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Hotel Don Luis Puerto Montt

4.5 star property

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Photo gallery for Hotel Don Luis Puerto Montt

Exterior
Business center
Lobby
Lobby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Quillota 146, Puerto Montt, Los Lagos, 5480000
  • Place, Puerto Montt Cathedral
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Mall Paseo Costanera
    ‪2 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪27 min drive‬

Room options

View all photos for Executive Double Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board (on request)

Executive Double Room, 1 Queen Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board (on request)

Executive Room, Multiple Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board (on request)

Superior Double Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board (on request)

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Single Room Standard

Minibar, in-room safe, desk, iron/ironing board (on request)

Single Room Standard

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room Standard

Minibar, in-room safe, desk, iron/ironing board (on request)

Twin Room Standard

  • 215 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Room Standard

Minibar, in-room safe, desk, iron/ironing board (on request)

Room Standard

  • 215 sq ft
  • Sleeps 3
  • Free WiFi

About the neighborhood

Puerto Montt

Hotel Don Luis Puerto Montt places you next to Casa del Arte Diego Rivera and Colonizacion Alemana Monument. This 65-room, 4.5-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Puerto Montt Cathedral - 1 min walk - 0.1 miles
  • Plaza de Armas - 1 min walk - 0.1 miles
  • Mall Paseo Costanera - 2 min walk - 0.1 miles
  • Dock - 3 min walk - 0.2 miles
  • Paseo del Mar Mall - 6 min walk - 0.3 miles

Getting around

  • La Paloma Station - 10 min drive
  • Puerto Montt (PMC-Tepual) - 29 min drive

Restaurants

  • ‪Club Alemán de Puerto Montt - ‬1 min walk
  • ‪Bar 264 - ‬1 min walk
  • ‪Café Sherlock - ‬3 min walk
  • ‪Café Central - ‬3 min walk
  • ‪El Caldero de las Brujas - ‬3 min walk

About this property

Hotel Don Luis Puerto Montt

Renovated in 2020, Hotel Don Luis Puerto Montt offers a gym, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for USD 25 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include conference space, a business center, and free newspapers.
Guests can expect free WiFi and 32-inch LED TVs with digital channels. Minibars, hair dryers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 20 km
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Doña Elena

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 1990
  • Fireplace in lobby
  • Renovated entire property - July 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Don Luis Hotel
Don Luis Puerto Montt
Hotel Don Luis
Hotel Don Luis Puerto Montt
Don Luis Puerto Montt
Hotel Don Luis Puerto Montt Hotel
Hotel Don Luis Puerto Montt Puerto Montt
Hotel Don Luis Puerto Montt Hotel Puerto Montt

Frequently asked questions

Are free cancellation options available at Hotel Don Luis Puerto Montt?

Hotel Don Luis Puerto Montt provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do near Hotel Don Luis Puerto Montt?

This hotel is located in Puerto Montt, just steps from Plaza de Armas and Mall Paseo Costanera, and within a short walk of Dock. You'll also find Paseo del Mar Mall and Casa del Arte Diego Rivera less than a mile away.

Will I be able to park at Hotel Don Luis Puerto Montt?

Yes, self parking is offered for free at the hotel.

Does Hotel Don Luis Puerto Montt have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, a bar/lounge, and turndown service at this hotel.

Does Hotel Don Luis Puerto Montt feature a casino?

No, Hotel Don Luis Puerto Montt doesn't have a casino.

Is there an indoor pool at Hotel Don Luis Puerto Montt?

No, there is no indoor pool at this hotel.

Is Hotel Don Luis Puerto Montt a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and turndown service as well as a restaurant.

Are there hot tubs at Hotel Don Luis Puerto Montt?

No, this hotel doesn't have a spa tub.

Does Hotel Don Luis Puerto Montt feature a restaurant that includes a breakfast menu?

Yes, Hotel Don Luis Puerto Montt serves free continental breakfast at Doña Elena each morning.

Does Hotel Don Luis Puerto Montt allow pets to stay for free?

No, pets aren't allowed at Hotel Don Luis Puerto Montt.

Are there connecting rooms at Hotel Don Luis Puerto Montt?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Don Luis Puerto Montt?

The closest major airport to Hotel Don Luis Puerto Montt is Puerto Montt (PMC-Tepual), which is 11.2 mi away (29 minutes by car).

Can I book a room with a balcony at Hotel Don Luis Puerto Montt?

No, there aren't any guestrooms with balconies at Hotel Don Luis Puerto Montt.

Hotel Don Luis Puerto Montt Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 61 out of 162 reviews
Rating 8 - Good. 70 out of 162 reviews
Rating 6 - Okay. 23 out of 162 reviews
Rating 4 - Poor. 4 out of 162 reviews
Rating 2 - Terrible. 4 out of 162 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Alvaro

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
As soon as I arrived was not even greeted as it should be, when I mentioned that I had a booking with Expedia was todl they could mot find it and that they had stopped working with expedia many years ago and that the reservation was invalid.
Stayed 1 night in May 2024
Verified

4/10 Poor

SOLANGE

Disliked: Staff & service

Mala experiencia

Mala experiencia desde el inicio, llegamos de un largo viaje, cansados, supuestamente el check in era las 14:00 hrs, llegamos y nos dicen que a las 15:00, fuimos, volvimos casi a las 4 y nos dicen que aun no esta la habitación, a las 5 y tanto recién entramos porfin a tomar una ducha.. pero no, no habían toallas, estas llegarón a eso de las 7. Para colmo nos exigieron salir al día siguiente a las 11.
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed!!! Expedia book me an hotel that was closed by maintenance
Stayed 3 nights in Sep 2020
Verified

6/10 Okay

robert

Liked: Cleanliness, staff & service, property conditions & facilities

Avoid especially on weekend as riots still active

Downtown area where hotel is located not best area. Rooms small. Average hotel breakfast. Booked non refundable 10 months early and called 1 month ahead to request the 2 rooms booked be next to one another and was denied. Contact them for same 1 week prior and they agreed...gave us 2 of their worst street side rooms. We arrived 1 hour early and were denied early check in despite them having use of our funds for 10 months. Riots still active there in Puerto Montt during our stay Feb. 20-22, right in the street in front of thr hotel....50 plus hooded antifa types beating cars and causing mayhem, until police arrived with tear gas and water cannon tank and drove them away from our area. We could hesr them throughout the night. We watched all this go down from our windows looking down until the tear gas started entering our rooms and effects thereof. Scared the hell out of our children. This hotel is worth about half of what charged, that if no violence present. Best to avoid while unrest is still active and go to Puerto Varas 20k away....a much nicer upscale place.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un bel hotel mais un environnement bruyant. Si la fenestrstion etait plus etanche, le bruit serait sans doute attenue.
Stayed 8 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó la limpieza No me gustó los precios excesivos del casino
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Susan R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as a stopover from Patagonia to Lake region

Great as a stopover from southern Patagonia to the Chilean Lake Region. 2 blocks from the shore and beautiful boardwalk, major shopping mall 1 block away, close to good restaurants, 10 minute walk to bus terminal. Hotel halls are beautifully decorated. Full breakfast with eggs, fruit, breads, pastries. Exercise room and sauna. Friendly staff.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo falta agregar planchas a los dormitorios o a solicitud del pasajero, ya que queria planchar una polera y no habia plancha y sobre eso cobraban di uno pedía el servicio.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Tucci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo soggiorno presso il Don Luis, qualitativo sotto ogni profilo.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
No physical wine list, staff had to keep referring to the till to find out the cost
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

marcelo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Cama muy mala

La cama muy mala se hundía completamente...parecía de espuma...la información entregada por hoteles.com no correspondía a la descripción de la habitación
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service

Hôtel bien situé mais vétuste

Plein centre ville , proche de toutes les commodites mais bruyant. La literie est également à revoir.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Cristian

Liked: Property conditions & facilities, room comfort

Un tanto decepcionante para 4 estrellas

En general bien. Habitación justa, pero baño con mal olor, pie de ducha suelto y estanque sin capacidad para descarga
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De staf is erg attent, vriendelijk en behulpzaam. De ligging van het hotel is zeer centraal.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Andrew S.

Nice Hotel in the Center of Puerto Montt

Great front desk staff. Very willing to help in any way possible. Great complimentary breakfast. Very clean rooms.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una buena y central eleccion

Una excelente atención y un ambiente acogedor
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Edgar

Liked: Cleanliness

Bueno pero ruidoso

Las ventanas no aíslan el ruido de la calle, a media noche se podía escuchar la bulla / gritos en la calle
Stayed 1 night in Dec 2018
Verified

8/10 Good

Piet

Liked: Cleanliness, staff & service, room comfort
Nice hotel, fine location. Elevator could be a little more efficient.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion, restaurantes, centro comercial, servicio de transporte cerca, desayuno agradable, cuenta con todo y sobre todo Luis en recepcion es excepcional
Stayed 4 nights in Oct 2018
Verified

6/10 Okay

J.

Liked: Cleanliness, staff & service, room comfort

A bit worn but very welcoming

Hotel Don Luis Puerto Montt might be a little old and kitschy but the staff are friendly and welcoming and the rooms were warm and comfortable. What it lacked in 'newness' and 'adequate lighting in the bathroom' it more than made up for with hospitable touches, like a complimentary drink on arrival and a tasty continental breakfast. All in all a nice, no-frills stay that was value for money.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Guillermo

Estadia en hotel Don Luis

Buen Hotel, todo funciona, excelente desayuno, habitación y baño pequeños considerando el precio.
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Verified traveler

Mala habitación por ruidos

La habitación que nos tocó, no contaba con aislacion acústica y se escuchaban gritos y gente borracha de la calle, no fue grato nuestro descanso.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel aconchegante

Hotel muito agradável, ótima calefação no período de inverno, água quente bem agradável ,ótimo cafe da manhã,bem localizado e um staff pronto a tirar todas as duvidas!
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Nancy

Super práctico

Muy cómodo y muy amables todo el personal.
Stayed 1 night in Aug 2018