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La Purificadora

4.0 out of 5.0

Recent guest reviews

We are a charity traveling to Puebla very often to build homes in Tecuanipa after the earthquake and La Purificadora has been so kind to let us stay in their hotel. They are amazing , the staff is great always helpful and with the great smile, the rooms are amazing,huge!! I just cant say enough about this hotel, its just great and they make us feel at home.

It is a really pretty hotel, with great service, but you can literary hear everything that happens in the rooms around you, and outside aswell, they should have thicker walls and windows. I couldn’t sleep well from the noise.

We were looking forward to staying at La Purificadora as we are big fans of the architect Legorreta. At check in, instead of welcoming us to the hotel, the first sentence was that the driver who was supposed to pick us up had been waiting for us for 1 hour. Explained that we waited as well and could not find him so made our own way. The hotel and rooms look tired. The room was very clean and comfortable though. There was a lot of noise and music late into the night from outside the hotel. Ear plugs advised if you are a light sleeper. The pool was under beeing repaired which was disappointing. Service is all over the place. The breakfast room was freezing as it is open, it was warmer to eat outdoors in the sun. They should have put heaters on. Breakfast was nothing to write home about given the amazing fruits available in Mexico.

Went to spend the weekend in Puebla. Tried to spend the afternoon in the jacuzzi which was ice cold and nobody from the hotel personnel ever came to turn it on after an hour of asking them for help. Breakfast included was not continental, it was extremely crappy. They ran out of ham and cheese at 9 am on a Sunday. They didnt have tea and coffee was ice cold. The room was good but not awesome like the typical habita hotel.

Sent a per forma letter that there was going to be a loud party and opportunity to cancel. No way for a tourist to know that your room would be literally shaking all night from the music. What a scam. Don't stay here even if they pay you.

We have been here for dinner in 3 different occasions, every time we thought the place was nice for our international visitors or for the family who comes visit, also every time we were disappointed with the service, and the food, it isn't great either. The place is pretty but the service is sooo bad!!! The last time we visited this place, they had a private event, so the Valet Parking was full, the guy from the Valet didn't even bother to tell us that and to fix the problem, he even was hesitant to talk to us. Nobody received us at the restaurant, and there was only one waiter who took a long time to take our order and bring the food. Honestly, don't go only for the location, there's way tastier food anywhere in Puebla. Hemos visitado este lugar 3 veces y hemos regresado no por buena experiencia, sino para darle una oportunidad más, puesto que nos parece un lugar lindo para las visitas internacionales o la familia que viene de fuera. El servicio es pésimo, la comida está muy promedio.La última vez que fuimos, el lugar tenía un evento privado y no tenían meseros ni lugar en el Valet Parking, el señor del Valet ni se molestó en decirnos por qué no recibía el carro, ni le importó resolver el problema. A nuestra llegada, nadie nos atendió y cuando por fin lo hicieron el mesero tomó siglos en tomar la orden. El lugar es obviamente lindo, pero el servicio no lo compensa.

... the hotel is nicely located, amidst a park, small shopping mall, and within minutes walking distance to the center of town... architecturally, a must see, if you are not staying here... the rooms are small but arranged in a way that they seem larger... avoid rooms facing the park (a-f - same on the third level) from friday-sunday as the noise will keep you from getting a good night sleep (unless you plan on going to sleep late anyhow..) the other option are the rooms looking over a parking lot - more quite but not the best view... the restaurant is solid and breakfast is relaxing, sitting at community tables, which, however, do not make one feel uncomfortable sharing the space... drinks are good and, as everywhere in mexico, rather cheap... as is food... there are many places to relax or meet with friends... the pool bar is a fun place to sit and take in the sights of puebla... as per the staff, they are capable of handling any request and treat you like a real guest... we were greeted by name... aside the noise level on the weekend, our room had no hot water for two morning showers, and very low water pressure overall - this needs to be improved...

The place is amazing, fabulous design by Legorreta. It's a shame about the dreadful service during breakfast. They brought us all the wrong things, if they brought it at all. The manager was very friendly.

This Hotel is located very close to the city center. Its beautiful. One of the most beautiful i have ever seen. The room was very comfortable and the hotel has generally very big spaces. The one improvement i would suggest is the breakfast. The intercontinental ones are poor. Everything else is excellent!

If the only thing you care about is design, this is your hotel. It is very far from a luxury accommodation. The first thing you need to know, it gets noisy! First night an event in the next door convention center ended at 2:00 AM. Literally next door. The following nights a bar, also next door has music all night. You won't be able to rest. Service is poor. I needed to leave the hotel early and asked the night before for my car to be ready. After a 30 minute wait, my car arrived. If you are a clean freak, this is not the hotel for you either. The room was not clean thoroughly. Location is good, a few blocks from the city center, but not worth it.

Callejon De La 10 Nte 802 Puebla PUE

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Historic Center, La Purificadora is adjacent to Five Wounds of San Francisco Conventional Church and within a 5-minute walk of Main Theater of Puebla. This 26-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. Artist Quarter and Puebla Convention Center are also a short walk from this Puebla hotel.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a continental breakfast is served for a fee on weekdays from 7 AM to noon and on weekends from 7:00 AM to noon.


All 26 air-conditioned rooms provide minibars, free local calls, and free bottled water. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. In-room massages are available, and other amenities include safes and desks.

Property features

At La Purificadora, guests enjoy features like an outdoor pool, a fitness center, and a steam room. Valet parking is USD 3.00 per day if you plan to drive, or hop aboard the airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a rooftop terrace, free WiFi in public areas, and 3 meeting rooms.

Room options

Room, Balcony

King 1 | Sleeps 2

Twin Room, 2 Queen Beds, Balcony

Queen 2 | Sleeps 2

Superior Twin Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, Balcony, Corner

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend this hotel

Total of 372 reviews