See all properties

Gran Pacifico

3.5 star property

Choose dates to view prices

Photo gallery for Gran Pacifico

Free daily buffet breakfast
Suite | Living area | Flat-screen TV
Breakfast, dinner served; local cuisine, ocean views
Superior Double Room | View from room
Land view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Urmeneta 719, Puerto Montt, de los Lagos, 5480000
  • Place, Paseo del Mar Mall
    ‪1 min walk‬
  • Place, Puerto Montt Cathedral
    ‪6 min walk‬
  • Place, Mall Paseo Costanera
    ‪7 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, laptop workspace

Standard Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Bay view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Studio Suite

Junior Studio Suite | Minibar, in-room safe, desk, laptop workspace

Junior Studio Suite

  • Bay view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • Bay view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Bay view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Multiple Beds

View from room

Junior Studio Suite, Multiple Beds

  • Bay view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

Puerto Montt

Gran Pacifico places you next to Paseo del Mar Mall and within a 10-minute walk of Colonizacion Alemana Monument. This 48-room, 3.5-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Paseo del Mar Mall - 1 min walk - 0.1 miles
  • Puerto Montt Cathedral - 6 min walk - 0.3 miles
  • Casa del Arte Diego Rivera - 7 min walk - 0.4 miles
  • Mall Paseo Costanera - 7 min walk - 0.4 miles
  • Juan Pablo II Museum - 7 min walk - 0.4 miles

Getting around

  • La Paloma Station - 10 min drive
  • Puerto Montt (PMC-Tepual) - 28 min drive

Restaurants

  • ‪Café Sherlock - ‬5 min walk
  • ‪Cafe Central Criollo Restobar - ‬5 min walk
  • ‪Café Central - ‬5 min walk
  • ‪Café Dresden - ‬5 min walk
  • ‪Subway - ‬5 min walk

About this property

Gran Pacifico

Gran Pacifico features free WiFi in public areas and a porter/bellhop. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.

Similar properties

Exterior
Novotel Puerto Montt
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Laundry
8.6 out of 10, Excellent, 221 reviews
$95 nightly
The price is $95
Mar 30 - Mar 31
Novotel Puerto Montt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Navegantes

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Gran Pacifico
Gran Pacifico Puerto Montt
Hotel Gran Pacifico
Hotel Gran Pacifico Puerto Montt
Gran Pacifico Hotel Puerto Montt
Gran Pacifico Hotel
Gran Pacifico Hotel
Gran Pacifico Puerto Montt
Gran Pacifico Hotel Puerto Montt

Frequently asked questions

Is free cancellation available at Gran Pacifico?

Gran Pacifico provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Gran Pacifico?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Gran Pacifico on Mar 16, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Gran Pacifico?

Located steps from Paseo del Mar Mall, this hotel is in Puerto Montt, and within a 10-minute walk of Mall Paseo Costanera and Plaza de Armas. You'll also find Casa del Arte Diego Rivera and Dock less than a mile away.

Is parking available on site at Gran Pacifico?

Yes, there is a garage.

Does Gran Pacifico have a casino on the premises?

No, Gran Pacifico doesn't have a casino.

Is there an indoor pool at Gran Pacifico?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Gran Pacifico?

There are many amenities for couples at this hotel, including an ocean-view restaurant and a bar plus some guestrooms feature a private indoor hot tub.

Does Gran Pacifico have a hot tub?

No, this hotel doesn't have a spa tub.

Does Gran Pacifico feature a restaurant that includes a breakfast menu?

Yes, Gran Pacifico serves free buffet breakfast at Los Navegantes each morning.

Does Gran Pacifico allow pets to stay for free?

No, pets aren't allowed at Gran Pacifico.

Does Gran Pacifico have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Gran Pacifico?

The closest major airport to Gran Pacifico is Puerto Montt (PMC-Tepual), which is 11 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Gran Pacifico?

No, there aren't any guestrooms at Gran Pacifico that offer a balcony.

Gran Pacifico Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 211 reviews
Rating 8 - Good. 66 out of 211 reviews
Rating 6 - Okay. 16 out of 211 reviews
Rating 4 - Poor. 9 out of 211 reviews
Rating 2 - Terrible. 5 out of 211 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service
Location and dining room.
Stayed 2 nights in Nov 2025

8/10 Good

Marcus

Stayed 4 nights in Nov 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and thanks for upgrading our room to a sea view room. Really enjoyed the view! We enjoyed our stay. Thanks!
Stayed 1 night in Oct 2025

10/10 Excellent

Raimundo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean and convenient. Also, hands down the best breakfast experience I’ve had at a hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and provided a great service. Breakfast was very good with a breathtaking view. The room was comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yoshiki

Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sergio l

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Anders

Stayed 2 nights in Mar 2025

10/10 Excellent

Apostolos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service nice hotel nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo excelente! La comida del restorante así como el desayuno también le doy un excelente.
Stayed 2 nights in Feb 2025

6/10 Okay

Aram

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bathroom and room furniture are at least 40 years old
Stayed 5 nights in Feb 2025

6/10 Okay

Fabio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

The property is more than a little bit tired.

The location is good, with a top floor restaurant with a view. Rooms were spacious, with plenty of room for luggage. The people were polite and helpful. The property’s condition is tired and stained. Hallway carpets are stained, ceramic tile on the bathroom floor was blackened. Some mold around the bathtub, baseboards coming away from the wall. We arrived early and had to carry luggage to a lower level and back up. On checking out, they ran our credit card twice trying to pay our bill for dinner (waiting to see if we will be charged double…). Dinner in the restaurant was good( fondue for two).
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor condition

The condition of the hotel is quite poor. The rooms and hallways are not clean
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Stayed 4 nights in Feb 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service
The carpets in the hallways had multiple stains, the carpet in the room could use a good cleaning or removal. The shower walls needed attention, grout and seals were showing signs of deteriation. Our window over looking the ocean side, one of the windows had gone milky. The staff were great! The dining on the 10th floor was amazing, both the view and the food.
Stayed 5 nights in Jan 2025

10/10 Excellent

Maurice

Stayed 5 nights in Jan 2025

10/10 Excellent

Wendy, Skaneateles

Traveled with family
Liked: Amenities
Nice view, clean comfortable- good breakfast. Will be returning- definitely
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos muy amplios y con buenos servicios (caja de seguridad, refrigeradora). Personal muy amable
Stayed 4 nights in Dec 2024

2/10 Terrible

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sacha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located next to the old mall and only 5 or 6 blocks from the big mall. The place is nice. The downside is the restaurant. The service there is not good. Overall, a nice experience.
Stayed 2 nights in Dec 2024

8/10 Good

Joseph, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very limited amenities in bathroom. Place is a bit dated. Breakfast included was just okay. Parking in the garage is tight and a bit inconvenient. However, the front was very helpful during the Christmas period. Especially helpful and accommodating was Soledad. She made up for a lot of drawbacks to the hotel.
Stayed 5 nights in Dec 2024

Hotels

Flights

Cars