt?

The closest major airport to Novotel Puerto Montt is Puerto Montt (PMC-Tepual), which is 11.3 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Novotel Puerto Montt?

No, there aren't any guestrooms with balconies at Novotel Puerto Montt.

Novotel Puerto Montt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 200 reviews
Rating 8 - Good. 49 out of 200 reviews
Rating 6 - Okay. 18 out of 200 reviews
Rating 4 - Poor. 6 out of 200 reviews
Rating 2 - Terrible. 9 out of 200 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Winslow, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient - would s
Stayed 3 nights in Aug 2025

6/10 Okay

Juan Jose

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. Excelente, inmejorable, ubicacion para hacer compras en el mall.
Stayed 2 nights in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt
Stayed 6 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Nice location

Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....
Stayed 1 night in Mar 2025

10/10 Excellent

Leandro Javier

Stayed 2 nights in Mar 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

VICTOR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to spend the night while traveling.
Stayed 1 night in Dec 2024

6/10 Okay

Shona

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Johann

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, the hotel met everything expected
Stayed 1 night in Feb 2025

2/10 Terrible

Sue

Stayed 1 night in Feb 2025

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Satish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the bay. Basic rooms and in the middle of town.
Stayed 1 night in Dec 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto!
Stayed 1 night in Dec 2024

4/10 Poor

Carolina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property
Stayed 1 night in Dec 2024

6/10 Okay

Tarun

Liked: Cleanliness, property conditions & facilities
Lack of food and drink options
Stayed 1 night in Nov 2024

10/10 Excellent

Priscila

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor del hotel es la ubicacion y la cercania con el mall. El desayuno buenisimo, aunque el comedor algo chico para la cantidad de huéspedes que hay en el hotel. Todo limpio y el personal muy amable
Stayed 1 night in Oct 2024

8/10 Good

Edmundo, SAO PAULO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

María Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Facundo Emilio

Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Very Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynda Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good but not very much

The Hotel is good because of the location. The lights went out and we were stuck for hours. They don´t have stairs and the elevator didn´t work
Stayed 2 nights in Jun 2024

6/10 Okay

Alejandro

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A hotel with poor and very noisy heating system in rooms. Location is not bad, however poor maintenance of the building is obvious....
Stayed 4 nights in Jun 2024