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InterContinental Presidente Puebla by IHG

4.0 star property
VIP Access

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Photo gallery for InterContinental Presidente Puebla by IHG

Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Exterior
Reception
3 restaurants, international cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Place, Fuente de los Frailes
    ‪12 min walk‬
  • Place, Galerías Serdán
    ‪15 min walk‬
  • Place, Cuexcomate Volcano
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room

  • 356 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(39 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Presidential Suite

  • 1032 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Classic Room, 1 King Bed, Accessible Bathtub (Mobility) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Balcony

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

Puebla

Within a short walk of Fuente de los Frailes, InterContinental Presidente Puebla by IHG is within a mile (2 km) of Galerías Serdán. This 4-star hotel has 200 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Fuente de los Frailes - 10 min walk - 0.6 miles
  • Galerías Serdán - 15 min walk - 0.8 miles
  • Triangulo Las Animas Shopping Center - 6 min drive - 1.7 miles
  • Museum of the Mexican Army and Air Force - 6 min drive - 1.4 miles
  • Cuexcomate Volcano - 9 min drive - 1.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 35 min drive

Restaurants

  • ‪María Ofelia - ‬4 min walk
  • ‪Carl’s Jr. - ‬3 min walk
  • ‪La Cocina de Los Angeles - ‬1 min walk
  • ‪Xanta Gastronomía - ‬4 min walk
  • ‪El Camarón Guasaveño - ‬6 min walk

About this property

InterContinental Presidente Puebla by IHG

Guests of InterContinental Presidente Puebla by IHG enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also a shopping center shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this spa hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free weekday newspapers, and free local calls.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a hot tub. The spa is open select days.

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Holiday Inn Express Puebla by IHG
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,816 reviews
$59 nightly
The price is $71
Apr 26 - Apr 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (189,263 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (66 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

Frequently asked questions

Are free cancellation options available at InterContinental Presidente Puebla by IHG?

InterContinental Presidente Puebla by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at InterContinental Presidente Puebla by IHG?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Puebla by IHG on Apr 26, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around InterContinental Presidente Puebla by IHG?

This hotel is located in Puebla, a short 18-minute walk from Galerías Serdán and also 12 minutes on foot from Fuente de los Frailes. You'll also find Zócalo de Puebla and Angelopolis Commercial Center within a short drive.

Is a spa located at InterContinental Presidente Puebla by IHG?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages. The spa is not open daily but only on select days.

Does InterContinental Presidente Puebla by IHG have a casino at the property?

No, InterContinental Presidente Puebla by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Presidente Puebla by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Does InterContinental Presidente Puebla by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Presidente Puebla by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will InterContinental Presidente Puebla by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at InterContinental Presidente Puebla by IHG for a fee of USD 70 per pet, per night. The property also provides an off-leash area and food and water bowls.

How far is the airport from InterContinental Presidente Puebla by IHG?

The closest major airport to InterContinental Presidente Puebla by IHG is Puebla Intl. Airport (PBC), which is 19.1 mi away (35 minutes by car).

Does InterContinental Presidente Puebla by IHG have a wedding venue?

There are wedding services available at InterContinental Presidente Puebla by IHG if that's in your vacation plans.

InterContinental Presidente Puebla by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1003 reviews
Rating 8 - Good. 165 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Leonel

Stayed 1 night in Mar 2026

10/10 Excellent

Marco

Stayed 1 night in Dec 2025

10/10 Excellent

Magali, Winchester

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff , Beautiful hotel . A bit noisy because New Years celebrations . My Hotel option when visiting Puebla . 3rd time visiting and stayed at same hotel
Children room
Stayed 2 nights in Dec 2025

6/10 Okay

Samuel

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
The bedroom need to be updated
Stayed 1 night in Jan 2026

10/10 Excellent

Tracy Elizabeth

Stayed 2 nights in Dec 2025

10/10 Excellent

León, CDMX

Liked: Cleanliness, property conditions & facilities
Ni e place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed here as a family of three in a king room with a sleeper sofa. While the sofa bed was unfortunately uncomfortable—you could feel the springs—it was manageable for a short stay. The staff were very friendly and helpful, which made a big difference. Having a car rental on site was extremely convenient, and it was easy to get Ubers to and from the center of town, which was only about 10–15 minutes away. The breakfast buffet was excellent and a real highlight of our stay. Overall, a good experience, though the sofa bed could definitely use an upgrade.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mayra Gonzalez

Stayed 1 night in Dec 2025

8/10 Good

Philippe Abel, San Mateo Tlaltenango

Liked: Cleanliness, amenities, property conditions & facilities
Intercontinental is like a resort in the city, nice heated outdoor pool, Gym, Spa and a cozy lobby bar. Service stands out as well as the well served breakfast buffet. Thumbs Up !
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Dec 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome breakfast, great location, beautiful hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness
Great breakfat, excellent property
Stayed 1 night in Dec 2025

6/10 Okay

nobutaka

Stayed 3 nights in Nov 2025

8/10 Good

Peter

We were staying in a Club
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

8/10 Good

Armando

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia increíble
Stayed 1 night in Sep 2025

10/10 Excellent

Ivan, Del Valle

Stayed 1 night in Sep 2025

10/10 Excellent

Wilfrido R, Edina

Stayed 3 nights in Aug 2025

10/10 Excellent

Eliab

Stayed 4 nights in Aug 2025

8/10 Good

Mayelin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room had no fridge, asked customer service and they said they would send one to the room. I was there 3 days and it never arrived
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

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