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Hotel Dreams de los Volcanes - Puerto Varas

Property class: 4

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Photo gallery for Hotel Dreams de los Volcanes - Puerto Varas

Restaurant
Exterior
Restaurant
Junior Suite
Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Del Salvador 21, Puerto Varas, Los Lagos, 5550000
  • Place, Casino Dreams Puerto Varas
    ‪1 min walk‬
  • Place, Puerto Varas Plaza de Armas
    ‪1 min walk‬
  • Place, Puerto Varas Beach
    ‪2 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin

Standard Twin | Premium bedding, minibar, in-room safe, desk

Standard Twin

7.6 out of 10
Good
(4 reviews)
  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Puerto Varas

Hotel Dreams de los Volcanes - Puerto Varas places you next to Casino Dreams Puerto Varas and Lake Llanquihue. This 50-room, 4-star hotel has private in-room hot tubs along with an indoor pool and free in-room WiFi.

What's nearby

  • Casino Dreams Puerto Varas - 1 min walk - 0.0 miles
  • Puerto Varas Plaza de Armas - 1 min walk - 0.1 miles
  • Puerto Varas Beach - 2 min walk - 0.1 miles
  • Church of the Sacred Heart - 7 min walk - 0.4 miles
  • Kuschel House - 10 min walk - 0.6 miles

Getting around

  • Puerto Varas Station - 8 min walk
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Café Mawen - ‬4 min walk
  • ‪Cassis - ‬2 min walk
  • ‪El Barista Caffé - ‬3 min walk
  • ‪Pataliebre - ‬5 min walk
  • ‪La Fête Chocolat - ‬5 min walk

About this property

Hotel Dreams de los Volcanes - Puerto Varas

At Hotel Dreams de los Volcanes - Puerto Varas, guests enjoy an indoor pool, a gym, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for CLP 15000 per person roundtrip. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and DVD players. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Private hot tubs, minibars, and laptop-compatible safes are also standard.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7,965 square feet of conference space
  • Business center
  • Meeting room

Spa

  • Facials
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CLP 15000 per person (roundtrip)
  • Airport shuttle fee per child: CLP 15000 (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Property is also known as

Dreams de los Volcanes Puerto Varas
Dreams los Volcanes
Dreams Puerto Varas Hotel
Hotel Dreams de los Volcanes Puerto Varas
Hotel Dreams los Volcanes
Hotel Dreams Puerto Varas
Hotel Dreams Volcanes Puerto Varas
Puerto Varas Dreams
Volcanes Puerto Varas
Hotel Dreams los Volcanes Puerto Varas
Dreams los Volcanes Puerto Varas
Hotel Dreams de los Volcanes Puerto Varas
Hotel Dreams de los Volcanes - Puerto Varas Hotel
Hotel Dreams de los Volcanes - Puerto Varas Puerto Varas
Hotel Dreams de los Volcanes - Puerto Varas Hotel Puerto Varas

Frequently asked questions

Is free cancellation available at Hotel Dreams de los Volcanes - Puerto Varas?

Hotel Dreams de los Volcanes - Puerto Varas provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Dreams de los Volcanes - Puerto Varas?

This hotel is located in Puerto Varas, just steps from Casino Dreams Puerto Varas and Lake Llanquihue, and within a short walk of Puerto Varas Beach. You'll also find Puerto Varas Plaza de Armas and Kuschel House less than a mile away.

Will I be able to park at Hotel Dreams de los Volcanes - Puerto Varas?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Hotel Dreams de los Volcanes - Puerto Varas?

Spa services at the hotel include body treatments and facials.

Does Hotel Dreams de los Volcanes - Puerto Varas feature a casino?

No, Hotel Dreams de los Volcanes - Puerto Varas doesn't have a casino.

Is there an indoor pool at Hotel Dreams de los Volcanes - Puerto Varas?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What amenities will couples enjoy at Hotel Dreams de los Volcanes - Puerto Varas?

There are many amenities for couples at this hotel, including a private hot tub as well as 2 restaurants and an indoor pool.

Does Hotel Dreams de los Volcanes - Puerto Varas have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Dreams de los Volcanes - Puerto Varas feature a restaurant that includes a breakfast menu?

Yes, Hotel Dreams de los Volcanes - Puerto Varas has 2 restaurants, and serves free buffet breakfast each morning.

Does Hotel Dreams de los Volcanes - Puerto Varas allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Dreams de los Volcanes - Puerto Varas.

Does Hotel Dreams de los Volcanes - Puerto Varas have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Dreams de los Volcanes - Puerto Varas?

The closest major airport to Hotel Dreams de los Volcanes - Puerto Varas is Puerto Montt (PMC-Tepual), which is 19 mi away (30 minutes by car).

Can I book a room with a balcony at Hotel Dreams de los Volcanes - Puerto Varas?

Yes, some guestrooms at Hotel Dreams de los Volcanes - Puerto Varas offer a balcony.

Hotel Dreams de los Volcanes - Puerto Varas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 97 reviews
Rating 8 - Good. 26 out of 97 reviews
Rating 6 - Okay. 6 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 0 out of 97 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mariana

Liked: Property conditions & facilities, room comfort

Excelente ubicación en centro de Puerto Varas

Ubicación excelente, habitación cómoda y buen baño. Nuestra habitación tenía un grato balcón (al que le faltaba mantención en temas de pintura a la baranda). El Spa agradable, aunque por pandemia pudimos disfrutar sólo de la piscina. El desayuno bien, la pastelería no tanto
Stayed 3 nights in Feb 2022
Verified review

4/10 Poor

Alex Ramón

Disliked: Property conditions & facilities, room comfort

Decepcionante

Decepcionante, es evidente la falta de mantenimiento de las instalaciones e infraestructura. No resulta acogedor ni hay ambiente que invite a estar. Su distribución de los espacios comunes es estrecha y de mucho recoveco. La tarifa ni se condice con el nivel del hotel. No volvería.
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Joaquín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calidad internacional

Excelente servicio, muy buena recepción, los anfitriones fueron muy amables, excelente medidas de higiene, buen desayuno buffet.
Stayed 3 nights in Feb 2022
Verified review

10/10 Excellent

Telma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito!

Hotel muito bem localizado, próximo a tudo, de frente para o lago. A vista do nosso quarto maravilhosa, em todos os horários. Gostei da forma como é servido o café da manhã e que o estacionamento era no prédio o que facilita.
Stayed 3 nights in Feb 2022
Verified review

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravillosa vista

Siempre es agradable estar en Dreams Puerto Varas. La vista y ubicación son insuperables.
Stayed 2 nights in Jan 2022
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

MALA ESTADIA

FUE BIEN HASTA EN ULTIMO DIA CUANDO LLEGUE EN LAHABITACION A LAS 9:30 PM Y TENIA AGUA EN EL PISO - TUVE QUE CAMBIAR DE HABITACION PARA OTRO PUNTO DEL HOTEL, CON UNA MALA VISTA. POR TODO ESTO QUE PASO Y LO TIEMPO PARA IDENTIFICAR O QUE ESTABA PASANDO Y EL TIEMPO PARA CAMBIAR DE HABITACION, PERDI LA CENA QUE TENIA RESERVADO, TODO ESTO PASO POR FUGA DE AGUA EN OTRA HABITACION. PERDI MAS DE 2 HORAS CON ESTE TEMA TODO Y AL DIA DE SALIR DEL HOTEL, PASADO 30 MIN DEL HORARIO DE CHECK-OUT ME LLAMAN PARA BAJAR QUE LA ESTADIA HABIA ACABADO. MUY MOLESTO CON TODO ESTO.
Stayed 3 nights in Jan 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Phenomenal location
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

ANDERSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente, muy cómodo y hermosa vista
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Marcelo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Reclamo

No tan buena como esperaba, no está la clave wifi en la habitación, yo contraté la habitación con tina de hidromasaje y no la tenía, llamé para cambio y no tenian disponibilidad, decepcionante
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condiciones in the room esa not working. The rest excellent
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía

Bellisimo hotel y excelente ubicación, agradezco mucho la preocupación y los detalles, en especial a Pamela de recepción.
Stayed 3 nights in Nov 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien salvo que la tina no tiene hidromasaje como lo ponen en la descripción
Stayed 2 nights in Sep 2021
Verified review

4/10 Poor

Sebastián

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las habitaciones se encuentran armoniosamente ubicadas frente al lago Llanquihue, con una hermosa vista a la bahìa, pero se ve que no han sido remodeladas en bastante tiempo. Las alfombras se ven algo sucias y la calefacción/aire acondicionado presentó problemas durante nuestra estadía, la pieza estaba extremadamente caliente. El estacionamiento es muy pequeño, incluso vimos una camioneta que rompiò su antena y tuvo que retirarse. Finalmente, la comida del restaurante no es de buen nivel, bastante estándar, así como el desayuno. Se ve que falta personal en el lugar, las filas de espera para la comida, etc, son muy largas y lentas. El personal es muy atento y tiene muy buena actitud, lo que soluciona bastante de la mala experiencia por las instalaciones.
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Hotel en excelentes condiciones, limpio, cómodo, buena ubicación, vista extraordinaria. El desayuno increíble, la atención es perfecta todos muy amables.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noche inolvidable

Llegar a este hotel fue fantástico!!! La vista de la hab maravillosa!!! Lo único que extrañé fue una cafetera
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien Servicio ágil en la recepcion
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Victoria Del Carmen

1 día en el Hotel Dreams Los Volcanes Pro. Varas

Nos fue bien, pero yo pasé mucho frío y no supe regular la temperatura. Nos acostamos después de las 10 de la noche. Por tal motivo, no pude pedir ayuda ya que nos informaron que el personal estaba solo hasta las 22 horas. Por el Paso a Paso no se contaba con los entretenimientos que hacen cobrar esa tarifa de 4 estrellas. No tuvimos casino, ni sauna ni piscina temporada, pero el valor no se adecuó a la situación de pandemia. El personal de comedor fue escaso y se demoró el servicio. Me tocó la habitación 511 dónde había polvo en lámpara y mueble. Gracias.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Gran hotel, todo perfecto.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Cómo profesional del área, mi estadía está acorde con el tipo de alojamiento.
Stayed 2 nights in Jun 2021
Verified review

8/10 Good

Deborah C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect jump-off place to visit Los Lagos

This is a great place to jump start your visit to Los Lagos. It's a quick (20-30 minute) ride from the Puerto Montt airport. The property is perfectly situated along the bay/shoreline of the town. The vistas from the hotel are stunning: you get perfect views of Osorno and Calbuco from almost everywhere. You can easily walk to town, to shop, to eat, to visit historic places (like the church of the Sacred Heart). We did not visit the casino, we enjoyed the buffet breakfast in the restaurant. The desk clerk upgraded us on our last night stay to an executive suite (601) in the garret on the top floor. It was awesome.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Deborah C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot to enjoy spectacular views of Osorno

Hotel de los Volcanes is perfectly situated on the shore with spectacular views of Osorno and Calbuco. You can walk everywhere (to the Church of the Sacred Heart, to the market, along the harbor, to restaurants, etc.) Staff is friendly, junior and executive suites are very comfortable with an array of amenities. We did not use the pool or spa; we enjoyed breakfast buffet in the restaurant. Our last night, we were pleasantly surprised by an upgrade to an executive suite. Thank you!
Stayed 1 night in Oct 2019
Verified review

8/10 Good

werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía de una semana, hermosa vista

Estuvo excelente destacando la ubicación, el casino, la atención de los empleados, en especial de Joanna y Luis del Restaurant y de Eduardo de la recepción del Hotel. La habitación enorme e incluso con Jacuzzi para dos personas, espectacular y dos baños aparte. El aseo impecable. De lo corregible, sin posibilidad de late check- out, aunque igual nos acomodaron en la sala Bussiness con baño, las puerta de los baños del Restaurant que hay que reparar, ya que el seguro está malo (casetas), sobre todo la comida no fue nota 10, creo que falta un buen Chef y aunque sea Buffet debe ser de mejor calidad para este hotel.
Stayed 6 nights in Sep 2019
Verified review

6/10 Okay

Jag

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing views

A hotel with a casino! Quite a surprise but the breakfast service (gentleman) was great however not enough was made of the hotel facilities in advising guests. However, when it wasn’t raining you got the MOST amazing view of the volcano and that is what we were there for.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo e charmoso

Excelente. Hotel lindo e charmoso. Fomos muito bem atendidos. Quarto confortável com uma vista linda. Restaurante com um café da manhã delicioso e também tem uma vista maravilhosa.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Fredy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable,higiene impecable,desayuno muy buemo.Buena ubicacion,maravollosa vista
Stayed 4 nights in Mar 2019