Holiday Inn Puebla Finsa3.0 out of 5.0
Recent guest reviews
I like holiday inns in general, we picked this hotel cause it was convenient, but i was impress as i walked in, very nice lobby, big rooms, but what i really liked was the service, from the bell boy, the girl at reception, the people at the restaurant! It was all top notch service. Will definitively will stay there again!
Have stayed here many times over the years. Still great location. Rooms and service super. Food is good. I just miss the shuttle service. Nice and quiet considering the location. Easy to get to. Thanks for being consistent
Traveled to Puebla for work. A colleague had stayed here before. The hotel was nice and the room was big. Everything was kept up well. Complimentary breakfast was included. It was buffet style and had a large variety of food. It included Mexican foods and some American style. The food was very good and the service was too. I'd stay here again.
It's a hotel on the side of a highway. Good option if going from A to B and need a place to rest in between. Clean, feels safe, food ok, comfortable beds. Despite being right next to the highway, it's super quiet.
Huge clean rooms virtually the size of a suite, deluxe breakfast buffet, awesome pool. This is probably the nicest Holiday Inn in North America. I travel for my job and HI is the approved hotel vendor for our stays so I see a lot of other HIs. This is one of the best. Usually I do not utilize the hotel pools but here I make an exception and always use the pool - hot tub
Affordable place to stay. Great breakfast buffet. Excellent and attentive staff. Close to industry. I travel a lot for work and this place is well worth staying if your in Puebla for business. Highly recommend
The hotel was clean and very welcoming. I've stayed here before and there seems to be a better quality of service this time. I'd been working late most nights so ended up having room service a couple of times (3). The club sandwich was really good, however I ordered a burger for the second night and got a salmon bagel. I guess it was down to bad translation, so I'd recommend adding numbers to the menu to try help any mix ups. The third time I didn't take any chances and just walked to reception and pointed to what I wanted and all was well.
the room are extra large as i have stay here a few times now, it is clean but due to road construction for the past year it is quite noise starting about 4 AM and all day long, the worse part is after 10 PM the road to the hotel is closed then it take another 20-30 minutes to go through the back road.
Warning. .do not use your debit card to pay for your room! The staff charged the 200 dollar incidental deposit and I am having a hard time getting my refund. FUNNY THAT THE STAFF KEEPS SAYING REFUND IS IN MY FAVOR WHEN IT WAS THEIR MISTAKE IN THE FIRST PLACE. Staff is incompetent. . Only friendly and helpful person was Miguel who is the bellman. .
This is a modern hotel located near the Volkswagen factory in Puebla. All areas are big and spacious: the lobby, the rooms, the swimming pool. Rooms are very clean, staff is courteous, the restaurant is also very nice. I highly recommend this hotel, and would definitely stay here again on another visit to Puebla.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 119 reviews