InterContinental Presidente Puebla by IHG

4.0 star property
Hotel in Puebla with 3 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for InterContinental Presidente Puebla by IHG

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Reception
Exterior
3 restaurants, international cuisine
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pool
  • Pet friendly
  • Room service

Explore the area

View in a map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Place, Angelopolis Commercial Center
    ‪4 min drive‬
  • Place, Zócalo de Puebla
    ‪5 min drive‬
  • Place, Puebla Cathedral
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Premium Room

  • 356 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 640 sq ft
  • Sleeps 7
  • 1 Twin Bed

Junior Suite, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 1032 sq ft
  • Sleeps 3
  • 1 Twin Bed

Premium Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

Puebla

Located within a mile (2 km) of Galerías Serdán, InterContinental Presidente Puebla by IHG is within 2 miles (3 km) of Museo del Ferrocarril. This 4-star hotel has 200 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Galerías Serdán - 15 min walk - 0.8 miles
  • Angelopolis Commercial Center - 4 min drive - 2.1 miles
  • Zócalo de Puebla - 5 min drive - 2.1 miles
  • Puebla Cathedral - 5 min drive - 2.1 miles
  • Puebla Convention Center - 7 min drive - 3.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Xanta Gastronomía - ‬4 min walk
  • ‪La Cocina de Los Angeles - ‬1 min walk
  • ‪Carl’s Jr. - ‬3 min walk
  • ‪María Ofelia - ‬4 min walk
  • ‪Tortas El Rayito - ‬7 min walk

About this property

InterContinental Presidente Puebla by IHG

Hotel in Puebla with 3 restaurants and a full-service spa
Guests of InterContinental Presidente Puebla by IHG enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also a shopping center shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this spa hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free weekday newspapers, and free local calls.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a hot tub. The spa is open select days.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (189,263 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (66 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

Frequently asked questions

Are free cancellation options available at InterContinental Presidente Puebla by IHG?

InterContinental Presidente Puebla by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see around InterContinental Presidente Puebla by IHG?

This hotel is located in Puebla within a short 18-minute walk of Galerías Serdán. You'll also find Zócalo de Puebla and Angelopolis Commercial Center within a short drive.

Will I be able to park at InterContinental Presidente Puebla by IHG?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at InterContinental Presidente Puebla by IHG?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages. The spa is not open daily but only on select days.

Does InterContinental Presidente Puebla by IHG have a casino at the property?

No, InterContinental Presidente Puebla by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Presidente Puebla by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is InterContinental Presidente Puebla by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 3 restaurants.

Does InterContinental Presidente Puebla by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does InterContinental Presidente Puebla by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Presidente Puebla by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will InterContinental Presidente Puebla by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at InterContinental Presidente Puebla by IHG for a fee of USD 70 per pet, per night. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at InterContinental Presidente Puebla by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from InterContinental Presidente Puebla by IHG?

The closest major airport to InterContinental Presidente Puebla by IHG is Puebla Intl. Airport (PBC), which is 19.1 mi away (34 minutes by car).

Are there rooms with balconies that I can book at InterContinental Presidente Puebla by IHG?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy mountain views.

Does InterContinental Presidente Puebla by IHG have a wedding venue?

There are wedding services available at InterContinental Presidente Puebla by IHG if that's in your vacation plans.

InterContinental Presidente Puebla by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1004 reviews
Rating 8 - Good. 207 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Israel

Traveled with family and small children
Liked: Staff & service
Not a fan of peto friendly in hotel restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and helpful, the facilities were great, overall one of the best stays
Stayed 1 night in Jul 2025

10/10 Excellent

Sol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Increíble experiencia, trato, la habitación súper amplia y súper cómoda. Todo increíble
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice place
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Stayed 2 nights in May 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous
Stayed 1 night in May 2025

8/10 Good

Daniel Alejandro

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice architecture, design is not old but not new. Outside area by the pool is lovely, cool and green. Hotel is pet friendly, which is why I stayed. Nice overall location. Parking is convenient and staff is super friendly
Stayed 1 night in May 2025

10/10 Excellent

nirmal

Stayed 2 nights in Apr 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, room comfort

Buena opción en puebla

Excelente lugar para hospedarse en Puebla. Limpio, cómodo, bien ubicado, buen restaurante y buen lobby bar. Si bien el hotel ya requiere una remodelación mayor a fondo, se sigue manteniendo como una buena opción.
Stayed 1 night in May 2025

10/10 Excellent

EDGAR, Pflugerville

Stayed 1 night in Apr 2025

10/10 Excellent

Siu Wang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Grant Hotel
Stayed 2 nights in Apr 2025

8/10 Good

EDUARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit outdated
Stayed 2 nights in Dec 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service here is amazing. The staff is super friendly, definitely would recommend to anyone traveling to puebla.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adolfo

Stayed 2 nights in Mar 2025

2/10 Terrible

Stuart

Business traveler
Disliked: Amenities, property conditions & facilities
Dirty
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back at any time

Convenient location, good facilities and excellent customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivan Gonzalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No doubt it was a nice hotel, room 1140 was spacious, but the bathroom looked old. Food was good and service was fast as there were very few other guests. The only little detail, Francisco, our waiter, promised he’ll provide a receipt of our consumption for a fiscal invoice, but that never happened.
Stayed 1 night in Mar 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel
Stayed 1 night in Mar 2025

6/10 Okay

EDUARDO

Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

abel, PHOENIX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Rafael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No me agrado el trato para aclarar mi check in, tenian mal el nombre y me hicieron sentir incómoda con sus cuestionamientos
Stayed 1 night in Jan 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and dog friendly 😁
Stayed 2 nights in Jan 2025

8/10 Good

emilio

Liked: Cleanliness, staff & service
Un poco vieja los cuartos
Stayed 2 nights in Jan 2025