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Hotel Casa Chanehque

4.5 star property
Luxury hotel with spa services and a coffee shop

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Photo gallery for Hotel Casa Chanehque

52-cm TV with cable channels
Outdoor pool
Restaurant
View from property
Luxury Room | Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
402 Av. Morelos Centro, San Pedro Cholula, Pue., 72778
  • Place, Zócalo
    ‪3 min walk‬
  • Place, Great Pyramid of Cholula
    ‪5 min walk‬
  • Place, University of the Americas Puebla
    ‪13 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪35 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, premium bedding, down comforters

Luxury Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Pedro Cholula

Located in Cholula, Hotel Casa Chanehque is a leisurely stroll from popular sights such as Great Pyramid of Cholula and University of the Americas Puebla. This 11-room, 4.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Zócalo - 3 min walk - 0.2 miles
  • Plaza de la Concordia - 3 min walk - 0.2 miles
  • Great Pyramid of Cholula - 5 min walk - 0.3 miles
  • La Virgen de los Remedios Sanctuary - 5 min walk - 0.3 miles
  • University of the Americas Puebla - 13 min walk - 0.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla Intl. Airport (PBC) - 29 min drive

Restaurants

  • ‪Amalia - ‬2 min walk
  • ‪Licorería San Pedrito - ‬1 min walk
  • ‪Restaurant Bar La Lunita - ‬2 min walk
  • ‪Sangre Azteca - ‬2 min walk
  • ‪Jazzatlán - ‬2 min walk

About this property

Hotel Casa Chanehque

Luxury hotel with spa services and a coffee shop
Hotel Casa Chanehque features an outdoor pool, free WiFi in public areas, and spa treatment rooms. If you plan to drive, free offsite parking is available. Front-desk staff can assist with concierge services and luggage storage. Other amenities at this luxury hotel include a terrace and wedding services.
Guests can expect free WiFi and 52-cm TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with Egyptian cotton sheets and down comforters ensure a restful night. Free international calls, free local calls, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 9:00 AM to 9:00 PM; reservations required
  • Offsite parking; reservations required
  • Onsite parking available only on request

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: MXN 140 to 195 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available on weekends for a fee of MXN 320; reservation required

Things to do

  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Pool hoist on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-cm TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 140 to 195 per person
  • Hosted evening meal: MXN 320

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and outdoor lighting
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free nearby parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Casa Chanehque Hotel
Hotel Casa Chanehque San Pedro Cholula
Hotel Casa Chanehque Hotel San Pedro Cholula

Frequently asked questions

Are free cancellation options available at Hotel Casa Chanehque?

Hotel Casa Chanehque offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Casa Chanehque?

This hotel is situated in Cholula, just steps from Zócalo and San Gabriel Convent, and within a short walk of Great Pyramid of Cholula. You'll also find La Virgen de los Remedios Sanctuary and Container City less than a mile away.

Is there parking available at Hotel Casa Chanehque?

Yes, though parking is available on request.

Is there a spa at Hotel Casa Chanehque?

Spa services at the hotel include deep-tissue massages.

Does Hotel Casa Chanehque have a casino on the premises?

No, Hotel Casa Chanehque doesn't have a casino.

Will I find an indoor pool at Hotel Casa Chanehque?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Casa Chanehque?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at Hotel Casa Chanehque?

No, this hotel doesn't have a spa tub.

Does Hotel Casa Chanehque feature a restaurant that includes a breakfast menu?

Yes, Hotel Casa Chanehque serves a full breakfast each morning for a surcharge from its restaurant.

Will Hotel Casa Chanehque allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Casa Chanehque.

Are there connecting rooms at Hotel Casa Chanehque?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Casa Chanehque?

The closest major airport to Hotel Casa Chanehque is Puebla Intl. Airport (PBC), which is 9.2 mi away (29 minutes by car).

Are there rooms with balconies at Hotel Casa Chanehque?

No, you won't find guestrooms with balconies at Hotel Casa Chanehque.

Does Hotel Casa Chanehque have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Casa Chanehque.

Hotel Casa Chanehque Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

omar

Stayed 1 night in Jun 2025

10/10 Excellent

Samai

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and very helpful. We definitely plan on staying there again soon! Has rooftop access to pool area and a beautiful view. Rooms were clean and cleaned everyday we were there. Reception helped us with anything we needed help with without fuss, even when coming late from an event and they had to let us in the gate. Thank you for taking good care of us on our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 2 nights in Nov 2024

2/10 Terrible

Salomon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The Hotel didn't respect the Expedia reservation, they made me pay the full price to respect my reserynd the didn't give me the type of room y reserved
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A bit loud and bright, but clean and friendly overall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Francisco Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel y la gente súper amable !! Gracias por hacer nuestra estancia especial!!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christian Adrian

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel muy bonito y los empleados son excelentes. Hubo algunos detalles con la habitación pero ellos hicieron más de lo posible para compensar y garantizar una grata experiencia. Yo sólo aprovecharía mejor el espacio del baño y mejoraría el bloqueo del ruido exterior dentro de la habitación.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante confortable mi estancia, personal muy amable, habitación muy limpia, servicio de internet rápido.
Stayed 1 night in Jun 2025

6/10 Okay

Karla Janeth

Liked: Staff & service
Disliked: Property conditions & facilities
Llame una noche antes para preguntar sobre el estacionamiento y la alberca Y el día que llegue resulta que el estacionamiento solo es de 9am a 2am si quieres entrar o salir del estacionamiento en otro horario no es posible. Después de recibir las habitaciones subimos a ver la alberca y estaba en mantenimiento El servicio que ponen para el cafe las tazitas y los platitos llenos de polvo. Lo que si es buenísimo es la atención del personal y ya
Stayed 1 night in Jun 2025

8/10 Good

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La habitaciones son nuevas, y cómodas, inconvenientes es que no tiene estacionamiento propio, no tiene ningún servicio de tv por cable, el volumen del sonido ambiental es muy alto, la alberca está un poco descuidada, servicio excelente
Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención son muy amables, se adaptan a las peticiones y ayudan a resolver necesidades
Stayed 1 night in May 2025

6/10 Okay

OSCAR EDUARDO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

El hotel lo recomiendo, no entrar al restaurante

Es un hotel que tiene una remodelación reciente, las habitaciones tienen manchas de obra que no han limpiado, las camadas son comodas, buena ubicación, una vista preciosa a la pirámide, ademas cuenta con piscina, elevador y atención de mostrador muy buena, punto a mejorar: el restaurante te cobra tenedor y no es barato. Mi desayuno costo 9 usd o 180 mxn y el mesero pidio de tenedor 8.5 usd o 170 mxn; además el mesero quería propina de 10 usd o 200 mxn Creo que siendo el hotel mas caro de Cholula, sería bueno considerar que imagen quiere proyectar, sí un hotel boutique con clase o uno de muertos de hambre.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Héctor Heliodoro

Stayed 2 nights in Jan 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
La pasamos muy bien, el hotel está nuevo y muy bonito. La atención del personal estuvo genial
Stayed 1 night in Nov 2024